ENP Study Exam UPDATED QUESTIONS
AND CORRECT ANSWERS
End office, tandem or access tandem, facility or facilities, or CO's. - CORRECT ANSWER
Traditional Telephone Topology consists of what four components?
ESN of the caller - CORRECT ANSWER Selective Routing is the process by which 911 calls
are delivered to a specific PSAP based upon:
Loss of ANI and Call Routing services - CORRECT ANSWER The Loss of a Selective Router
will cause the following issue/issues to a PSAP.
Session Initiation Protocol - CORRECT ANSWER This protocol is used as the call signaling
protocol in VoIP i2 and I3.
Selective Routing - CORRECT ANSWER The feature that separates Basic 911 from Enhanced
911 is:
Alternate Routing - CORRECT ANSWER If a call center receives more calls than its resources
can handle at any given time, the overflow of calls routed to another agency is called:
To bill for toll calls - CORRECT ANSWER CAMA's original purpose was:
Simulcast - CORRECT ANSWER A ____________ system transmits the message over more
than one transmitter.
Call Path Associated Signaling (CAS) - CORRECT ANSWER The predominant method
deployed for Wireless Phase II 911 call delivery is:
A call-taker is presented a call because s/he has the longest telephone idle time - CORRECT
ANSWER With ACD or automatic call distribution:
, Call taker or set of call takers - CORRECT ANSWER A terminating Emergency Services
Routing Proxy routes a call to:
ESINet - CORRECT ANSWER An IP network or IP Virtual Network that is used for
communications between PSAP's and among other entities that support or are supported by PSAP's in
providing emergency call handling and response is called:
20 Digits - CORRECT ANSWER On a Phase I call, how many digits are delivered to the PSAP
through the Selective Router?
A greater range than a portable radio - CORRECT ANSWER With radio communications,
mobile radios are known to have:
Select the talk group to talk - CORRECT ANSWER With a trunked radio system, the users:
It gives an audio indication when going out of range - CORRECT ANSWER With digital
signals vs. analog signals, the analog signal provides audio which:
Caller's number, location, and probability of accuracy - CORRECT ANSWER Wireless Phase
II information provides:
Extend the range of a portable, mobile, or control station - CORRECT ANSWER Radio
repeater systems:
Mitigation, Preparedness, Response, and Recovery. - CORRECT ANSWER The four phases of
the emergency management cycle, in order, are:
All transmissions occur on the repeater outbound frequency. - CORRECT ANSWER When
using the repeater talk-around frequency:
Routing the call depending upon the location of the caller - CORRECT ANSWER Selectively
routing a call to the proper PSAP is defined as:
AND CORRECT ANSWERS
End office, tandem or access tandem, facility or facilities, or CO's. - CORRECT ANSWER
Traditional Telephone Topology consists of what four components?
ESN of the caller - CORRECT ANSWER Selective Routing is the process by which 911 calls
are delivered to a specific PSAP based upon:
Loss of ANI and Call Routing services - CORRECT ANSWER The Loss of a Selective Router
will cause the following issue/issues to a PSAP.
Session Initiation Protocol - CORRECT ANSWER This protocol is used as the call signaling
protocol in VoIP i2 and I3.
Selective Routing - CORRECT ANSWER The feature that separates Basic 911 from Enhanced
911 is:
Alternate Routing - CORRECT ANSWER If a call center receives more calls than its resources
can handle at any given time, the overflow of calls routed to another agency is called:
To bill for toll calls - CORRECT ANSWER CAMA's original purpose was:
Simulcast - CORRECT ANSWER A ____________ system transmits the message over more
than one transmitter.
Call Path Associated Signaling (CAS) - CORRECT ANSWER The predominant method
deployed for Wireless Phase II 911 call delivery is:
A call-taker is presented a call because s/he has the longest telephone idle time - CORRECT
ANSWER With ACD or automatic call distribution:
, Call taker or set of call takers - CORRECT ANSWER A terminating Emergency Services
Routing Proxy routes a call to:
ESINet - CORRECT ANSWER An IP network or IP Virtual Network that is used for
communications between PSAP's and among other entities that support or are supported by PSAP's in
providing emergency call handling and response is called:
20 Digits - CORRECT ANSWER On a Phase I call, how many digits are delivered to the PSAP
through the Selective Router?
A greater range than a portable radio - CORRECT ANSWER With radio communications,
mobile radios are known to have:
Select the talk group to talk - CORRECT ANSWER With a trunked radio system, the users:
It gives an audio indication when going out of range - CORRECT ANSWER With digital
signals vs. analog signals, the analog signal provides audio which:
Caller's number, location, and probability of accuracy - CORRECT ANSWER Wireless Phase
II information provides:
Extend the range of a portable, mobile, or control station - CORRECT ANSWER Radio
repeater systems:
Mitigation, Preparedness, Response, and Recovery. - CORRECT ANSWER The four phases of
the emergency management cycle, in order, are:
All transmissions occur on the repeater outbound frequency. - CORRECT ANSWER When
using the repeater talk-around frequency:
Routing the call depending upon the location of the caller - CORRECT ANSWER Selectively
routing a call to the proper PSAP is defined as:
