Recall a time when a co-worker was not doing their job. Did you step in, and if so,
how?
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An example: One day, I noticed my co-worker John was avoiding a task that
he had specifically been assigned that morning by our boss. Our boss said
she wanted it done by 3 o'clock, and that time was fast approaching.
Worried about what the consequences of missing this assignment would
be, I asked John why he had not started on it yet, and if there was anything
I could do to help. It turns out, nobody had explained to him how to get
started on this assignment, and which piece of software to use for it, and he
was too embarrassed to ask. I was able to help him out, boost his
confidence in the process, and make a new friend at work!
What kind of skills should a F.A. be expected to have?
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, An F.A. should be intelligent and quick, with critical thinking skills, and the
ability to analyze situations and remain calm during stressful scenarios.
They should be able to multitask, and manage the needs of various parties
at once. Above all they should be friendly, hospitable, helpful, and easy-to-
approach individuals, who exhibit an air of confidence, knowledge, and an
eagerness to assist. Passengers want to know the people on the plane with
them know what's what, and can address their needs or concerns with
efficiency and friendliness. FA should work well in teams, as they must
cooperate with other FA's.
What are the 5 P's?
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Prior Preparation Prevents Poor Performance.
Do you work better in a team, or alone?
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how?
Give this one a try later!
An example: One day, I noticed my co-worker John was avoiding a task that
he had specifically been assigned that morning by our boss. Our boss said
she wanted it done by 3 o'clock, and that time was fast approaching.
Worried about what the consequences of missing this assignment would
be, I asked John why he had not started on it yet, and if there was anything
I could do to help. It turns out, nobody had explained to him how to get
started on this assignment, and which piece of software to use for it, and he
was too embarrassed to ask. I was able to help him out, boost his
confidence in the process, and make a new friend at work!
What kind of skills should a F.A. be expected to have?
Give this one a try later!
, An F.A. should be intelligent and quick, with critical thinking skills, and the
ability to analyze situations and remain calm during stressful scenarios.
They should be able to multitask, and manage the needs of various parties
at once. Above all they should be friendly, hospitable, helpful, and easy-to-
approach individuals, who exhibit an air of confidence, knowledge, and an
eagerness to assist. Passengers want to know the people on the plane with
them know what's what, and can address their needs or concerns with
efficiency and friendliness. FA should work well in teams, as they must
cooperate with other FA's.
What are the 5 P's?
Give this one a try later!
Prior Preparation Prevents Poor Performance.
Do you work better in a team, or alone?
Give this one a try later!
