ENP Study – Set of 50 (A KEEP) | 2026/2027
Comprehensive Exam Review | 100+ Original
Practice Questions with Answers & Detailed
Rationales | (ENP) Certification Study Guide |
Practice & Exam Success Resource | PDF
Traditional Telephone Topology consists of what four components? - ✅🌹CORRECT
ANSWER-End office, tandem or access tandem, facility or facilities, or CO's.
Selective Routing is the process by which 911 calls are delivered to a specific PSAP based
upon: - ✅🌹CORRECT ANSWER-ESN of the caller
The Loss of a Selective Router will cause the following issue/issues to a PSAP. -
✅🌹CORRECT ANSWER-Loss of ANI and Call Routing services
This protocol is used as the call signaling protocol in VoIP i2 and I3. - ✅🌹CORRECT
ANSWER-Session Initiation Protocol
The feature that separates Basic 911 from Enhanced 911 is: - ✅🌹CORRECT ANSWER-
Selective Routing
, If a call center receives more calls than its resources can handle at any given time, the
overflow of calls routed to another agency is called: - ✅🌹CORRECT ANSWER-Alternate
Routing
CAMA's original purpose was: - ✅🌹CORRECT ANSWER-To bill for toll calls
A ____________ system transmits the message over more than one transmitter. -
✅🌹CORRECT ANSWER-Simulcast
The predominant method deployed for Wireless Phase II 911 call delivery is: -
✅🌹CORRECT ANSWER-Call Path Associated Signaling (CAS)
With ACD or automatic call distribution: - ✅🌹CORRECT ANSWER-A call-taker is
presented a call because s/he has the longest telephone idle time
A terminating Emergency Services Routing Proxy routes a call to: - ✅🌹CORRECT
ANSWER-Call taker or set of call takers
An IP network or IP Virtual Network that is used for communications between PSAP's and
among other entities that support or are supported by PSAP's in providing emergency call
handling and response is called: - ✅🌹CORRECT ANSWER-ESINet
On a Phase I call, how many digits are delivered to the PSAP through the Selective Router?
- ✅🌹CORRECT ANSWER-20 Digits
With radio communications, mobile radios are known to have: - ✅🌹CORRECT ANSWER-
A greater range than a portable radio
Comprehensive Exam Review | 100+ Original
Practice Questions with Answers & Detailed
Rationales | (ENP) Certification Study Guide |
Practice & Exam Success Resource | PDF
Traditional Telephone Topology consists of what four components? - ✅🌹CORRECT
ANSWER-End office, tandem or access tandem, facility or facilities, or CO's.
Selective Routing is the process by which 911 calls are delivered to a specific PSAP based
upon: - ✅🌹CORRECT ANSWER-ESN of the caller
The Loss of a Selective Router will cause the following issue/issues to a PSAP. -
✅🌹CORRECT ANSWER-Loss of ANI and Call Routing services
This protocol is used as the call signaling protocol in VoIP i2 and I3. - ✅🌹CORRECT
ANSWER-Session Initiation Protocol
The feature that separates Basic 911 from Enhanced 911 is: - ✅🌹CORRECT ANSWER-
Selective Routing
, If a call center receives more calls than its resources can handle at any given time, the
overflow of calls routed to another agency is called: - ✅🌹CORRECT ANSWER-Alternate
Routing
CAMA's original purpose was: - ✅🌹CORRECT ANSWER-To bill for toll calls
A ____________ system transmits the message over more than one transmitter. -
✅🌹CORRECT ANSWER-Simulcast
The predominant method deployed for Wireless Phase II 911 call delivery is: -
✅🌹CORRECT ANSWER-Call Path Associated Signaling (CAS)
With ACD or automatic call distribution: - ✅🌹CORRECT ANSWER-A call-taker is
presented a call because s/he has the longest telephone idle time
A terminating Emergency Services Routing Proxy routes a call to: - ✅🌹CORRECT
ANSWER-Call taker or set of call takers
An IP network or IP Virtual Network that is used for communications between PSAP's and
among other entities that support or are supported by PSAP's in providing emergency call
handling and response is called: - ✅🌹CORRECT ANSWER-ESINet
On a Phase I call, how many digits are delivered to the PSAP through the Selective Router?
- ✅🌹CORRECT ANSWER-20 Digits
With radio communications, mobile radios are known to have: - ✅🌹CORRECT ANSWER-
A greater range than a portable radio
