PGA PGM Level 3 (3.0) Full Study Guide 2026–2027 |
Complete Exam Prep, Practice Questions & Verified
Answers
Recommended guideline a manager should use if an employee's performance differs from the
expected? - correct answers -Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - correct answers -Make them
aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a specific task? -
correct answers -Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the result of this? -
correct answers -Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? -
correct answers -Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure success? -
correct answers -Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - correct answers -Capable and
motivated
What guideline is used with the convincing strategy because the employee is resistant? - correct
answers -Help overcome resistance and give resources to do the job
1
,What strategy is used by the head pro when requested solutions by his assistant? - correct answers -
Supporting
What strategy is used with employees who are experienced but unwilling? - correct answers -Involving
What action increases the chances of finding a solution that satisfies all parties? - correct answers -
Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations? -
correct answers -To avoid blame
What manager behavior is appropriate during termination? - correct answers -Considerate, clear,
decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? -
correct answers -Measure, evaluate, act
What is food cost control? - correct answers -Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling? - correct
answers -Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - correct answers -Cognitive hypothesis
2
, What is an effective means to help a beginner use motor imagery to improve? - correct answers -
Combine with physical performance
What optimizes performance when combining mental and physical practice? - correct answers -Recall
past shots, execute prior memory
What conditions lead to greater learning transfer? - correct answers -Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill? - correct answers -Transfer
skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal? - correct answers -
Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? - correct answers -
Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? - correct answers -
Positive self-talk
What are the benefits of an effective pre shot routine? - correct answers -Stay in the present, prepare,
manage emotions
What is recommended immediately after a poor shot is hit? - correct answers -Identify the flaw
What pre shot routine problem could cause a poor shot outcome? - correct answers -Lie, distance, club
3
Complete Exam Prep, Practice Questions & Verified
Answers
Recommended guideline a manager should use if an employee's performance differs from the
expected? - correct answers -Address and find mutual agreement
How should resources be allocated to avoid overwhelming a performer? - correct answers -Make them
aware of what is available
What should a manager do when a performer has difficulty recognizing when to act on a specific task? -
correct answers -Take a specific direction
A team member sets the holes correctly and is assigned this task routinely. What is the result of this? -
correct answers -Reinforced the desired outcome
How should the GM use significant work when telling the merchandiser to spot audit due to shrinkage? -
correct answers -Explain feedback and consequences
How can managers communicate that they want to work with the performer to ensure success? -
correct answers -Feedback is clear
What guidelines apply when a manager uses the supporting strategy? - correct answers -Capable and
motivated
What guideline is used with the convincing strategy because the employee is resistant? - correct
answers -Help overcome resistance and give resources to do the job
1
,What strategy is used by the head pro when requested solutions by his assistant? - correct answers -
Supporting
What strategy is used with employees who are experienced but unwilling? - correct answers -Involving
What action increases the chances of finding a solution that satisfies all parties? - correct answers -
Address the problem early
During joint problem solving, why is it important to state the problem in relation to the expectations? -
correct answers -To avoid blame
What manager behavior is appropriate during termination? - correct answers -Considerate, clear,
decisive
F&B uses internal control to keep the operation functioning smoothly; what are the characteristics? -
correct answers -Measure, evaluate, act
What is food cost control? - correct answers -Management and procedures to regulate costs
What is the most important consideration when forecasting number of staff and scheduling? - correct
answers -Provide the service, minimal payroll
Which condition enhances the benefits of mental practice? - correct answers -Cognitive hypothesis
2
, What is an effective means to help a beginner use motor imagery to improve? - correct answers -
Combine with physical performance
What optimizes performance when combining mental and physical practice? - correct answers -Recall
past shots, execute prior memory
What conditions lead to greater learning transfer? - correct answers -Same/similar conditions
What approach is recommended to optimize learning transfer of a golf skill? - correct answers -Transfer
skill at similar level in transfer learning
What are two major ways to structure swing change movements through rehearsal? - correct answers -
Skills practice and transfer practice
What should a coach do when a student gets mad a swing change does not work? - correct answers -
Accept blame, remind them they agreed to it
What step in pre shot routine is helpful to a player who wants to trust their swing? - correct answers -
Positive self-talk
What are the benefits of an effective pre shot routine? - correct answers -Stay in the present, prepare,
manage emotions
What is recommended immediately after a poor shot is hit? - correct answers -Identify the flaw
What pre shot routine problem could cause a poor shot outcome? - correct answers -Lie, distance, club
3
