ABQUARP Updated Actual Question and
Answer (2026/2027) | 100% Verified
Answers
• What is quality mgmt.? -✓✓ examine the process to delivery of care, the outcomes
measured
• plan-do-check-act -✓✓ Walter Shewhart
• Edward Deming -✓✓ introduced statistical process to improve quality
He recognized importance of having accurate and meaningful infor to improve quality
• Demings 7 deadly diseases -✓✓ lack of consistency, emphasis on short term profits,
eval of performanmce,job hopping, excessive medical cost, excessive liability
• Joseph Juran -✓✓ introduced Total Quality Control
• Philip Crosby -✓✓ He added financial consequences to quality performance
Savings are generated by "doing things right the first time"
• Quality Mangt. QM -✓✓ approaches to imporving quality
emphasis on preventing errors, empowerment of employees, improve performance,
focus on supplier relationships
• Quality Assurance -✓✓ addresses negative outcomes ( sentinel events). Hx
punishment of peers
• Quality Improvement -✓✓ improving on outcomes that are consider satisfactory, get
better.
Typically focus on process and systems, no individuals
• Continuous Quality Improvement -✓✓ uses a systematic process, enhance
performance. Looks at processes, not individual. ( ex laparoscopy, less hospt stay)
• Total quality management -✓✓ uses QA, QI, CQM and focuses on customer desire
• Sentinel Event -✓✓ unexpected death, unrelated loss of function, IP suicide, infant
abduction, transfusion rxn, wrong site surgery
• Root Cause Analysis -✓✓ Analyzing a sentinel event, must assess the culture.
, • Credentialing -✓✓ Key part of QM.Make sure the right person , right knowledge in the
right position
• Risk Mgt. -✓✓ Focus on monetary loss by eliminating negative outcomes. Includes
insurance, pt satisfaction and legal issues.. Improve documentation. Medical records
analysis is very helpful
Ultimate responsibility is the governing body of the hospital.
• UR -✓✓ formal review of the consumption of all resources in the delivery of care., Can
be prospective, concurrent or retrospective .Reduce resources to achieve the same
result.
• Infection Control -✓✓ Focus on Outcomes, looks at transmission of illness to
providers, staff and visitors. Reduce risk of future infection
• Outcome studies -✓✓ important to analyze effectiveness. Computer generated
outcomes best. self report survey are vulnerable to inaccuracy, single review least
reliable.
• Peer review -✓✓ An individual c similar training and the one being reviewed.
1-chart rev
2-patterns
3- peer intervention
• PRO- peer review organization -✓✓ 1972-82 was physician controlled, nonprofit org
that looked at Medicare IP, Utilization and quality. Changed to PSRO in 1982 via the
Tax Equity and Fiscal Responsibility act
• QARI- quality assurance reform initiative -✓✓ 1993- to assist states develop QI
systems, focus on clinical studies
• QISMC- quality improvement for system of Managed Care -✓✓ 1996-Federal govt
formed as a guide for quality mgt, esp for Medicare and Medicaid
-Designed to strengthen the efforts to protect and improve health and satisfaction to
Medicare and Medicaid enrollees
-clarifies responsibility in promoting quality
-promotes partnership
-develop coordinated quality oversight
-looks for new developments
• BBA-balanced budget Act -✓✓ 1997-comprehensive revision of federal statutes
governing Medicaid
Revised 1999. Uses QISMC to set quality assurance provisions.
Answer (2026/2027) | 100% Verified
Answers
• What is quality mgmt.? -✓✓ examine the process to delivery of care, the outcomes
measured
• plan-do-check-act -✓✓ Walter Shewhart
• Edward Deming -✓✓ introduced statistical process to improve quality
He recognized importance of having accurate and meaningful infor to improve quality
• Demings 7 deadly diseases -✓✓ lack of consistency, emphasis on short term profits,
eval of performanmce,job hopping, excessive medical cost, excessive liability
• Joseph Juran -✓✓ introduced Total Quality Control
• Philip Crosby -✓✓ He added financial consequences to quality performance
Savings are generated by "doing things right the first time"
• Quality Mangt. QM -✓✓ approaches to imporving quality
emphasis on preventing errors, empowerment of employees, improve performance,
focus on supplier relationships
• Quality Assurance -✓✓ addresses negative outcomes ( sentinel events). Hx
punishment of peers
• Quality Improvement -✓✓ improving on outcomes that are consider satisfactory, get
better.
Typically focus on process and systems, no individuals
• Continuous Quality Improvement -✓✓ uses a systematic process, enhance
performance. Looks at processes, not individual. ( ex laparoscopy, less hospt stay)
• Total quality management -✓✓ uses QA, QI, CQM and focuses on customer desire
• Sentinel Event -✓✓ unexpected death, unrelated loss of function, IP suicide, infant
abduction, transfusion rxn, wrong site surgery
• Root Cause Analysis -✓✓ Analyzing a sentinel event, must assess the culture.
, • Credentialing -✓✓ Key part of QM.Make sure the right person , right knowledge in the
right position
• Risk Mgt. -✓✓ Focus on monetary loss by eliminating negative outcomes. Includes
insurance, pt satisfaction and legal issues.. Improve documentation. Medical records
analysis is very helpful
Ultimate responsibility is the governing body of the hospital.
• UR -✓✓ formal review of the consumption of all resources in the delivery of care., Can
be prospective, concurrent or retrospective .Reduce resources to achieve the same
result.
• Infection Control -✓✓ Focus on Outcomes, looks at transmission of illness to
providers, staff and visitors. Reduce risk of future infection
• Outcome studies -✓✓ important to analyze effectiveness. Computer generated
outcomes best. self report survey are vulnerable to inaccuracy, single review least
reliable.
• Peer review -✓✓ An individual c similar training and the one being reviewed.
1-chart rev
2-patterns
3- peer intervention
• PRO- peer review organization -✓✓ 1972-82 was physician controlled, nonprofit org
that looked at Medicare IP, Utilization and quality. Changed to PSRO in 1982 via the
Tax Equity and Fiscal Responsibility act
• QARI- quality assurance reform initiative -✓✓ 1993- to assist states develop QI
systems, focus on clinical studies
• QISMC- quality improvement for system of Managed Care -✓✓ 1996-Federal govt
formed as a guide for quality mgt, esp for Medicare and Medicaid
-Designed to strengthen the efforts to protect and improve health and satisfaction to
Medicare and Medicaid enrollees
-clarifies responsibility in promoting quality
-promotes partnership
-develop coordinated quality oversight
-looks for new developments
• BBA-balanced budget Act -✓✓ 1997-comprehensive revision of federal statutes
governing Medicaid
Revised 1999. Uses QISMC to set quality assurance provisions.
