WISCONSIN MOTOR VEHICLE SALESPERSON TEST
PAPER 2026/2027 QUESTIONS AND SOLUTIONS RATED
A+
✔✔"Clearance" Merchandise - ✔✔When advertising don't use "last of the remaining"
"close out" or "clearance" unless the dealership is going out of buisness
✔✔Lease vehicles - ✔✔Clearly identify if a vehicle is for sale or for lease on all
advertisements.
✔✔Manufacturers suggested retail price (MSRP) - ✔✔this federally required label must
remain in the window as a new vehicle until it is delivered to its retail purchaser. this
label contains information about standard equipment, options, base price, transport,
final assembly point and receiving dealer. Label NOT required for trucks
✔✔Dealer supplemental price label - ✔✔this label lists optional equipment or
accessories installed by the dealer,final price and any price changes.label must remain
in window until delivered to customer
✔✔Pre-Delivery inspection test - ✔✔This is a report on a new vehicle required by the
manufacturer. Give the customer it upon delivery of the vehicle
✔✔Emission standards certificate - ✔✔Certificate that confirms the vehicle has been
installed and inspected. it also gives information on what to do if system fails. give to the
customer at delivery
✔✔damage disclosure statement - ✔✔this is a written disclosure that must be given to a
customer if any damage of more than 6 percent of the MSRP (manufacturers suggested
retail price). glass/tires/bumpers are not counted when its identical to the original
equipment. Any uncorrected damage must be disclosed to the customer before delivery
✔✔model year disclosure - ✔✔Original model year needs to be represented. only
exception is vehicles manufactured by a second stage manufacturer
✔✔Wisconsin Buyers Guide - ✔✔the vehicle must be inspected for safety and defects.
the results get shown on buyers guide that is located on the window of the vehicle
✔✔Display the Wisconsin Buyers Guide on everything except - ✔✔-trucks over 16000
pounds
-Demonstrator/executive driven vehicles still in use
-vehicles not inspected for sale
-unrepaired salvage
-vehicles sold to the lessee at the end of their lease
, ✔✔Wisconsin buyers guide includes - ✔✔-vehicle prior use
-title brands
-warranties offered
-odometer reading when acquired
-price
✔✔Reasonable care standard - ✔✔Dealerships are required to test drive and inspect
internal and external of vehicle including under the hood and under the vehicle.
not required to take vehicle apart (except for the breaks) unless it is needed to diagnose
symptoms
✔✔material vehicle history - ✔✔Dealerships must disclose any history if a buyer asks, if
we have reason to believe its important to a customer/reasonable people
✔✔"not inspected for sale" - ✔✔this sticker needs to be displayed on any vehicles that
have not been inspected for safety and defects
✔✔Previous owners - ✔✔you must supply previous owner name and address to any
customer upon request
✔✔Odometer disclosure - ✔✔show owners odometer statement/title to all customers
before sale
✔✔Pending Recalls - ✔✔when selling a used vehicle disclose any unpreformed
manufacturers recalls in writing
✔✔odometer repair - ✔✔odometers may be repaired or replaced if they become
defective or malfunction. sellers can say it is the "actual mileage" if it meets these 3
guidelines
1. repaired within 30 days of malfunction
2. reasonable/accurate determination can be made for miles not included after
malfunction
3. repaired/replaced odometer is calibrated to show mileage before issue and mileage
after issue
✔✔when it impossible to reset reading on repaired or replaced odometers, what do you
do? - ✔✔set the "Zero" place sticker on the left door frame to specify mileage before
malfunction with a "not actual mileage" sticker
✔✔Test Drives - ✔✔before any test drive,ask to see the drivers license
PAPER 2026/2027 QUESTIONS AND SOLUTIONS RATED
A+
✔✔"Clearance" Merchandise - ✔✔When advertising don't use "last of the remaining"
"close out" or "clearance" unless the dealership is going out of buisness
✔✔Lease vehicles - ✔✔Clearly identify if a vehicle is for sale or for lease on all
advertisements.
✔✔Manufacturers suggested retail price (MSRP) - ✔✔this federally required label must
remain in the window as a new vehicle until it is delivered to its retail purchaser. this
label contains information about standard equipment, options, base price, transport,
final assembly point and receiving dealer. Label NOT required for trucks
✔✔Dealer supplemental price label - ✔✔this label lists optional equipment or
accessories installed by the dealer,final price and any price changes.label must remain
in window until delivered to customer
✔✔Pre-Delivery inspection test - ✔✔This is a report on a new vehicle required by the
manufacturer. Give the customer it upon delivery of the vehicle
✔✔Emission standards certificate - ✔✔Certificate that confirms the vehicle has been
installed and inspected. it also gives information on what to do if system fails. give to the
customer at delivery
✔✔damage disclosure statement - ✔✔this is a written disclosure that must be given to a
customer if any damage of more than 6 percent of the MSRP (manufacturers suggested
retail price). glass/tires/bumpers are not counted when its identical to the original
equipment. Any uncorrected damage must be disclosed to the customer before delivery
✔✔model year disclosure - ✔✔Original model year needs to be represented. only
exception is vehicles manufactured by a second stage manufacturer
✔✔Wisconsin Buyers Guide - ✔✔the vehicle must be inspected for safety and defects.
the results get shown on buyers guide that is located on the window of the vehicle
✔✔Display the Wisconsin Buyers Guide on everything except - ✔✔-trucks over 16000
pounds
-Demonstrator/executive driven vehicles still in use
-vehicles not inspected for sale
-unrepaired salvage
-vehicles sold to the lessee at the end of their lease
, ✔✔Wisconsin buyers guide includes - ✔✔-vehicle prior use
-title brands
-warranties offered
-odometer reading when acquired
-price
✔✔Reasonable care standard - ✔✔Dealerships are required to test drive and inspect
internal and external of vehicle including under the hood and under the vehicle.
not required to take vehicle apart (except for the breaks) unless it is needed to diagnose
symptoms
✔✔material vehicle history - ✔✔Dealerships must disclose any history if a buyer asks, if
we have reason to believe its important to a customer/reasonable people
✔✔"not inspected for sale" - ✔✔this sticker needs to be displayed on any vehicles that
have not been inspected for safety and defects
✔✔Previous owners - ✔✔you must supply previous owner name and address to any
customer upon request
✔✔Odometer disclosure - ✔✔show owners odometer statement/title to all customers
before sale
✔✔Pending Recalls - ✔✔when selling a used vehicle disclose any unpreformed
manufacturers recalls in writing
✔✔odometer repair - ✔✔odometers may be repaired or replaced if they become
defective or malfunction. sellers can say it is the "actual mileage" if it meets these 3
guidelines
1. repaired within 30 days of malfunction
2. reasonable/accurate determination can be made for miles not included after
malfunction
3. repaired/replaced odometer is calibrated to show mileage before issue and mileage
after issue
✔✔when it impossible to reset reading on repaired or replaced odometers, what do you
do? - ✔✔set the "Zero" place sticker on the left door frame to specify mileage before
malfunction with a "not actual mileage" sticker
✔✔Test Drives - ✔✔before any test drive,ask to see the drivers license
