310 Exam 3 Test Questions with
Complete Solutions 2026 Updated.
What does avoidance in therapeutic communication lead to? - Answer · Postpones the
conflict leading to future issues/problems
· If you avoid the issue, it will just come up later on and you will have to deal with it eventually.
A patient is recovering from a head injury with a lowered level of consciousness. What is
important to remember regarding verbal communication? - Answer · Hearing can remain
acute. Initiate conversation and remember your patient may be able to hear you even though
they are unconscious.
· Ex: if the patient is in surgery and is still conscious, they could hear you.
What is expressive aphasia? - Answer · Understand what is being said but cannot express
thoughts or feelings in words. (Broca's)
What is receptive aphasia? - Answer difficulties in receiving and processing written and oral
messages
What is global aphasia? - Answer · the client has difficulty with both expressive language and
reception of messages
How does one assist a blind client with ambulation? - Answer · Allow the client to take your
arm to preserve the client's autonomy. (instead of you taking their arm, they're taking yours)
· Allow as much independence as possible
What is the goal of crisis intervention response? - Answer · To return the client to a pre-crisis
level of functioning.
What is anticipatory grief? - Answer · Anticipatory grief is an emotional response that occurs
before the actual death around a family member with a terminal disorder
A client has entered the rage stage. What should the nurse do? - Answer · leave and get help
What is a developmental crisis? - Answer · A developmental crisis can occur as individual
development age related milestones in their life
· Ex: teenagers.
, There is a local community crisis. Describe the heroic phase in responding to this crisis. - Answer
· Heroic-emergency teams, neighbors, and friends rally around survivors providing support and
supplies for recovery
What is a situational crisis? - Answer · A situational crisis refers to a stressful life event which
exceeds a client's resources and coping mechanisms/skills.
· EX: house is on fire.
Describe mild anxiety. (moderate, severe, panicked, all types of anxiety) - Answer ·
Heightened state of alertness
Nurses are kinesthetic learners. What does this mean? - Answer · Kinesthetic learners best
learn with demonstration and hands on practice
What is the difference between nonverbal and verbal communication? - Answer · Verbal
communication includes sounds and words
· Nonverbal includes wordless cues
You have a client who only speaks Spanish. Who can be utilized as an interpreter? - Answer ·
On staff interpreters (someone who is a certified interpreter and works for hospital)
What organization established educational standards requiring health care agencies to provide
systematic health education and trained for clients? - Answer · The joint commission has
established standards requiring health care agencies to provide systematic health education and
training for clients and families.
What is the goal of palliative care? - Answer · Management for the client and support for the
family during the last stage of life
What is veracity? - Answer · Truthful information about client's condition
What can the nurse use to assist with education for a client who is illiterate? - Answer ·
Images and symbols
A preschooler is having difficulty with communication. How should the nurse address this? -
Answer · With play. Clay, crayons, and paper become modes of expression for important
feelings and thoughts about problems. Play is the child's language, especially because children
have major difficulties verbalizing their feelings.
Complete Solutions 2026 Updated.
What does avoidance in therapeutic communication lead to? - Answer · Postpones the
conflict leading to future issues/problems
· If you avoid the issue, it will just come up later on and you will have to deal with it eventually.
A patient is recovering from a head injury with a lowered level of consciousness. What is
important to remember regarding verbal communication? - Answer · Hearing can remain
acute. Initiate conversation and remember your patient may be able to hear you even though
they are unconscious.
· Ex: if the patient is in surgery and is still conscious, they could hear you.
What is expressive aphasia? - Answer · Understand what is being said but cannot express
thoughts or feelings in words. (Broca's)
What is receptive aphasia? - Answer difficulties in receiving and processing written and oral
messages
What is global aphasia? - Answer · the client has difficulty with both expressive language and
reception of messages
How does one assist a blind client with ambulation? - Answer · Allow the client to take your
arm to preserve the client's autonomy. (instead of you taking their arm, they're taking yours)
· Allow as much independence as possible
What is the goal of crisis intervention response? - Answer · To return the client to a pre-crisis
level of functioning.
What is anticipatory grief? - Answer · Anticipatory grief is an emotional response that occurs
before the actual death around a family member with a terminal disorder
A client has entered the rage stage. What should the nurse do? - Answer · leave and get help
What is a developmental crisis? - Answer · A developmental crisis can occur as individual
development age related milestones in their life
· Ex: teenagers.
, There is a local community crisis. Describe the heroic phase in responding to this crisis. - Answer
· Heroic-emergency teams, neighbors, and friends rally around survivors providing support and
supplies for recovery
What is a situational crisis? - Answer · A situational crisis refers to a stressful life event which
exceeds a client's resources and coping mechanisms/skills.
· EX: house is on fire.
Describe mild anxiety. (moderate, severe, panicked, all types of anxiety) - Answer ·
Heightened state of alertness
Nurses are kinesthetic learners. What does this mean? - Answer · Kinesthetic learners best
learn with demonstration and hands on practice
What is the difference between nonverbal and verbal communication? - Answer · Verbal
communication includes sounds and words
· Nonverbal includes wordless cues
You have a client who only speaks Spanish. Who can be utilized as an interpreter? - Answer ·
On staff interpreters (someone who is a certified interpreter and works for hospital)
What organization established educational standards requiring health care agencies to provide
systematic health education and trained for clients? - Answer · The joint commission has
established standards requiring health care agencies to provide systematic health education and
training for clients and families.
What is the goal of palliative care? - Answer · Management for the client and support for the
family during the last stage of life
What is veracity? - Answer · Truthful information about client's condition
What can the nurse use to assist with education for a client who is illiterate? - Answer ·
Images and symbols
A preschooler is having difficulty with communication. How should the nurse address this? -
Answer · With play. Clay, crayons, and paper become modes of expression for important
feelings and thoughts about problems. Play is the child's language, especially because children
have major difficulties verbalizing their feelings.
