MGT 330 EXAM #3
1. SMART Goals Specific
Measurable
Achievable (but challenging)
Relevant
Time-bound objectives
2. Stretch Goals Targets that are particularly demanding, sometimes even thought
to be impossible
3. Vertical Stretch Goals Aligned with current activities, including productivity and financial
results.
4. Horizontal Stretch Goals involve people's professional development, such as attempting and
learning new, diflcult tasks and skills
5. Herzberg's Two-Factor The- proposed that work satisfaction and dissatisfaction arise from two
ory ditterent factors - work satisfaction from so-called motivating fac-
tors and work dissatisfaction from so-called hygiene factors
6. Extrinsic Motivation Rewards given by boss, company, or some other person/firm
- lack of hygiene factors = dissatisfaction
- examples: pay and benefits
7. Intrinsic Motivation Rewards derived directly from performing the job itself
- presence of motivators = satisfaction
- essential to the motivation underlying creativity
8. Maslow's Hierarchy of Physiological
Needs Safety
Social
Ego
, Self-actualization
1. SMART Goals Specific
Measurable
Achievable (but challenging)
Relevant
Time-bound objectives
2. Stretch Goals Targets that are particularly demanding, sometimes even thought
to be impossible
3. Vertical Stretch Goals Aligned with current activities, including productivity and financial
results.
4. Horizontal Stretch Goals involve people's professional development, such as attempting and
learning new, diflcult tasks and skills
5. Herzberg's Two-Factor The- proposed that work satisfaction and dissatisfaction arise from two
ory ditterent factors - work satisfaction from so-called motivating fac-
tors and work dissatisfaction from so-called hygiene factors
6. Extrinsic Motivation Rewards given by boss, company, or some other person/firm
- lack of hygiene factors = dissatisfaction
- examples: pay and benefits
7. Intrinsic Motivation Rewards derived directly from performing the job itself
- presence of motivators = satisfaction
- essential to the motivation underlying creativity
8. Maslow's Hierarchy of Physiological
Needs Safety
Social
Ego
, Self-actualization
