EDF 6224 FINAL EXAM QUESTIONS WITH VERIFIED
ANSWERS
During which steps of BST is a high quality task analysis checklist helpful?
a. instructions
b. modelling
c. rehearsal
d. feedback
e. all of the above - Answers - e. all of the above
T/F Feedback during training should focus on constructive feedback to increase the
speed of skill acquistion - Answers - F
When we systematicaly track our trainees activities completed throughout the day,
across a specified number of weeks we are conducting a: - Answers - time study
Describe what is related to this category of effective reinforcers:
social - Answers - social events, outings
Describe what is related to this category of effective reinforcers:
experiences - Answers - shadowing, providing training
Describe what is related to this category of effective reinforcers:
skills and knowledge - Answers - conferences, webinars
Describe what is related to this category of effective reinforcers:
values - Answers - supporting a meaningful cause
Describe what is related to this category of effective reinforcers:
self-esteem - Answers - private acknowledgement
Which of these are strategies to increase work enjoyement?
a. positive feedback
b. identifying effective reinforcers
c. reducing aversive control
d. reducing aversiveness of job tasks
e. professional development
f. coaching self-care repertoires
g. all of the above - Answers - g. all of the above
When we coach *staff* through *proactively* changing aspects of their job to make work
more enjoyable we are encouraging what type of behaviors? - Answers - job crafting
, *individual is making the changes
If a staff member cannot identify what they did to earn reinforcement, this violates
Daniels principle of make it... - Answers - earned
*this means specific
T/F Using an open ended survey to identify potential reinforcers for staff is an effective
strategy - Answers - F
* people often don't know what they want, things we can't give, offer an array instead.
Major area of influence over intent to turnover, burnout, and job satisfaction is - Answers
- supervisor support
Emotionally healthy employees are a ____ _____. - Answers - social good
A job crafting scale... - Answers - is utilized by the individual to determine ways they can
make work more enjoyable for themselves.
The Oldenburg Burnout Inventory (strain and motivation data)... - Answers - includes
statements about the employees job and likert scale to rate. depending on the scores,
burnout can be predicted
Perceived Supervisor Support (PSS) Questionnaire (resource data) - Answers - allows
the employee to indicate whether they feel supported by their supervisor
Which of the following was not discussed as a factor to evaluate when assessing factors
related to work enjoyment?
a. burnout
b. personality
c. perceived supervisor support
d. job crafting behaviors
e. all of these are valuable to assess for work enjoyment - Answers - b. personality
The phrase "catch 'em doing good" is associated with - Answers - positive feedback
Which phrase does this statement apply to:
determine how your team members prefer to be recognized.
make it.... - Answers - personal
Which phrase does this statement apply to:
try to catch folks in the act of doing their jobs well
ANSWERS
During which steps of BST is a high quality task analysis checklist helpful?
a. instructions
b. modelling
c. rehearsal
d. feedback
e. all of the above - Answers - e. all of the above
T/F Feedback during training should focus on constructive feedback to increase the
speed of skill acquistion - Answers - F
When we systematicaly track our trainees activities completed throughout the day,
across a specified number of weeks we are conducting a: - Answers - time study
Describe what is related to this category of effective reinforcers:
social - Answers - social events, outings
Describe what is related to this category of effective reinforcers:
experiences - Answers - shadowing, providing training
Describe what is related to this category of effective reinforcers:
skills and knowledge - Answers - conferences, webinars
Describe what is related to this category of effective reinforcers:
values - Answers - supporting a meaningful cause
Describe what is related to this category of effective reinforcers:
self-esteem - Answers - private acknowledgement
Which of these are strategies to increase work enjoyement?
a. positive feedback
b. identifying effective reinforcers
c. reducing aversive control
d. reducing aversiveness of job tasks
e. professional development
f. coaching self-care repertoires
g. all of the above - Answers - g. all of the above
When we coach *staff* through *proactively* changing aspects of their job to make work
more enjoyable we are encouraging what type of behaviors? - Answers - job crafting
, *individual is making the changes
If a staff member cannot identify what they did to earn reinforcement, this violates
Daniels principle of make it... - Answers - earned
*this means specific
T/F Using an open ended survey to identify potential reinforcers for staff is an effective
strategy - Answers - F
* people often don't know what they want, things we can't give, offer an array instead.
Major area of influence over intent to turnover, burnout, and job satisfaction is - Answers
- supervisor support
Emotionally healthy employees are a ____ _____. - Answers - social good
A job crafting scale... - Answers - is utilized by the individual to determine ways they can
make work more enjoyable for themselves.
The Oldenburg Burnout Inventory (strain and motivation data)... - Answers - includes
statements about the employees job and likert scale to rate. depending on the scores,
burnout can be predicted
Perceived Supervisor Support (PSS) Questionnaire (resource data) - Answers - allows
the employee to indicate whether they feel supported by their supervisor
Which of the following was not discussed as a factor to evaluate when assessing factors
related to work enjoyment?
a. burnout
b. personality
c. perceived supervisor support
d. job crafting behaviors
e. all of these are valuable to assess for work enjoyment - Answers - b. personality
The phrase "catch 'em doing good" is associated with - Answers - positive feedback
Which phrase does this statement apply to:
determine how your team members prefer to be recognized.
make it.... - Answers - personal
Which phrase does this statement apply to:
try to catch folks in the act of doing their jobs well
