7/20/26, 4:22 PM MNB1601 Flashcards | Quizlet
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Final Exam Study Guide - ACC 318 (I... MGT 6201 Supply Chain Exam Salesforce Business Analyst Cert MHA 70
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Terms in this set (501)
South Africa Airways (SAA) strives for low variability in right every time
respect of times of scheduled departures to various
destinations. Lower variability is the positive result of
doing things _________________ .
The inputs-process-output elements of the value chain is transformation model
also known as the _____________ .
Which one of the following represents an input for an Pilots and cabin crew
airline which makes transformation possible?
Which one of the following represents an input for an Passengers
airline which is transformed?
Which one of the following represents an output for an Passengers at new destinations
airline?
Which one of the following represents the transformation Change of location of passengers
process of an airline?
Airports such as OR Tambo International must be able to visibility
deal with a short waiting tolerance as passengers
experience most value-adding activities first-hand.
Passengers should be able to collect baggage from
terminals in a reasonable time period. This refers to the
_____________ of output.
Which one of the following is a characteristic of a service Labour intensive
produced by a service provider such as OR Tambo
International?
https://quizlet.com/1195482776/mnb1601-flash-cards/ 1/13
, 7/20/26, 4:22 PM MNB1601 Flashcards | Quizlet
Identify the correct operational process used by BMW, a Mass process
motor vehicle manufacturer.
The different processes required to manufacture the new product
Toyota Prius are arranged in consecutive order and the
layout is adapted to the Prius. This is known as the
____________________ layout.
Financial bonuses, such as the one offered to Derby Rewards
employees for teamwork and productivity, is an example
of which kind of compensation?
The Marketing Director was of the view that Derby Job design
should be moving towards a plan to introduce a system
of employee empowerment. This plan is a recognised
employee motivational strategy. Which one of the
following options is also an employee motivational
strategy that Derby could use?
To facilitate employee involvement, Derby may make use quality circles
of _____________ which represent work groups that take over
the responsibility from management for solving quality
problems.
Most modern approaches to work motivation are based Goals
on process theories. In this regard, intention plays a key
role in motivated behaviour. Which one of the following
options is the most common form of intention in the work
place?
Zanele is the personal assistant of the Director of Ntseli Distributive justice
Mining Incorporated. She has been feeling demotivated
as she has recently learned that other staff members, with
smaller workloads than her own, are receiving the same
resources and rewards that are allocated to her. Zanele
feels that this allocation is unfair given her current
workload. Which component of organisational justice is
described here?
Arabang, the Director of Ntseli Mining Incorporated, Hygiene factor
realises that Zanele is feeling demotivated. In order to
improve her motivation, he decides to not only increase
her salary to accurately reflect the work she does for him,
but also to provide her with a new title: Executive
Administrative Officer. This is an example of which factor
of Herzberg's two-factor theory?
According to which method are jobs compared Factor-comparison
according to the demands they make on the employee?
https://quizlet.com/1195482776/mnb1601-flash-cards/ 2/13
MNB1601 Save
Leave the first rating
Students also studied
Final Exam Study Guide - ACC 318 (I... MGT 6201 Supply Chain Exam Salesforce Business Analyst Cert MHA 70
Teacher 89 terms Teacher 48 terms Teacher 107 terms Teacher
peter_kiamba Preview muiajnr445 Preview hillamwangi12 Preview ogo
Terms in this set (501)
South Africa Airways (SAA) strives for low variability in right every time
respect of times of scheduled departures to various
destinations. Lower variability is the positive result of
doing things _________________ .
The inputs-process-output elements of the value chain is transformation model
also known as the _____________ .
Which one of the following represents an input for an Pilots and cabin crew
airline which makes transformation possible?
Which one of the following represents an input for an Passengers
airline which is transformed?
Which one of the following represents an output for an Passengers at new destinations
airline?
Which one of the following represents the transformation Change of location of passengers
process of an airline?
Airports such as OR Tambo International must be able to visibility
deal with a short waiting tolerance as passengers
experience most value-adding activities first-hand.
Passengers should be able to collect baggage from
terminals in a reasonable time period. This refers to the
_____________ of output.
Which one of the following is a characteristic of a service Labour intensive
produced by a service provider such as OR Tambo
International?
https://quizlet.com/1195482776/mnb1601-flash-cards/ 1/13
, 7/20/26, 4:22 PM MNB1601 Flashcards | Quizlet
Identify the correct operational process used by BMW, a Mass process
motor vehicle manufacturer.
The different processes required to manufacture the new product
Toyota Prius are arranged in consecutive order and the
layout is adapted to the Prius. This is known as the
____________________ layout.
Financial bonuses, such as the one offered to Derby Rewards
employees for teamwork and productivity, is an example
of which kind of compensation?
The Marketing Director was of the view that Derby Job design
should be moving towards a plan to introduce a system
of employee empowerment. This plan is a recognised
employee motivational strategy. Which one of the
following options is also an employee motivational
strategy that Derby could use?
To facilitate employee involvement, Derby may make use quality circles
of _____________ which represent work groups that take over
the responsibility from management for solving quality
problems.
Most modern approaches to work motivation are based Goals
on process theories. In this regard, intention plays a key
role in motivated behaviour. Which one of the following
options is the most common form of intention in the work
place?
Zanele is the personal assistant of the Director of Ntseli Distributive justice
Mining Incorporated. She has been feeling demotivated
as she has recently learned that other staff members, with
smaller workloads than her own, are receiving the same
resources and rewards that are allocated to her. Zanele
feels that this allocation is unfair given her current
workload. Which component of organisational justice is
described here?
Arabang, the Director of Ntseli Mining Incorporated, Hygiene factor
realises that Zanele is feeling demotivated. In order to
improve her motivation, he decides to not only increase
her salary to accurately reflect the work she does for him,
but also to provide her with a new title: Executive
Administrative Officer. This is an example of which factor
of Herzberg's two-factor theory?
According to which method are jobs compared Factor-comparison
according to the demands they make on the employee?
https://quizlet.com/1195482776/mnb1601-flash-cards/ 2/13
