Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
1. Which schedule type can be defined for a product? Quantity
(Choose 2) Revenue
Revenue
Quantity
Forecast
Production
2. How can a sales user relate an opportunity to a cam- Use the campaign influ-
paign? (Choose 2) ences related list on the
opportunity
Use the campaign influences related list on the oppor- Select the primary cam-
tunity paign source for the op-
Select the campaign record type when creating the portunity
opportunity
Select the primary campaign source for the opportu-
nity
Use the campaign hierarchy related list on the oppor-
tunity
3. Universal Containers set the Organization-Wide De- Update the organization -
faults for accounts to public read/write. The sales wide defaults for accounts
management team is importing a new set of ac- to private and create a
count records and needs to limit access to them. Ac- sharing rule for the group.
cess should be restricted to the account owner and
members of a public group. How can this be accom-
plished?
Create a sharing rule to grant access to members of
the public group.
Manually share each account record with members of
the public group.
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
Update the organization - wide defaults for accounts
to private and create a sharing rule for the group.
Upgrade the role hierarchy and assign members of
the group to a role at the top of the hierarchy.
4. Universal Containers is capturing a percentage dis- Create a formula field to
count directly on an opportunity record. Sales man- calculate the discounted
agement needs to include the discounted opportunity amount
amount in pipeline reports. How can the system ad-
ministrator make the discounted amount available?
Create a formula field to calculate the discounted
amount.
Create an auto-number field to calculate the discount-
ed amount.
Create a cross object formula field to calculate the
discounted amount.
Create a roll-up summary field to calculate the dis-
counted amount.
5. Which setting can a system administrator control in Enable enhanced list
the Salesforce user interface? (Choose 3) views
Enable hover details
Enable enhanced list views Enable spell checker
Enable hover details
Enable spell checker
Enable Chatter for specific users
Enable customizable recent items
6. Sales Managers need to view and report on sales rev- View All for Opportunities
enue across an entire company without having access
to a custom object that tracks personal time-off re-
quest. Which permission should a system administra-
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
tor enable in a custom profile to meet this require-
ment in a private sharing model?
Read for Accounts
View All for Opportunities
View All Data
Read for Opportunities
7. Universal Containers has set the organization-wide Add Amy to Bob's default
default settings for accounts to private. Amy and bob account team
are on separate sales teams, but are assigned to the
same role in the hierarchy. Amy is a member of the
"Sales West" public group and needs access to all ac-
counts owned by Bob, a member of the "Sales East"
group. How would an administrator grant Amy access
to only Bob's accounts?
Add Amy to the "Sales East" public group
Create a sharing rule between the "Sales West" and
"Sales East" public groups
Add Amy to Bob's default account team
Add Amy to the role above Bob in the role hierarchy
8. Which record type can be updated when converting a An existing opportunity
lead record
(Choose 2) An existing account record
An existing opportunity record
An existing custom object record
An existing account record
An existing contact record
9.
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
A user profile has login hour restrictions set to Mon- The user will be logged
day through Friday 8am to 5pm. The user logged in out and any unsaved work
at 4:30 pm on a Tuesday and it is now 5:01 pm. Which in progress will be lost
behavior of the application should the user expect?
The user will be able to continue working and start
new sessions
The user will be logged out and any unsaved work in
progress will be saved
The user will be able to continue working, but will be
unable to start any new sessions
The user will be logged out and any unsaved work in
progress will be lost
10. Which functionality is available when customizing Record types can be creat-
tasks? (Choose 2) ed for tasks
Validation rules can be
Roll-up summary fields can be created for tasks created for tasks
Record types can be created for tasks
Recurring tasks can be assigned to more than one
user
Validation rules can be created for tasks
11. What can an administrator assign to both Ideas and Categories
Answers?
Status
Categories
Sharing Rules
Workflow Rules
12. Which statement about formula fields is true? (Choose Formula fields are
2) read-only on record detail
Study online at https://quizlet.com/_8anjhz
1. Which schedule type can be defined for a product? Quantity
(Choose 2) Revenue
Revenue
Quantity
Forecast
Production
2. How can a sales user relate an opportunity to a cam- Use the campaign influ-
paign? (Choose 2) ences related list on the
opportunity
Use the campaign influences related list on the oppor- Select the primary cam-
tunity paign source for the op-
Select the campaign record type when creating the portunity
opportunity
Select the primary campaign source for the opportu-
nity
Use the campaign hierarchy related list on the oppor-
tunity
3. Universal Containers set the Organization-Wide De- Update the organization -
faults for accounts to public read/write. The sales wide defaults for accounts
management team is importing a new set of ac- to private and create a
count records and needs to limit access to them. Ac- sharing rule for the group.
cess should be restricted to the account owner and
members of a public group. How can this be accom-
plished?
Create a sharing rule to grant access to members of
the public group.
Manually share each account record with members of
the public group.
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
Update the organization - wide defaults for accounts
to private and create a sharing rule for the group.
Upgrade the role hierarchy and assign members of
the group to a role at the top of the hierarchy.
4. Universal Containers is capturing a percentage dis- Create a formula field to
count directly on an opportunity record. Sales man- calculate the discounted
agement needs to include the discounted opportunity amount
amount in pipeline reports. How can the system ad-
ministrator make the discounted amount available?
Create a formula field to calculate the discounted
amount.
Create an auto-number field to calculate the discount-
ed amount.
Create a cross object formula field to calculate the
discounted amount.
Create a roll-up summary field to calculate the dis-
counted amount.
5. Which setting can a system administrator control in Enable enhanced list
the Salesforce user interface? (Choose 3) views
Enable hover details
Enable enhanced list views Enable spell checker
Enable hover details
Enable spell checker
Enable Chatter for specific users
Enable customizable recent items
6. Sales Managers need to view and report on sales rev- View All for Opportunities
enue across an entire company without having access
to a custom object that tracks personal time-off re-
quest. Which permission should a system administra-
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
tor enable in a custom profile to meet this require-
ment in a private sharing model?
Read for Accounts
View All for Opportunities
View All Data
Read for Opportunities
7. Universal Containers has set the organization-wide Add Amy to Bob's default
default settings for accounts to private. Amy and bob account team
are on separate sales teams, but are assigned to the
same role in the hierarchy. Amy is a member of the
"Sales West" public group and needs access to all ac-
counts owned by Bob, a member of the "Sales East"
group. How would an administrator grant Amy access
to only Bob's accounts?
Add Amy to the "Sales East" public group
Create a sharing rule between the "Sales West" and
"Sales East" public groups
Add Amy to Bob's default account team
Add Amy to the role above Bob in the role hierarchy
8. Which record type can be updated when converting a An existing opportunity
lead record
(Choose 2) An existing account record
An existing opportunity record
An existing custom object record
An existing account record
An existing contact record
9.
, Salesforce Admin Certification
Study online at https://quizlet.com/_8anjhz
A user profile has login hour restrictions set to Mon- The user will be logged
day through Friday 8am to 5pm. The user logged in out and any unsaved work
at 4:30 pm on a Tuesday and it is now 5:01 pm. Which in progress will be lost
behavior of the application should the user expect?
The user will be able to continue working and start
new sessions
The user will be logged out and any unsaved work in
progress will be saved
The user will be able to continue working, but will be
unable to start any new sessions
The user will be logged out and any unsaved work in
progress will be lost
10. Which functionality is available when customizing Record types can be creat-
tasks? (Choose 2) ed for tasks
Validation rules can be
Roll-up summary fields can be created for tasks created for tasks
Record types can be created for tasks
Recurring tasks can be assigned to more than one
user
Validation rules can be created for tasks
11. What can an administrator assign to both Ideas and Categories
Answers?
Status
Categories
Sharing Rules
Workflow Rules
12. Which statement about formula fields is true? (Choose Formula fields are
2) read-only on record detail
