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Summary Operations Management 11th edition 2026 - / 9781292759449 / + practice test + learning objectives + core concepts

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This is the entire summary of the 11th edition from 2026. The wrong book was linked as Stuvia does not have it yet. Including the practice test with all answers, the learning objectives and most important core concepts from the book explained. All in 1.

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summary operations management slack 11th edition 2026 9781292759449

,summary operations management slack 11th edition 2026 9781292759449

, summary operations management slack 11th edition 2026 9781292759449




Part 1 – Directing the Operation

1. Operations Management
The Transformation Process

Every operation functions as a transformation system that converts inputs into outputs while adding
value.

Inputs

Transformed resources include:

 Materials

 Information

 Customers

Transforming resources include:

 Employees

 Equipment

 Buildings

 Information systems

Transformation Activities

Transformation may involve:

 Physical manufacturing

 Transportation

 Storage

 Information processing

 Customer interaction

Outputs

Outputs consist of:

 Physical goods

 Services

 Digital products

 Information

, summary operations management slack 11th edition 2026 9781292759449



Types of Operations

Operations vary according to the dominant transformation process.

Manufacturing Operations

Characteristics include:

 Tangible outputs

 Inventory storage

 Standardized production

 High capital investment

Examples:

 Automobile production

 Food processing

 Electronics manufacturing

Service Operations

Characteristics include:

 Intangible outputs

 Simultaneous production and consumption

 High customer interaction

Hybrid Operations

Many organizations combine manufacturing and services.

Examples include:

 Software companies

 Online retailers

 Automotive maintenance

Connected book
 image
Nigel Slack, Alistair Brandon-Jones Operations Management
Edition: Unknown ISBN: 9781292254036 Edition: Unknown

Document information

Summarized whole book?
Yes
Uploaded on
July 24, 2026
Number of pages
79
Written in
2025/2026
Type
Summary
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