WISCONSIN MOTOR VEHICLE SALESPERSON 2026/2027
QUESTIONS AND SOLUTIONS RATED A+
✔✔-"is included with" - ✔✔What terms must you use instead of "free" in advertising
when the customer must purchase something to receive the "free" merchandise?
✔✔-"we will pay up to"
-"appraise your own vehicle"
-"as much as" - ✔✔What phrases are you NOT allowed to use when talking about a
trade-in allowance?
✔✔When advertising vehicles for sale. - ✔✔When must a dealer's name be included in
the ad?
✔✔That you have enough of them to meet anticipated demand or know that they will be
delivered within a reasonable time. - ✔✔If you say a certain type of vehicle is available,
what must you ensure?
✔✔Include the cause of the damage in all ads. - ✔✔If two or more vehicles are
damaged by the same cause, what must you do?
✔✔Always - ✔✔When should you tell a customer about flood damage?
✔✔When advertising it - ✔✔When must you state the model year of a motor vehicle?
✔✔-"used"
-"demonstrator,"
-"executive"
-"low mileage"
-"one-owner" - ✔✔If the vehicle being advertised is of the current or previous model
year but is used, you must designate it as?
✔✔Only when dealership is actually going out of business - ✔✔When can you use
statements such as "last of the remaining," "close out," or "clearance" when advertising
a used vehicle?
✔✔Clearly identify which vehicles are for sale and which are for lease - ✔✔When
advertising both vehicles for sale and for lease in the same ad, you must do what?
✔✔Disclose the information - ✔✔If the advertisement only contains lease vehicles, what
must you do?
✔✔Proper vehicle information - ✔✔What information and documents must be provided
to customers when you are offering a vehicle for sale?
, ✔✔Illegal - ✔✔Concealing facts or failing to provide required information about a
vehicle is what?
✔✔Truthful - ✔✔All written or spoken information you give customers must be?
✔✔Manufacturer's suggested retail price - ✔✔What does MSRP stand for?
✔✔The vehicle is delivered to its
retail purchaser. - ✔✔The federally required MSRP label must remain in the window of
a new vehicle until?
✔✔-standard equipment
-options
-base price
-transportation charges
-final assembly point
-receiving dealer - ✔✔MSRP label contains information about?
✔✔For trucks - ✔✔When is the MSRP label NOT required?
✔✔-optional equipment or accessories installed by the dealer
-the final dealer price
-any price changes from the MSRP including dealer mark-up
-any dealer service fee - ✔✔The Dealer Supplemental Price Label lists: what?
✔✔Items or services which have not been installed - ✔✔What is optional on the Dealer
Supplemental Price Label?
✔✔In the window until the
vehicle is delivered to the customer. - ✔✔Where must the Dealer Supplemental Price
Label remain?
✔✔A report on a new vehicle's pre-delivery tests and inspections required by the
manufacturer. - ✔✔What is a pre-delivery inspection sheet?
✔✔Upon delivery of the vehicle - ✔✔When do you give a customer the pre-delivery
inspection sheet?
✔✔That the vehicle's emission control systems have been properly installed and
inspected - ✔✔What does the emission standards certificate confirm?
QUESTIONS AND SOLUTIONS RATED A+
✔✔-"is included with" - ✔✔What terms must you use instead of "free" in advertising
when the customer must purchase something to receive the "free" merchandise?
✔✔-"we will pay up to"
-"appraise your own vehicle"
-"as much as" - ✔✔What phrases are you NOT allowed to use when talking about a
trade-in allowance?
✔✔When advertising vehicles for sale. - ✔✔When must a dealer's name be included in
the ad?
✔✔That you have enough of them to meet anticipated demand or know that they will be
delivered within a reasonable time. - ✔✔If you say a certain type of vehicle is available,
what must you ensure?
✔✔Include the cause of the damage in all ads. - ✔✔If two or more vehicles are
damaged by the same cause, what must you do?
✔✔Always - ✔✔When should you tell a customer about flood damage?
✔✔When advertising it - ✔✔When must you state the model year of a motor vehicle?
✔✔-"used"
-"demonstrator,"
-"executive"
-"low mileage"
-"one-owner" - ✔✔If the vehicle being advertised is of the current or previous model
year but is used, you must designate it as?
✔✔Only when dealership is actually going out of business - ✔✔When can you use
statements such as "last of the remaining," "close out," or "clearance" when advertising
a used vehicle?
✔✔Clearly identify which vehicles are for sale and which are for lease - ✔✔When
advertising both vehicles for sale and for lease in the same ad, you must do what?
✔✔Disclose the information - ✔✔If the advertisement only contains lease vehicles, what
must you do?
✔✔Proper vehicle information - ✔✔What information and documents must be provided
to customers when you are offering a vehicle for sale?
, ✔✔Illegal - ✔✔Concealing facts or failing to provide required information about a
vehicle is what?
✔✔Truthful - ✔✔All written or spoken information you give customers must be?
✔✔Manufacturer's suggested retail price - ✔✔What does MSRP stand for?
✔✔The vehicle is delivered to its
retail purchaser. - ✔✔The federally required MSRP label must remain in the window of
a new vehicle until?
✔✔-standard equipment
-options
-base price
-transportation charges
-final assembly point
-receiving dealer - ✔✔MSRP label contains information about?
✔✔For trucks - ✔✔When is the MSRP label NOT required?
✔✔-optional equipment or accessories installed by the dealer
-the final dealer price
-any price changes from the MSRP including dealer mark-up
-any dealer service fee - ✔✔The Dealer Supplemental Price Label lists: what?
✔✔Items or services which have not been installed - ✔✔What is optional on the Dealer
Supplemental Price Label?
✔✔In the window until the
vehicle is delivered to the customer. - ✔✔Where must the Dealer Supplemental Price
Label remain?
✔✔A report on a new vehicle's pre-delivery tests and inspections required by the
manufacturer. - ✔✔What is a pre-delivery inspection sheet?
✔✔Upon delivery of the vehicle - ✔✔When do you give a customer the pre-delivery
inspection sheet?
✔✔That the vehicle's emission control systems have been properly installed and
inspected - ✔✔What does the emission standards certificate confirm?
