CERTIFIED QUALITY IMPROVEMENT ASSOCIATE UPDATED ACTUAL EXAM QUESTIONS CORRECT ANSWERS GRADED A PLUS

CERTIFIED QUALITY IMPROVEMENT ASSOCIATE UPDATED ACTUAL EXAM QUESTIONS
CORRECT ANSWERS GRADED A PLUS
Certified Quality Improvement Associate Actual
TEST Paper 2026/2027 Questions Questions and
Answers Verified Solutions Latest Update

Question:
With Regards to the concept of quality, doing things efficiently.

Answer:
minimize waste



Question:
Which definition of Quality is embodied most in the mission of the American Society of Quality.

Answer:
Product that meets and/or exceeds customer expectations



Question:
When did the modern quality movement begin.

Answer:
1920's



Question:
Employed by Bell Labs.

Answer:
Walter Shewhart



Question:
Father of the modern quality movement.

,Answer:
Walter Shewhart



Question:
Physicist employed by US Census Bureau.

Answer:
Edward Deming



Question:
Techniques by Japan to help economy recover from WWII.

Answer:
Edward Deming



Question:
Errors are system based and not human based.

Answer:
Edward Deming



Question:
identify and satisfy customer needs is crucial.

Answer:
Joseph Juran and Armand Feigenbaum



Question:
system problems remedied through three fundamental managerial process's are beliefs held by
Deming and.

Answer:

, Joseph Juran



Question:
stressed need to involve all depart managers in pursuit of quality.

Answer:
Armand Feigenbaum



Question:
formulated the theory of SPC.

Answer:
Walter Shewhart



Question:
What does SPC stand for?

Answer:
Statistical Process Control



Question:
Created PDCA Cycle.

Answer:
Walter Shewhart



Question:
What does PDCA stand for?

Answer:
Plan Do Check Act