CERTIFIED QUALITY IMPROVEMENT ASSOCIATE EXAM REVIEW SOLVED QUESTIONS
COMPLETE ANSWERS GRADED A PLUS
Certified Quality Improvement Associate Practice
Script 2026/2027 Questions Questions and Answers
Verified Solutions Latest Update
Question:
4 Absolutes of Quality Management.
Answer:
1. Quality means conformance to requirements 2. Quality comes from prevention 3. Quality
performance standard is zero defects 4. Quality measurement is the price of nonconformance
Question:
who articulated the 4 absolutes of quality management.
Answer:
philip crosby
Question:
believed in do it right the first time.
Answer:
crosby
Question:
believed in zero defects.
Answer:
crosby
Question:
,believed variation is the culprit of poor quality.
Answer:
deming
Question:
defined quality as meeting customers needs and wants.
Answer:
Deming
Question:
defined quality as fitness for use.
Answer:
juran
Question:
considered to be the originator of total quality control.
Answer:
Feigenbaum
Question:
Argued for a systematic approach to quality, requiring the involvement of all functions, not just
manufacturing, in the quality process.
Answer:
feigenbaum
Question:
,defined quality control as an effective system for coordinating the quality maintenance and quality
improvement efforts of the various groups in an organization so as to enable production at the most
economical levels which allow for full customer satisfactio.
Answer:
feigenbaum
Question:
emphasized that total quality programs are the single most powerful tool for organizations and
companies today.
Answer:
feigenbaum
Question:
Feigenbaum's Three Steps to Quality.
Answer:
Quality Leadership, Modern Quality Technology, Organizational Commitment
Question:
coauthor of management by total results.
Answer:
taguchi
Question:
developed the concept of the quality loss function.
Answer:
taguchi
, Question:
his methods are concerned with the routine optimization of product and process before manufacture
rather than reliance on the achievement of quality through inspection.
Answer:
taguchi
Question:
conceptualized quality and reliability at the design stage.
Answer:
taguchi
Question:
quality loss.
Answer:
loss imparted by the product to society from the time the product is shipped
Question:
Process Teams.
Answer:
focus on creating or improving specific business processes
Question:
Kaizen Blitz.
Answer:
an intense and rapid improvement process in which a team or a department throws all its resources
into an improvement project over a short time period, as opposed to traditional kaizen applications,
which are performed on a part-time basis
COMPLETE ANSWERS GRADED A PLUS
Certified Quality Improvement Associate Practice
Script 2026/2027 Questions Questions and Answers
Verified Solutions Latest Update
Question:
4 Absolutes of Quality Management.
Answer:
1. Quality means conformance to requirements 2. Quality comes from prevention 3. Quality
performance standard is zero defects 4. Quality measurement is the price of nonconformance
Question:
who articulated the 4 absolutes of quality management.
Answer:
philip crosby
Question:
believed in do it right the first time.
Answer:
crosby
Question:
believed in zero defects.
Answer:
crosby
Question:
,believed variation is the culprit of poor quality.
Answer:
deming
Question:
defined quality as meeting customers needs and wants.
Answer:
Deming
Question:
defined quality as fitness for use.
Answer:
juran
Question:
considered to be the originator of total quality control.
Answer:
Feigenbaum
Question:
Argued for a systematic approach to quality, requiring the involvement of all functions, not just
manufacturing, in the quality process.
Answer:
feigenbaum
Question:
,defined quality control as an effective system for coordinating the quality maintenance and quality
improvement efforts of the various groups in an organization so as to enable production at the most
economical levels which allow for full customer satisfactio.
Answer:
feigenbaum
Question:
emphasized that total quality programs are the single most powerful tool for organizations and
companies today.
Answer:
feigenbaum
Question:
Feigenbaum's Three Steps to Quality.
Answer:
Quality Leadership, Modern Quality Technology, Organizational Commitment
Question:
coauthor of management by total results.
Answer:
taguchi
Question:
developed the concept of the quality loss function.
Answer:
taguchi
, Question:
his methods are concerned with the routine optimization of product and process before manufacture
rather than reliance on the achievement of quality through inspection.
Answer:
taguchi
Question:
conceptualized quality and reliability at the design stage.
Answer:
taguchi
Question:
quality loss.
Answer:
loss imparted by the product to society from the time the product is shipped
Question:
Process Teams.
Answer:
focus on creating or improving specific business processes
Question:
Kaizen Blitz.
Answer:
an intense and rapid improvement process in which a team or a department throws all its resources
into an improvement project over a short time period, as opposed to traditional kaizen applications,
which are performed on a part-time basis
