LEADERSHIP HESI EXAM SCRIPT 2026/2027 QUESTIONS
AND SOLUTIONS RATED A+
✔✔Emotional intelligence (EI) is a quality critical to the development of a new leader.
This trait should inspire those who follow a leader whom demonstrates high levels of EI.
What is the BEST example which illustrates emotional intelligence?
a) Manager who conducts rounds on unit, makes eye contact with team members, and
generally makes time to hear about the issues of the day.
b) Manager holds meetings at the nurses station to be able to respond to emergencies
and phone calls yet is rarely seen in scrubs helping at the bedside.
c) Manager who holds team accountable. However, she interrupts people frequently at
meetings and raises voice when disagrees with them.
d) Manager writes down thoughts and puts them in an e-mail, often very late at night, for
her team or colleagues to read. She expects others to respond to them by the first
meeting of the day. She frequently reschedules meetings for personal reasons yet give -
✔✔a
✔✔What is the BEST way that nurse leaders can reduce stress on the job?
a) Delegate to others who are unlicensed, whenever possible.
b) Support a professional practice model and learn to "let go."
c) Be available 24/7 so the staff feel supported.
d) Post the Employee Assistance Hotline in the staff lounge. - ✔✔B
✔✔A very close relationship exists between stress management and time management.
What is the best way to define time management?
a) "Going with the flow" so that unexpected events don't have a negative impact on the
plans for the day
b) Using tools and principles to engage others in low-priority needs and objectives in
order that the leader may occupy self with high-priority needs
c) Using tools, techniques, and principles to achieve personal and professional goals
d) Doing things that matter to others, such as supervisors, subordinates, and peers -
✔✔C
✔✔Two employees disagree about who should work on Christmas Day. The bottom line
is that one employee will have to work, and the schedule must be posted tomorrow.
What is the best method for the nurse manager to assist in the conflict between the
nurses?
a) Use your position of power to resolve the conflict. You decide who will work
Christmas Day.
b) Rely on centralized staffing to resolve the issue.
, c) Try to arrange a compromise. Have one employee work the first half of the shift and
have the other work the second half
d) Meet with both employees at the same time. Engage them in the problem-solving
process. - ✔✔D
✔✔During bedside rounds, a surgeon turns to the charge nurse and says, "The poor
nursing care has caused this wound to become infected. Can't nurses at this hospital do
anything right?" What is the appropriate response by the charge nurse?
a) "The nursing care on this unit has received awards and certainly is not the problem."
b) "Let's first decide what to do for Mrs. Johnson and then step into the hall and talk
further about your concerns."
c) "It is inappropriate to talk to me that way. I will report this to my supervisor."
d) Would you like to change the antibiotic Mrs. Johnson is receiving?" - ✔✔b
✔✔Nurses were long viewed by physicians, legislators, the media, and others as
powerless because nurses:
a)declined to participate in political activities in the earliest years of the profession in the
United States.
b)as women were subject to control by medicine and other paternalistic groups; women
had limited legal rights in late 19th-century America.
c)and nursing leaders in the mid-20th century did not wish to be viewed by those
outside of nursing as pushy or demanding.
were subject to nursing practice acts that limited their ability to take political action. -
✔✔B
✔✔When caring for a patient who had a hip replacement that morning, a nurse is
providing what level of care?
a)Primary
b)Secondary
c)Tertiary
d)Essential - ✔✔B
✔✔To maximize the coordination of care, provide seamless transitions, and improve
quality of care, organizations are increasingly turning to which organizational structure?
a)Academic medical centers
b)Public health institutions
c)Accountable care organizations
d)Proprietary, investor-owned organizations - ✔✔C
✔✔What is the most effective strategy for an organization to take in order to maximize
authority and accountability for all aspects of nursing practice in the nurses responsible
for the delivery of care?
AND SOLUTIONS RATED A+
✔✔Emotional intelligence (EI) is a quality critical to the development of a new leader.
This trait should inspire those who follow a leader whom demonstrates high levels of EI.
What is the BEST example which illustrates emotional intelligence?
a) Manager who conducts rounds on unit, makes eye contact with team members, and
generally makes time to hear about the issues of the day.
b) Manager holds meetings at the nurses station to be able to respond to emergencies
and phone calls yet is rarely seen in scrubs helping at the bedside.
c) Manager who holds team accountable. However, she interrupts people frequently at
meetings and raises voice when disagrees with them.
d) Manager writes down thoughts and puts them in an e-mail, often very late at night, for
her team or colleagues to read. She expects others to respond to them by the first
meeting of the day. She frequently reschedules meetings for personal reasons yet give -
✔✔a
✔✔What is the BEST way that nurse leaders can reduce stress on the job?
a) Delegate to others who are unlicensed, whenever possible.
b) Support a professional practice model and learn to "let go."
c) Be available 24/7 so the staff feel supported.
d) Post the Employee Assistance Hotline in the staff lounge. - ✔✔B
✔✔A very close relationship exists between stress management and time management.
What is the best way to define time management?
a) "Going with the flow" so that unexpected events don't have a negative impact on the
plans for the day
b) Using tools and principles to engage others in low-priority needs and objectives in
order that the leader may occupy self with high-priority needs
c) Using tools, techniques, and principles to achieve personal and professional goals
d) Doing things that matter to others, such as supervisors, subordinates, and peers -
✔✔C
✔✔Two employees disagree about who should work on Christmas Day. The bottom line
is that one employee will have to work, and the schedule must be posted tomorrow.
What is the best method for the nurse manager to assist in the conflict between the
nurses?
a) Use your position of power to resolve the conflict. You decide who will work
Christmas Day.
b) Rely on centralized staffing to resolve the issue.
, c) Try to arrange a compromise. Have one employee work the first half of the shift and
have the other work the second half
d) Meet with both employees at the same time. Engage them in the problem-solving
process. - ✔✔D
✔✔During bedside rounds, a surgeon turns to the charge nurse and says, "The poor
nursing care has caused this wound to become infected. Can't nurses at this hospital do
anything right?" What is the appropriate response by the charge nurse?
a) "The nursing care on this unit has received awards and certainly is not the problem."
b) "Let's first decide what to do for Mrs. Johnson and then step into the hall and talk
further about your concerns."
c) "It is inappropriate to talk to me that way. I will report this to my supervisor."
d) Would you like to change the antibiotic Mrs. Johnson is receiving?" - ✔✔b
✔✔Nurses were long viewed by physicians, legislators, the media, and others as
powerless because nurses:
a)declined to participate in political activities in the earliest years of the profession in the
United States.
b)as women were subject to control by medicine and other paternalistic groups; women
had limited legal rights in late 19th-century America.
c)and nursing leaders in the mid-20th century did not wish to be viewed by those
outside of nursing as pushy or demanding.
were subject to nursing practice acts that limited their ability to take political action. -
✔✔B
✔✔When caring for a patient who had a hip replacement that morning, a nurse is
providing what level of care?
a)Primary
b)Secondary
c)Tertiary
d)Essential - ✔✔B
✔✔To maximize the coordination of care, provide seamless transitions, and improve
quality of care, organizations are increasingly turning to which organizational structure?
a)Academic medical centers
b)Public health institutions
c)Accountable care organizations
d)Proprietary, investor-owned organizations - ✔✔C
✔✔What is the most effective strategy for an organization to take in order to maximize
authority and accountability for all aspects of nursing practice in the nurses responsible
for the delivery of care?
