ISQS 3344 Exam 3 Review Questions and Answers with Verified
Solutions | Latest 2026 Update
Q: No news is good news-Bad approach
Answer:
When manager only talks to you when he yells and
chews you out so no news is good news.
Q: Hilltex Embroidery Story
Answer:
Flamm was younger than supervisors he managed. Had a meeting
with them every week to ask what they needed and help them succeed. He imposed
one
minutes goal setting. Young college punk image went away after a few months, and
they were
kicking ass!
Q: Catch people doing something right
Answer:
Better approach- positive reinforcement that must be
SPECIFIC
, ISQS 3344 Exam 3 Review Questions and Answers with Verified
Solutions | Latest 2026 Update
Q: Which is best in the workplace environment, assertive or aggressive?
Answer:
Being Assertive
Q: "Gunnysack" Discipline
Answer:
You bottle up problems and anger and then one day BLOW UP.
Assertive turns into aggressive.
, ISQS 3344 Exam 3 Review Questions and Answers with Verified
Solutions | Latest 2026 Update
Q: "Gunnysack" Story
Answer:
Flamm was manager of hat plant in Missouri, an employee who was also
a union spokesperson would ask him everyday in front of everyone when they were
getting a
raise. Her doing this drew people's attention away from work and onto their convo.
One day
Flamm got so annoyed he opened the "gunnysack" and lost his temper at her, which
is what
she wanted. *Flamm should have been assertive and told her privately on the 3rd/4th
day to
stop.
Q: Which is best when disciplining an employee?
Answer:
Tough "N' Nice- get right to the problem and finish with positive reinforcement
Solutions | Latest 2026 Update
Q: No news is good news-Bad approach
Answer:
When manager only talks to you when he yells and
chews you out so no news is good news.
Q: Hilltex Embroidery Story
Answer:
Flamm was younger than supervisors he managed. Had a meeting
with them every week to ask what they needed and help them succeed. He imposed
one
minutes goal setting. Young college punk image went away after a few months, and
they were
kicking ass!
Q: Catch people doing something right
Answer:
Better approach- positive reinforcement that must be
SPECIFIC
, ISQS 3344 Exam 3 Review Questions and Answers with Verified
Solutions | Latest 2026 Update
Q: Which is best in the workplace environment, assertive or aggressive?
Answer:
Being Assertive
Q: "Gunnysack" Discipline
Answer:
You bottle up problems and anger and then one day BLOW UP.
Assertive turns into aggressive.
, ISQS 3344 Exam 3 Review Questions and Answers with Verified
Solutions | Latest 2026 Update
Q: "Gunnysack" Story
Answer:
Flamm was manager of hat plant in Missouri, an employee who was also
a union spokesperson would ask him everyday in front of everyone when they were
getting a
raise. Her doing this drew people's attention away from work and onto their convo.
One day
Flamm got so annoyed he opened the "gunnysack" and lost his temper at her, which
is what
she wanted. *Flamm should have been assertive and told her privately on the 3rd/4th
day to
stop.
Q: Which is best when disciplining an employee?
Answer:
Tough "N' Nice- get right to the problem and finish with positive reinforcement
