BLC Distinguished Leader Award Board
Questions and Answers
Define counseling - ANS-Counseling is the process used by leaders to review with a
subordinate the subordinate's demonstrated performance and potential
Types of counseling - ANS-Event
Performance
Professional Growth
How to conduct appropriate questioning - ANS-Open ended questions that evoke
more than a yes or no response
Examples of event counselings - ANS-Superior or substandard performance
Reception and integration
Crisis
Referral
Transition
Adverse separation
What does giving regular Developmental counseling's do? - ANS-1) Demonstrate
genuine interest
2) help subordinates understand their roles to accomplish mission
3) empower sun to identify and solve issues
4) provide assistance and resources
How to prepare for counseling - ANS-Select a time and place
Notify in advance
Outline and organize a plan
Establish the right atmosphere
Conducting the counseling session - ANS-Open the session
Discuss issues
Plan of action
Close the session
Key characteristics of effective counseling - ANS-Purpose
Flexibility
Respect
Communication
Support
Counseling skills - ANS-Active listening
Responding
Appropriate questioning
, Process of listening - ANS-Receiving
Attending
Understanding
Responding
Remembering
Effective counselor qualities - ANS-Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
Counseling strategies/opproaches - ANS-Directive- experience based, quickest
method, clear and concise
Non-directive-encourages maturity, open communication, personal responsibility
Combined
Responding types - ANS-Positive manipulator
Positivity thief
Conversation killer
Conversation hijacker
Four stages of counseling process - ANS-Identify the need for counseling
Prepare for counseling -time, location
Conduct the counseling
Follow up
B101 Group Dynamics - ANS-
What are Tuckman's five stages of group development? - ANS-Forming, Storming,
Norming, Performing, and Adjourning
Describe what occurs in a group in the Forming stage of group development. - ANS-
• Members being on their best behavior, uncertainty
• Uncertainty about boundaries and acceptable behavior
• Avoidance of conflict
• Constant search for direction
Describe what occurs in a group during the Storming stage of group development. -
ANS-• Conflict
• Power struggles
• Criticism
• Challenges to authority
• Questioning of decisions
Questions and Answers
Define counseling - ANS-Counseling is the process used by leaders to review with a
subordinate the subordinate's demonstrated performance and potential
Types of counseling - ANS-Event
Performance
Professional Growth
How to conduct appropriate questioning - ANS-Open ended questions that evoke
more than a yes or no response
Examples of event counselings - ANS-Superior or substandard performance
Reception and integration
Crisis
Referral
Transition
Adverse separation
What does giving regular Developmental counseling's do? - ANS-1) Demonstrate
genuine interest
2) help subordinates understand their roles to accomplish mission
3) empower sun to identify and solve issues
4) provide assistance and resources
How to prepare for counseling - ANS-Select a time and place
Notify in advance
Outline and organize a plan
Establish the right atmosphere
Conducting the counseling session - ANS-Open the session
Discuss issues
Plan of action
Close the session
Key characteristics of effective counseling - ANS-Purpose
Flexibility
Respect
Communication
Support
Counseling skills - ANS-Active listening
Responding
Appropriate questioning
, Process of listening - ANS-Receiving
Attending
Understanding
Responding
Remembering
Effective counselor qualities - ANS-Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
Counseling strategies/opproaches - ANS-Directive- experience based, quickest
method, clear and concise
Non-directive-encourages maturity, open communication, personal responsibility
Combined
Responding types - ANS-Positive manipulator
Positivity thief
Conversation killer
Conversation hijacker
Four stages of counseling process - ANS-Identify the need for counseling
Prepare for counseling -time, location
Conduct the counseling
Follow up
B101 Group Dynamics - ANS-
What are Tuckman's five stages of group development? - ANS-Forming, Storming,
Norming, Performing, and Adjourning
Describe what occurs in a group in the Forming stage of group development. - ANS-
• Members being on their best behavior, uncertainty
• Uncertainty about boundaries and acceptable behavior
• Avoidance of conflict
• Constant search for direction
Describe what occurs in a group during the Storming stage of group development. -
ANS-• Conflict
• Power struggles
• Criticism
• Challenges to authority
• Questioning of decisions
