CINTAS SSR ACTUAL EXAM TEST PAPER FULL QUESTIONS CORRECT RESPONSES
FORM TWO
Cintas SSR Certification EXAM PREP TEST BANK
2026/2027 Questions and Answers Verified Solutions
Latest Update
Question:
Invoice Teach-backs.
Answer:
SSRIT will explain 5 invoices to the CRT - Material Number, Description, Freq, UF/UD, Qty, Unit
Price, Tax, Sold-to, Payer, Ship-to, Bill-to, Insurance
Question:
What is Material Cost.
Answer:
Amount of money we spend buying garments
Question:
As an SSR, how can you reduce material costs.
Answer:
Monitor Inventories of garments and checking for billing accuracy; Bill for lost / damaged garments
as appropriate; Make sure to bill make-up and emblem charges; Maintain fair pricing and avoid
credits
Question:
What is even billing? How does it benefit the customer? (SHB, pg65).
Answer:
•Our pricing is based on 52 week billing Designed to be a flat rate that take into account situations
where service may not be necessary Intended to prevent constant fluctuations in customer billings
Gives customers predictable costs
, Question:
What are net billings? (SHB, pg71).
Answer:
The percentage of actual invoiced billings vs. gross billings
Question:
What are some ways you can minimize the issuance of credits? (SHB, pg72).
Answer:
*Even Billing -Ensure Customers Understand how we bill (flat-rate billing over 52 weeks, etc.)
*Product Shortages -Communicate loading issues to leadership; fill the shortage *Inventory Not
Managed -Correct Inventories (don't keep crediting); check inventory levels to avoid stock piling
*Holiday Schedules -Communicate them ahead of time; remind customers about even billing *LRs
and Garment Returns -remind customers about the 4 week countdown; review damage garments
with contacts; offer uniform advantage *Pricing Fairness -communicate it as soon as possible;
remind customers; loop in leadership as necessary; identify customers that may need a pricing
rollback and communicate it to the office
Question:
What are some ways to start AR conversations (SHB, pg74).
Answer:
I noticed -Review your invoices for outstanding balances Just ask -You currently have outstanding
invoices; may I collect payment today? Seconds that count -Use your hard work to lead the
conversation to payment NCNS Forms -shows a summary of outstanding invoices Closing the
books on the AS-400 -use our transition to your advantage
Question:
What steps should you take if a customer has an amount 60 days past due.
Answer:
•Begin NCNS procedures. Account is put on hold. Clean product is not delivered, and dirty products
are picked up until payments have been made.
FORM TWO
Cintas SSR Certification EXAM PREP TEST BANK
2026/2027 Questions and Answers Verified Solutions
Latest Update
Question:
Invoice Teach-backs.
Answer:
SSRIT will explain 5 invoices to the CRT - Material Number, Description, Freq, UF/UD, Qty, Unit
Price, Tax, Sold-to, Payer, Ship-to, Bill-to, Insurance
Question:
What is Material Cost.
Answer:
Amount of money we spend buying garments
Question:
As an SSR, how can you reduce material costs.
Answer:
Monitor Inventories of garments and checking for billing accuracy; Bill for lost / damaged garments
as appropriate; Make sure to bill make-up and emblem charges; Maintain fair pricing and avoid
credits
Question:
What is even billing? How does it benefit the customer? (SHB, pg65).
Answer:
•Our pricing is based on 52 week billing Designed to be a flat rate that take into account situations
where service may not be necessary Intended to prevent constant fluctuations in customer billings
Gives customers predictable costs
, Question:
What are net billings? (SHB, pg71).
Answer:
The percentage of actual invoiced billings vs. gross billings
Question:
What are some ways you can minimize the issuance of credits? (SHB, pg72).
Answer:
*Even Billing -Ensure Customers Understand how we bill (flat-rate billing over 52 weeks, etc.)
*Product Shortages -Communicate loading issues to leadership; fill the shortage *Inventory Not
Managed -Correct Inventories (don't keep crediting); check inventory levels to avoid stock piling
*Holiday Schedules -Communicate them ahead of time; remind customers about even billing *LRs
and Garment Returns -remind customers about the 4 week countdown; review damage garments
with contacts; offer uniform advantage *Pricing Fairness -communicate it as soon as possible;
remind customers; loop in leadership as necessary; identify customers that may need a pricing
rollback and communicate it to the office
Question:
What are some ways to start AR conversations (SHB, pg74).
Answer:
I noticed -Review your invoices for outstanding balances Just ask -You currently have outstanding
invoices; may I collect payment today? Seconds that count -Use your hard work to lead the
conversation to payment NCNS Forms -shows a summary of outstanding invoices Closing the
books on the AS-400 -use our transition to your advantage
Question:
What steps should you take if a customer has an amount 60 days past due.
Answer:
•Begin NCNS procedures. Account is put on hold. Clean product is not delivered, and dirty products
are picked up until payments have been made.
