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CIS-DATA FOUNDATION PRACTICE
TEST PART 3|COMPREHENSIVE Q&A
FOR CERTIFICATION SUCCESS 2026
A retail organization needs to ensure that incidents affecting customer-facing
services are resolved quickly to reduce potential revenue loss.
Which CSDM attribute is used to prioritize these services?
A. Assignment Group on the CI record
B. Affected Cls in the Incident record
C. Service classification in the Technical Service
D. Business Criticality in the Service Offering - correct-answer - D. Business
Criticality in the Service Offering
The Change Management team in an organization wants to implement a Change
across multiple cis at the same time. Which field on the Change Request form
needs to be populated with a dynamic Cl group?
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A. Configuration Item
B. Business Service
C. Service Offering - correct-answer - A. Configuration Item
m A company wants to track regulatory compliance. serviceNow has an artifact
type called an infomiation object as part of the CSDM framework. What is the
purpose of an information object?
A. It describes data in general on a group of Configuration Items.
B. It describes the logical data to the Business Applications.
C. It describes data exchanged between an API interlace and an Application. -
correct-answer - B. It describes the logical data to the Business Applications.
A CMDB Administrator is working in the CI Class Manager on the Basic Info tab.
How can the class be set as a Rincipal Class?
A. Click the Principal Class Ul Action button
B. Check the Principal Class check box
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C. Select Nes' from the Principal Class choice list - correct-answer - B. Check the
Principal Class check box
A Configuration Manager is implementing end to end service modeling and wants
to get help on status and playbooks for improving the quality. What does the
Configuration manager reference to obtain guidanced?
A. CMDB Data Foundation Dashboard
B. CMDB Workspace
C. CSDM Data Foundation Dashboard
D. Service Mapping Data Foudation Dashboard - correct-answer - C. CSDM Data
Foundation Dashboard
The Incident Process Owner asks which classes of CSDM are used on the Incident
form. Which classes are appropriate? (2 options)
A. Business Application
B. Service Offering
C. Application Service
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D. Service Portfolio - correct-answer - B. Service Offering
C. Application Service
A CMDB Administrator needs to configure a new application identification rule
that considers the potential for the same application installed more than once on
the same server. Which is the best choice or a criterion attribute?
A.Configuration File Name
B. Configuration File Path
C. Class
D. Version
E. Port - correct-answer - B. Configuration File Path
A CMDB CI Class Owner responsible for the Windows Servers needs to manage
the Windows Server class. Which CI Class Manager feature will help the CI Class
Owner streamline this task?
A. Search Cl Classes
B. Finned Classes
CIS-DATA FOUNDATION PRACTICE
TEST PART 3|COMPREHENSIVE Q&A
FOR CERTIFICATION SUCCESS 2026
A retail organization needs to ensure that incidents affecting customer-facing
services are resolved quickly to reduce potential revenue loss.
Which CSDM attribute is used to prioritize these services?
A. Assignment Group on the CI record
B. Affected Cls in the Incident record
C. Service classification in the Technical Service
D. Business Criticality in the Service Offering - correct-answer - D. Business
Criticality in the Service Offering
The Change Management team in an organization wants to implement a Change
across multiple cis at the same time. Which field on the Change Request form
needs to be populated with a dynamic Cl group?
,2|Page
A. Configuration Item
B. Business Service
C. Service Offering - correct-answer - A. Configuration Item
m A company wants to track regulatory compliance. serviceNow has an artifact
type called an infomiation object as part of the CSDM framework. What is the
purpose of an information object?
A. It describes data in general on a group of Configuration Items.
B. It describes the logical data to the Business Applications.
C. It describes data exchanged between an API interlace and an Application. -
correct-answer - B. It describes the logical data to the Business Applications.
A CMDB Administrator is working in the CI Class Manager on the Basic Info tab.
How can the class be set as a Rincipal Class?
A. Click the Principal Class Ul Action button
B. Check the Principal Class check box
,3|Page
C. Select Nes' from the Principal Class choice list - correct-answer - B. Check the
Principal Class check box
A Configuration Manager is implementing end to end service modeling and wants
to get help on status and playbooks for improving the quality. What does the
Configuration manager reference to obtain guidanced?
A. CMDB Data Foundation Dashboard
B. CMDB Workspace
C. CSDM Data Foundation Dashboard
D. Service Mapping Data Foudation Dashboard - correct-answer - C. CSDM Data
Foundation Dashboard
The Incident Process Owner asks which classes of CSDM are used on the Incident
form. Which classes are appropriate? (2 options)
A. Business Application
B. Service Offering
C. Application Service
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D. Service Portfolio - correct-answer - B. Service Offering
C. Application Service
A CMDB Administrator needs to configure a new application identification rule
that considers the potential for the same application installed more than once on
the same server. Which is the best choice or a criterion attribute?
A.Configuration File Name
B. Configuration File Path
C. Class
D. Version
E. Port - correct-answer - B. Configuration File Path
A CMDB CI Class Owner responsible for the Windows Servers needs to manage
the Windows Server class. Which CI Class Manager feature will help the CI Class
Owner streamline this task?
A. Search Cl Classes
B. Finned Classes