WGU C182 Introduction to IT – 2026/2027 Latest Update
Complete Study Guide, Practice Questions & Detailed
Answers
1. Application Software - Answer-Programs end users run to accomplish tasks.
2. Productivity Software - Answer-Application software used to aid in
productivity. I.E. Presentation software, word processor, spreadsheets.
3. System Software - Answer-Consists of programs that make up the OS and
directly support system itself.
**Includes services or DAEMONS
4. Server Software - Answer-Works with hardware to provide network service.
5. Local Application - Answer-Software stored on an individual computer.
6. Intranet - Answer-A LAN that uses IP. Used to communicate within
organization.
7. Cloud Computing - Answer-Allows organization to access resources/app
anywhere, anytime. Beneficial because an org. may access resources it may
not normally have.
8. Operating Systems - Answer-Allows a user to easily access
hardware/software, required to maintain computer environment.
, 9. Kernel - Answer-Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
10.Device Drivers - Answer-Interface b/w OS and hardware.
11.Shell - Answer-Interface for user, often personalized. The shell provides
access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines. Desktop
elements include shortcuts, windows theme, menus, background.
12.Services (Daemons) - Answer-OS programs that start when OS is loaded.
They run in the background and wait for an event to initiate.
13.Utility Programs - Answer-Allow user to monitor system performance.
14.Web Server - Answer-Role is to respond to HTTP requests.
*Most HTTP requests are for HTML docs, but could include any web
accessible resource.
It's all combined into the URL.
**APACHE is most popular web server-can execute scripts for dynamic pages,
use security mechanisms, log request for trend tracking.
15.Proxy Server - Answer-A software that acts as an intermediary between a
client and a server to shield the client from adverse actions of the server.
*Also provides degree of anonymity, since IP address recorded is for proxy
server and not individual client.
Complete Study Guide, Practice Questions & Detailed
Answers
1. Application Software - Answer-Programs end users run to accomplish tasks.
2. Productivity Software - Answer-Application software used to aid in
productivity. I.E. Presentation software, word processor, spreadsheets.
3. System Software - Answer-Consists of programs that make up the OS and
directly support system itself.
**Includes services or DAEMONS
4. Server Software - Answer-Works with hardware to provide network service.
5. Local Application - Answer-Software stored on an individual computer.
6. Intranet - Answer-A LAN that uses IP. Used to communicate within
organization.
7. Cloud Computing - Answer-Allows organization to access resources/app
anywhere, anytime. Beneficial because an org. may access resources it may
not normally have.
8. Operating Systems - Answer-Allows a user to easily access
hardware/software, required to maintain computer environment.
, 9. Kernel - Answer-Core component of OS.
Loads when computer first boots
Sits on top of hardware, is interface b/w hardware and software.
10.Device Drivers - Answer-Interface b/w OS and hardware.
11.Shell - Answer-Interface for user, often personalized. The shell provides
access to the kernel.
I.E. The GUI will translate mouse motions into calls to kernel/routines. Desktop
elements include shortcuts, windows theme, menus, background.
12.Services (Daemons) - Answer-OS programs that start when OS is loaded.
They run in the background and wait for an event to initiate.
13.Utility Programs - Answer-Allow user to monitor system performance.
14.Web Server - Answer-Role is to respond to HTTP requests.
*Most HTTP requests are for HTML docs, but could include any web
accessible resource.
It's all combined into the URL.
**APACHE is most popular web server-can execute scripts for dynamic pages,
use security mechanisms, log request for trend tracking.
15.Proxy Server - Answer-A software that acts as an intermediary between a
client and a server to shield the client from adverse actions of the server.
*Also provides degree of anonymity, since IP address recorded is for proxy
server and not individual client.
