Operations Management Chapter 1 Exam
Prep | Introduction to Operations
Management Study Guide | 2026/2027
Which of the following is/are part of the role of operations in a business?
1. Match supply with demand
2. Produce goods and/or services
3. Secure financial resources for projects
4. Assess customer needs - correct answer-1. Match supply with demand
2. Produce goods and/or services
Which of the following statement(s) is/are NOT correct?
1. Organizations that sell goods do not provide services.
2. Organizations that provide services do not sell goods.
3. Services are activities that provide some sort of value
4. Goods are physical items - correct answer-1. Organizations that sell goods do
not provide services.
, 2. Organizations that provide services do not sell goods.
True or False: Production of goods results in intangible products. - correct
answer-False
Which statement about the functional areas in business organizations is correct?
1. There are many common activities across the three primary functional areas.
2. Many of the decisions in one functional area impact other areas.
3. A successful organization limits the knowledge that personnel in one primary
function have about activities in another primary function. - correct answer-2.
Many of the decisions in one functional area impact other areas.
Which of the following are professional societies in operations?
1. ISM
2. ABET
3. SHRM
4. ASQ
5. APICS - correct answer-1. ISM
4. ASQ
5. APICS
Prep | Introduction to Operations
Management Study Guide | 2026/2027
Which of the following is/are part of the role of operations in a business?
1. Match supply with demand
2. Produce goods and/or services
3. Secure financial resources for projects
4. Assess customer needs - correct answer-1. Match supply with demand
2. Produce goods and/or services
Which of the following statement(s) is/are NOT correct?
1. Organizations that sell goods do not provide services.
2. Organizations that provide services do not sell goods.
3. Services are activities that provide some sort of value
4. Goods are physical items - correct answer-1. Organizations that sell goods do
not provide services.
, 2. Organizations that provide services do not sell goods.
True or False: Production of goods results in intangible products. - correct
answer-False
Which statement about the functional areas in business organizations is correct?
1. There are many common activities across the three primary functional areas.
2. Many of the decisions in one functional area impact other areas.
3. A successful organization limits the knowledge that personnel in one primary
function have about activities in another primary function. - correct answer-2.
Many of the decisions in one functional area impact other areas.
Which of the following are professional societies in operations?
1. ISM
2. ABET
3. SHRM
4. ASQ
5. APICS - correct answer-1. ISM
4. ASQ
5. APICS
