Dynamics of Health Care in Society Rutgers
Exam | Updated Questions and Answers |
Newest 2026 Release
• When patients or colleagues ask for more information or detail, they are seeking -✓✓
clarification
• In a conversation, if you restate what a speaker has said using your own words you
are -✓✓ paraphrasing
• reflecting is the process of using _____________ statements to repeat back what a
person has said to ensure that the message is understood -✓✓ open ended statements
• Briefly reviewing the main points of information that was previously stated or
communicated is part of which process? -✓✓ summarizing
• Good verbal communication consists of speaking respectfully, clearly, and avoiding
which type of language? -✓✓ highly technical
• three common modes of communication: -✓✓ verbal, nonverbal, written
• speech, sight, and touch are... -✓✓ channels of communication
• tone of a speaker's voice can determine how his or her message is -✓✓ perceived
• important or sensitive healthcare information is best communicated to a patient
through which means? -✓✓ in person or by phone
• in American culture, making eye contact as you speak is seen as a sign of -✓✓
interest, truthfulness, and confidence
• A person's sense of appropriate space may differ based on what factors? -✓✓ cultural
background and gender
• before touching a patient as part of a medical exam or procedure what should you do
first? -✓✓ clearly explain the exam or procedure
• patient education involves... -✓✓ - helping a patient accept a diagnosis
- assisting patients in understanding their diagnosis
- providing guidance on medications or of a course of treatment
, • Why are accuracy and proper spelling and grammar extremely important in written
medical communications? -✓✓ errors can result in injury or harm to patients and/or
pose a risk of legal action
• Medical charts, laboratory reports, and patient instructions are examples of which type
of communication? -✓✓ written
• When members of a minority group learn the cultural practices of the dominant group,
they have undergone: -✓✓ cultural assimilation
• behaviors based on the biased belief that one's own culture or social group is superior
to others are based on... -✓✓ ethnocentrism
• which factor has a primary effect on a family's ability to access her;thecae services? -
✓✓ income
• it is important that healthcare professionals understand that patients with different
cultural backgrounds than their own might... -✓✓ view a situation differently
• determination of race is based on which characteristics? -✓✓ physical traits (hair and
skin color and facial features)
• Tay-Sachs disease and sickle-cell anemia are examples of which type of disorder? -
✓✓ hereditary
• Patient's perception and expression of pain are influenced by their -✓✓ cultural
background
• which responsibilities within the family can differ based on culture? -✓✓ gender roles
• The health of a family can be affected by its lack of affordable or adequate -✓✓
hospitals
• A common Asian belief values the welfare of the family above that of the -✓✓
individual
• WHich types of beliefs can influence a patient's willingness to agree to certain
treatments? -✓✓ religious beliefs
• which group in society has physical or cultural characteristics that differ from the
dominant group? -✓✓ minority
• people who are members of a larger cultural group but who's beliefs and values differ
from those of the larger culture belong to a(n) -✓✓ subculture
Exam | Updated Questions and Answers |
Newest 2026 Release
• When patients or colleagues ask for more information or detail, they are seeking -✓✓
clarification
• In a conversation, if you restate what a speaker has said using your own words you
are -✓✓ paraphrasing
• reflecting is the process of using _____________ statements to repeat back what a
person has said to ensure that the message is understood -✓✓ open ended statements
• Briefly reviewing the main points of information that was previously stated or
communicated is part of which process? -✓✓ summarizing
• Good verbal communication consists of speaking respectfully, clearly, and avoiding
which type of language? -✓✓ highly technical
• three common modes of communication: -✓✓ verbal, nonverbal, written
• speech, sight, and touch are... -✓✓ channels of communication
• tone of a speaker's voice can determine how his or her message is -✓✓ perceived
• important or sensitive healthcare information is best communicated to a patient
through which means? -✓✓ in person or by phone
• in American culture, making eye contact as you speak is seen as a sign of -✓✓
interest, truthfulness, and confidence
• A person's sense of appropriate space may differ based on what factors? -✓✓ cultural
background and gender
• before touching a patient as part of a medical exam or procedure what should you do
first? -✓✓ clearly explain the exam or procedure
• patient education involves... -✓✓ - helping a patient accept a diagnosis
- assisting patients in understanding their diagnosis
- providing guidance on medications or of a course of treatment
, • Why are accuracy and proper spelling and grammar extremely important in written
medical communications? -✓✓ errors can result in injury or harm to patients and/or
pose a risk of legal action
• Medical charts, laboratory reports, and patient instructions are examples of which type
of communication? -✓✓ written
• When members of a minority group learn the cultural practices of the dominant group,
they have undergone: -✓✓ cultural assimilation
• behaviors based on the biased belief that one's own culture or social group is superior
to others are based on... -✓✓ ethnocentrism
• which factor has a primary effect on a family's ability to access her;thecae services? -
✓✓ income
• it is important that healthcare professionals understand that patients with different
cultural backgrounds than their own might... -✓✓ view a situation differently
• determination of race is based on which characteristics? -✓✓ physical traits (hair and
skin color and facial features)
• Tay-Sachs disease and sickle-cell anemia are examples of which type of disorder? -
✓✓ hereditary
• Patient's perception and expression of pain are influenced by their -✓✓ cultural
background
• which responsibilities within the family can differ based on culture? -✓✓ gender roles
• The health of a family can be affected by its lack of affordable or adequate -✓✓
hospitals
• A common Asian belief values the welfare of the family above that of the -✓✓
individual
• WHich types of beliefs can influence a patient's willingness to agree to certain
treatments? -✓✓ religious beliefs
• which group in society has physical or cultural characteristics that differ from the
dominant group? -✓✓ minority
• people who are members of a larger cultural group but who's beliefs and values differ
from those of the larger culture belong to a(n) -✓✓ subculture
