PRINCIPLES OF COMMUNICATIONS UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
◉ Competent Communication.
Answer: Communication that is both effective (achieves goals) and
appropriate (fits the situation). Involves actively evaluating and
adapting how you communicate.
◉ Process-Oriented.
Answer: Focuses on how communication unfolds, not just the end
result. Success depends on how people interact over time, not just
what they say.
◉ Appropriate & Effective.
Answer: You tailor your communication to the situation. Example:
You wouldn't speak to your grandmother the same way you talk to
your best friend.
◉ Ethical Decision-Making.
Answer: Your culture and values help guide how you create and
interpret messages. Ethical communication respects others' rights
and perspectives.
,◉ Communication Skills.
Answer: Learned behaviors used to reach specific goals (e.g., asking
for a raise, resolving conflict). These skills include listening,
empathy, assertiveness, and more.
◉ Use of Technology.
Answer: Competent communication today often involves multiple
channels (text, email, social media, etc.). Technology should support
your message goals effectively and appropriately.
◉ Linear Model.
Answer: One-way communication. A sender transmits a message
through a channel to a receiver, possibly disrupted by noise.
Example: TV broadcast or a voicemail.
◉ Interaction Model.
Answer: Adds feedback to the linear model. Communication is two-
way, with messages and responses going back and forth. Example:
Text messaging or email exchanges.
◉ Competent Communication Model (Transactional Model).
, Answer: Most accurate representation of real-life communication.
Communicators send and receive messages simultaneously. Takes
into account relational, situational, and cultural context.
◉ Mediated Communication.
Answer: Communication that happens through technology (phones,
email, social media, video calls). Involves a medium between the
sender and receiver.
◉ Synchronous Communication.
Answer: Messages occur in real time (e.g., FaceTime, phone call).
◉ Asynchronous Communication.
Answer: Delayed response time (e.g., email, text messages).
Understanding the timing of communication is important in digital
contexts.
◉ Social Information Processing Theory.
Answer: Explains how people build relationships online. Even
without face-to-face cues, people adapt by using unique language
styles, emojis, timing, and other digital behaviors.
◉ Definition of Perception.
ACTUAL QUESTIONS AND CORRECT
ANSWERS
◉ Competent Communication.
Answer: Communication that is both effective (achieves goals) and
appropriate (fits the situation). Involves actively evaluating and
adapting how you communicate.
◉ Process-Oriented.
Answer: Focuses on how communication unfolds, not just the end
result. Success depends on how people interact over time, not just
what they say.
◉ Appropriate & Effective.
Answer: You tailor your communication to the situation. Example:
You wouldn't speak to your grandmother the same way you talk to
your best friend.
◉ Ethical Decision-Making.
Answer: Your culture and values help guide how you create and
interpret messages. Ethical communication respects others' rights
and perspectives.
,◉ Communication Skills.
Answer: Learned behaviors used to reach specific goals (e.g., asking
for a raise, resolving conflict). These skills include listening,
empathy, assertiveness, and more.
◉ Use of Technology.
Answer: Competent communication today often involves multiple
channels (text, email, social media, etc.). Technology should support
your message goals effectively and appropriately.
◉ Linear Model.
Answer: One-way communication. A sender transmits a message
through a channel to a receiver, possibly disrupted by noise.
Example: TV broadcast or a voicemail.
◉ Interaction Model.
Answer: Adds feedback to the linear model. Communication is two-
way, with messages and responses going back and forth. Example:
Text messaging or email exchanges.
◉ Competent Communication Model (Transactional Model).
, Answer: Most accurate representation of real-life communication.
Communicators send and receive messages simultaneously. Takes
into account relational, situational, and cultural context.
◉ Mediated Communication.
Answer: Communication that happens through technology (phones,
email, social media, video calls). Involves a medium between the
sender and receiver.
◉ Synchronous Communication.
Answer: Messages occur in real time (e.g., FaceTime, phone call).
◉ Asynchronous Communication.
Answer: Delayed response time (e.g., email, text messages).
Understanding the timing of communication is important in digital
contexts.
◉ Social Information Processing Theory.
Answer: Explains how people build relationships online. Even
without face-to-face cues, people adapt by using unique language
styles, emojis, timing, and other digital behaviors.
◉ Definition of Perception.
