AND CORRECT ANSWERS
The GLOBE project studies _____ cultural dimensions. - CORRECT ANSWER 9
What statement regarding ethical climates is TRUE? - CORRECT ANSWER An ethical
climate significantly affects the frequency of ethical behavior.
Which form of communication would be the most appropriate in high-context cultures? - CORRECT
ANSWER having a face-to-face conversation with another person
The GLOBE project studies the _____ dimensions involved in organizational and leadership
processes. - CORRECT ANSWER Cultural
An organization's ethical _____ represents employees' perceptions about the extent to which the work
environment supports ethical behavior. - CORRECT ANSWER Climate
Which of the following managers demonstrates the management function of planning (in contrast to
organizing, controlling, or leading)? - CORRECT ANSWER Maribeth, who determines that
her sales staff needs to contact twenty new customers each month to meet department goals
In order for an organization to maintain a competitive advantage, it must stay ahead of its competition
in customer responsiveness, innovation, quality, and _______. - CORRECT ANSWER
efficiency
Issues with the classical viewpoint include that it: (select all that apply) - CORRECT ANSWER
fails to account for the importance of human needs
is overly mechanistic
views humans as cogs in a machine
, Which approach to management relies upon research in psychology, sociology, anthropology, and
economics in order to develop theories about human behavior that can be used to provide practical
tools for managers? - CORRECT ANSWER behavioral science
Operations management: (select all that apply) - CORRECT ANSWER plays an important role
in managing the supply chain
governs managers' decisions about how to increase productivity and efficiency
assists managers with decisions regarding how to achieve the highest quality goods and services
Which of the following statements are accurate regarding the importance of learning about a
company's mission and vision statements before a job interview? (select all that apply) - CORRECT
ANSWER these statements tell you why the company exists
these statements tell you what the company wants to achieve over time
you will be a better fit for a company if you support their mission and vision statements
A(n) _____ dilemma is a situation in which you have to decide whether to pursue a course of action
that may benefit you or your organization but that is unethical or even illegal. - CORRECT ANSWER
ethical
History shows that countries used to be concerned only with regulating their own economies. As times
have changed, goods, people, and money now move more freely throughout the world. These changes
reflect the idea of _____. - CORRECT ANSWER a global economy
A nation's culture: (select all that apply) - CORRECT ANSWER operates in large part outside
of individual awareness