Page | 1
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, Table of Contents: hl hl
Part I: Leadership h l hl
Chapter 1. Leadership and Management Principles Ch apte
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r 2. Change and Innovation
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Chapter 3. Organizational Climate and Culture
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Part II: Professionalism hl h l
Chapter 4. Managerial Decision Making Cha pt
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er 5. Managing Time and Stress Chapter
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6. Legal and Ethical Issues
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Part III: Communication and Relationship Building
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Chapter 7. Communication Leadership hl hl hl
Chapter 8. Team Building and Working With Effective Groups Cha pt
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er 9. Delegation in Nursing
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Chapter 10. Power and Conflict Chapt er
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hl 11. Workplace Diversity
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Part IV: Knowledge of the Health Care Environment
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Chapter 12. Organizational Structure hl hl hl
Chapter 13. Decentralization and Shared Governance Cha
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pter 14. Strategic Management
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Chapter 15. Professional Practice Models
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Chapter 16. Case and Population Case Management
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Chapter 17. Evidence- hl hl
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality an d
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Safety
Chapter 19. Measuring and Managing Outcomes
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Page | 2 hl hl
,Part V: Business Skills
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Chapter 20. Prevention of Workplace Violenc
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e Chapter 21. Confronting the Nursing Shorta g
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e Chapter 22. Staffing and Scheduling
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Chapter 23. Budgeting, Productivity, and Costing out Nursing Chap te
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r 24. Performance Appraisal
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Chapter 25. All- hl hl
Hazards Disaster Preparedness Chapter 26. Data Man a
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gement and Clinical Informatics Chapter 27. Marketi ng
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Chapter 01: Leadership and Management Principles MULTIP L hl hl hl hl hl hl hl
E CHOICE hl
1. Leadership is best defined as: hl hl hl hl
a. an interpersonal process of participating by encouraging fellowship.
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b. delegation of authority and responsibility and the coordination of activities.
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c. inspiring people to accomplish goals through support and confidence building.
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d. the integration of resources through planning, organizing, and directin
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g. CORRECT ANSWER: C
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Leadership is the process of influencing people to accomplish goals by inspiring confidence a nd
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support among followers.
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DIF:
Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessmen
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Page | 3 hl hl
, t MSC: Client Needs: Safe and Effective Care Environment: Management of Care
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Page | 4
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, Table of Contents: hl hl
Part I: Leadership h l hl
Chapter 1. Leadership and Management Principles Ch apte
hl hl hl hl hl hl hl
r 2. Change and Innovation
hl hl hl hl
Chapter 3. Organizational Climate and Culture
hl hl hl hl hl
Part II: Professionalism hl h l
Chapter 4. Managerial Decision Making Cha pt
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er 5. Managing Time and Stress Chapter
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6. Legal and Ethical Issues
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Part III: Communication and Relationship Building
hl hl hl hl hl
Chapter 7. Communication Leadership hl hl hl
Chapter 8. Team Building and Working With Effective Groups Cha pt
hl hl hl hl hl hl hl hl hl hl
er 9. Delegation in Nursing
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Chapter 10. Power and Conflict Chapt er
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hl 11. Workplace Diversity
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Part IV: Knowledge of the Health Care Environment
h l h l h l hl h l h l h l
Chapter 12. Organizational Structure hl hl hl
Chapter 13. Decentralization and Shared Governance Cha
hl hl hl hl hl hl
pter 14. Strategic Management
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Chapter 15. Professional Practice Models
hl hl hl hl
Chapter 16. Case and Population Case Management
hl hl hl hl hl hl hl
Chapter 17. Evidence- hl hl
Based Practice: Strategies for Nurse Leaders Chapter 18. Quality an d
hl hl hl hl hl hl hl hl hl hl hl
Safety
Chapter 19. Measuring and Managing Outcomes
hl hl hl hl hl
Page | 2 hl hl
,Part V: Business Skills
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Chapter 20. Prevention of Workplace Violenc
hl hl hl hl hl hl
e Chapter 21. Confronting the Nursing Shorta g
hl hl hl hl hl hl hl
e Chapter 22. Staffing and Scheduling
hl hl hl hl hl
Chapter 23. Budgeting, Productivity, and Costing out Nursing Chap te
hl hl hl hl hl hl hl hl hl
r 24. Performance Appraisal
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Chapter 25. All- hl hl
Hazards Disaster Preparedness Chapter 26. Data Man a
hl hl h l hl hl hl hl
gement and Clinical Informatics Chapter 27. Marketi ng
hl hl hl hl hl hl hl
Chapter 01: Leadership and Management Principles MULTIP L hl hl hl hl hl hl hl
E CHOICE hl
1. Leadership is best defined as: hl hl hl hl
a. an interpersonal process of participating by encouraging fellowship.
hl hl hl hl hl hl hl
b. delegation of authority and responsibility and the coordination of activities.
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c. inspiring people to accomplish goals through support and confidence building.
hl hl hl hl hl hl hl hl hl
d. the integration of resources through planning, organizing, and directin
hl hl hl hl hl hl hl hl
g. CORRECT ANSWER: C
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Leadership is the process of influencing people to accomplish goals by inspiring confidence a nd
hl hl hl hl hl hl hl hl hl hl hl hl hl hl hl
support among followers.
hl hl
DIF:
Cognitive Level: Remember (Knowledge) TOP: Nursing Process: Assessmen
hl hl hl hl hl hl hl
Page | 3 hl hl
, t MSC: Client Needs: Safe and Effective Care Environment: Management of Care
hl hl hl hl hl hl hl hl hl hl hl
Page | 4
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