USING MIS UPDATED ACTUAL QUESTIONS AND CORRECT ANSWERS COMPLETE STUDY GUIDE FULL SOLUTION

USING MIS UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS COMPLETE
STUDY GUIDE FULL SOLUTION

●● 2) Verizon's use of a web-based digital dashboard to provide
managers with precise real-time information enabled it to improve which
of the following?
A) Compliance with regulations
B) Managerial decision making
C) Efficiency in creation of new products
D) Employee morale
E) Intimacy with its suppliers
Answer: B


●● 3) Which of the following may lead to competitive advantage?
1. New products, services, and business models
2. Charging less for superior products
3. Responding to customers in real time
A) 1 only
B) 1 and 2
C) 2 and 3
D) 1 and 3

,E) 1, 2, and 3
Answer: E


●●

,4) A firm that invests in an information system because it is a necessity
of doing business does so because it is seeking to achieve which of the
following business objectives?
A) Operational excellence
B) Improved decision making
C) Competitive advantage
D) Customer intimacy
E) Survival
Answer: E


●● 5) The Mandarin Oriental's use of computer systems to keep track of
guests' preferences is an example of which of the following?
A) Improved flexibility
B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence
Answer: D


●● 6) Competitors were seeking which of the following business
objectives when they rushed to provide ATMs after Citibank introduced
the first ATMs in New York?
A) Improved efficiency

, B) Customer and supplier intimacy
C) Survival
D) Competitive advantage
E) Improved decision making
Answer: C


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