WGU D358
Study online at https://quizlet.com/_fevs95
1. What are two drivers of internationalization "New markets" is correct. New markets
of a business? Choose 2 answers. and reduced costs are drivers of interna-
New markets tionalization of a business. New markets
Decreased risk of noncompliance and lower-cost operations are found in
Documentation of cultural differences other countries.
Homogenization of consumer demands "Homogenization of consumer de-
mands" is correct. Homogenization of
culture and consumer demands are dri-
vers of internationalization and are in-
creasing worldwide
2. Internationalization began with small firms This statement is false. Internationaliza-
from the major developed (and industrial- tion began with large firms from the ma-
ized) countries. jor developed (and industrialized) coun-
True tries.
False
3. Which two challenges would international "Competing with foreign firms for cus-
human resource management professionals tomers, suppliers, and resources such as
in a domestic firm encounter? Choose 2 an- employees" is correct. HRM profession-
swers. als in domestic (local) firms face the chal-
Integrating a local natural culture plus the lenge of having to compete with foreign
foreign organizational culture into local op- firms for customers and suppliers. They
erations may also compete for capital, which may
Competing with foreign firms for customers, well come from foreign-owned firms, or
suppliers, and resources such as employees for resources, including employees.
Hiring immigrant employees who come "Hiring immigrant employees who come
from different countries with language bar- from different countries with language
riers barriers" is correct. Hiring immigrant
Relegating international assignees' respon- employees who come from different
sibilities to centralized shared service cen- countries where they are more familiar
ters and comfortable with the culture and
, WGU D358
Study online at https://quizlet.com/_fevs95
language is a challenge that an HRM
professional in a domestic firm may en-
counter
4. Which two components are part of the ba- "Environmental scanning" is correct. En-
sic elements of the strategic management vironmental scanning is primarily based
process? Choose 2 answers. on the vision, purpose, and venture of
Environmental scanning the business enterprise. The business
Evaluation and control will frequently carry out an environmen-
Market culture tal analysis to determine external threats
Organizational protection and organizational strengths and weak-
nesses to broaden its worldwide strate-
gies, which can lead to international suc-
cess.
"Evaluation and control" is correct. Eval-
uation and control is the last step in
the basic strategic management process.
During this step, any changes and
reevaluations to the strategy are imple-
mented, if necessary.
5. Which two factors does the success of out- "The client's ability to manage its service
sourcing by a multinational enterprise (MNE) providers" is correct. The client's ability
depend on? Choose 2 answers. to manage its service providers is crucial
Human resource analytics to ensure delivery of quality service and
The client's ability to manage its service support to the client and the customers.
providers "Executive-level support" is correct. Ex-
Executive-level support ecutives make the choice to outsource
Notification of all employees in the organiza- work and must be aware of the time,
tion cost, and attention away from their core
business.
, WGU D358
Study online at https://quizlet.com/_fevs95
6. An organization markets and sells the same International business
product or service both locally and between That's right! A company that uses this
many different nations. It involves exports strategy markets and sells the same
and imports, but rather than overseas of- product or service locally and interna-
fices or operations, it uses small sales of- tionally. It involves exports or imports
fices. and may include licensing or subcon-
Which type of international business strate- tracting. In most cases, it involves no
gy does this scenario describe? overseas operations or offices, with the
International business exception of a few small sales offices.
Global business
Transnational business
Multidomestic
7. An organizational structure contains two or Global matrix
more lines of reporting which require man-
agers to report to a local national supervisor correct
plus a product group or regional functional Answer
office. Correct:That's right! Two or more levels of
Which type of organizational structure is de- reporting are involved in a global matrix
scribed in this scenario? structure. The matrix will typically have a
Functional country "leg" with managers reporting to
Geographic division a local national boss and to a product
Global matrix group or regional or headquarter func-
Product division tional office.
8. Which two actions are effective for manag- "Create guiding principles to cope with
ing virtual teams? Choose 2 answers. virtual fatigue" is correct. It is impor-
Provide face-to-face communication once tant to have rules and guiding principles
per year to cope with or prevent virtual fatigue.
Create guiding principles to cope with virtual The experience of virtual fatigue can be
fatigue caused by exhaustion, lack of social in-
Identify a team member who will have the teraction, excessive computer-human in-
, WGU D358
Study online at https://quizlet.com/_fevs95
team leadership role teraction, and lack of mobility.
Hire a translator to address cultural issues "Identify a team member who will have
the team leadership role" is correct. It
is important to identify a team member
in the beginning who will have the team
leadership role so other members know
what is expected of them and who to
contact when problems arise.
9. An organizational design refers to the way This statement is true. Organizational de-
in which managers and leaders arrange var- sign refers to the process or style used
ious components of a company's structure. by leaders and managers to arrange
True the various components of organization-
False al structure.
10. What is the purpose of phase two in the "To decide how to implement the deal"
process of combination? Choose 2 answers. is correct. Deciding and providing advice
To prebid courtship of the potential target on how to implement the deal with the
firm potential firm occurs in phase two in the
To decide how to implement the deal process of combination.
To integrate with the merged firm "To sign the agreement with the firm" is
To sign the agreement with the firm correct. Signing the agreement with the
firm occurs in phase two of the process
of combination.
11. Which two challenges will human resources "Deciding on human resource policies
(HR) managers face during the combina- and practice" is correct. During the com-
tion and integration stage of combination? bination and integration stage, the HR
Choose 2 answers. manager will decide on HR policies and
Deciding on human resource policies and practices.
practice "Communicating to and involving stake-
Communicating to and involving stakehold- holders" is correct. The HR department's
Study online at https://quizlet.com/_fevs95
1. What are two drivers of internationalization "New markets" is correct. New markets
of a business? Choose 2 answers. and reduced costs are drivers of interna-
New markets tionalization of a business. New markets
Decreased risk of noncompliance and lower-cost operations are found in
Documentation of cultural differences other countries.
Homogenization of consumer demands "Homogenization of consumer de-
mands" is correct. Homogenization of
culture and consumer demands are dri-
vers of internationalization and are in-
creasing worldwide
2. Internationalization began with small firms This statement is false. Internationaliza-
from the major developed (and industrial- tion began with large firms from the ma-
ized) countries. jor developed (and industrialized) coun-
True tries.
False
3. Which two challenges would international "Competing with foreign firms for cus-
human resource management professionals tomers, suppliers, and resources such as
in a domestic firm encounter? Choose 2 an- employees" is correct. HRM profession-
swers. als in domestic (local) firms face the chal-
Integrating a local natural culture plus the lenge of having to compete with foreign
foreign organizational culture into local op- firms for customers and suppliers. They
erations may also compete for capital, which may
Competing with foreign firms for customers, well come from foreign-owned firms, or
suppliers, and resources such as employees for resources, including employees.
Hiring immigrant employees who come "Hiring immigrant employees who come
from different countries with language bar- from different countries with language
riers barriers" is correct. Hiring immigrant
Relegating international assignees' respon- employees who come from different
sibilities to centralized shared service cen- countries where they are more familiar
ters and comfortable with the culture and
, WGU D358
Study online at https://quizlet.com/_fevs95
language is a challenge that an HRM
professional in a domestic firm may en-
counter
4. Which two components are part of the ba- "Environmental scanning" is correct. En-
sic elements of the strategic management vironmental scanning is primarily based
process? Choose 2 answers. on the vision, purpose, and venture of
Environmental scanning the business enterprise. The business
Evaluation and control will frequently carry out an environmen-
Market culture tal analysis to determine external threats
Organizational protection and organizational strengths and weak-
nesses to broaden its worldwide strate-
gies, which can lead to international suc-
cess.
"Evaluation and control" is correct. Eval-
uation and control is the last step in
the basic strategic management process.
During this step, any changes and
reevaluations to the strategy are imple-
mented, if necessary.
5. Which two factors does the success of out- "The client's ability to manage its service
sourcing by a multinational enterprise (MNE) providers" is correct. The client's ability
depend on? Choose 2 answers. to manage its service providers is crucial
Human resource analytics to ensure delivery of quality service and
The client's ability to manage its service support to the client and the customers.
providers "Executive-level support" is correct. Ex-
Executive-level support ecutives make the choice to outsource
Notification of all employees in the organiza- work and must be aware of the time,
tion cost, and attention away from their core
business.
, WGU D358
Study online at https://quizlet.com/_fevs95
6. An organization markets and sells the same International business
product or service both locally and between That's right! A company that uses this
many different nations. It involves exports strategy markets and sells the same
and imports, but rather than overseas of- product or service locally and interna-
fices or operations, it uses small sales of- tionally. It involves exports or imports
fices. and may include licensing or subcon-
Which type of international business strate- tracting. In most cases, it involves no
gy does this scenario describe? overseas operations or offices, with the
International business exception of a few small sales offices.
Global business
Transnational business
Multidomestic
7. An organizational structure contains two or Global matrix
more lines of reporting which require man-
agers to report to a local national supervisor correct
plus a product group or regional functional Answer
office. Correct:That's right! Two or more levels of
Which type of organizational structure is de- reporting are involved in a global matrix
scribed in this scenario? structure. The matrix will typically have a
Functional country "leg" with managers reporting to
Geographic division a local national boss and to a product
Global matrix group or regional or headquarter func-
Product division tional office.
8. Which two actions are effective for manag- "Create guiding principles to cope with
ing virtual teams? Choose 2 answers. virtual fatigue" is correct. It is impor-
Provide face-to-face communication once tant to have rules and guiding principles
per year to cope with or prevent virtual fatigue.
Create guiding principles to cope with virtual The experience of virtual fatigue can be
fatigue caused by exhaustion, lack of social in-
Identify a team member who will have the teraction, excessive computer-human in-
, WGU D358
Study online at https://quizlet.com/_fevs95
team leadership role teraction, and lack of mobility.
Hire a translator to address cultural issues "Identify a team member who will have
the team leadership role" is correct. It
is important to identify a team member
in the beginning who will have the team
leadership role so other members know
what is expected of them and who to
contact when problems arise.
9. An organizational design refers to the way This statement is true. Organizational de-
in which managers and leaders arrange var- sign refers to the process or style used
ious components of a company's structure. by leaders and managers to arrange
True the various components of organization-
False al structure.
10. What is the purpose of phase two in the "To decide how to implement the deal"
process of combination? Choose 2 answers. is correct. Deciding and providing advice
To prebid courtship of the potential target on how to implement the deal with the
firm potential firm occurs in phase two in the
To decide how to implement the deal process of combination.
To integrate with the merged firm "To sign the agreement with the firm" is
To sign the agreement with the firm correct. Signing the agreement with the
firm occurs in phase two of the process
of combination.
11. Which two challenges will human resources "Deciding on human resource policies
(HR) managers face during the combina- and practice" is correct. During the com-
tion and integration stage of combination? bination and integration stage, the HR
Choose 2 answers. manager will decide on HR policies and
Deciding on human resource policies and practices.
practice "Communicating to and involving stake-
Communicating to and involving stakehold- holders" is correct. The HR department's
