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MGT 4394: Exam 2 Questions and Already Passed Answers.

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Mission - Answer The purpose of a company, why it exists. Vision - Answer The aspiration of a company, what it wants to become or accomplish. Broader than the mission. Usually begins with to. Values - Answer The boundaries for accomplishing the Mission & Vision. How the company will reach those items. Industry Group - Answer All companies doing business within a broad product area. Strategic Groups - Answer The closest rivals based on set criteria. Used to set the base level strategy, ID the rivals for Porter's 5 forces, and drive competitive tactics. Strategic Issue - Answer Identifies the issue blocking the Mission/Vision. Usually stated "How does....in order to...." Cost Leadership Strategy - Answer - Is either focused or broad - Has the lowest cost - Similar in value to competitors - Has a low price or high margin - Need Economies of Scale Best Cost - Answer - Tries to balance both Cost Leadership & Differentiation - Hard to Implement

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MGT 4394: Exam 2 Questions and
Already Passed Answers.
Mission - Answer The purpose of a company, why it exists.



Vision - Answer The aspiration of a company, what it wants to become or accomplish.
Broader than the mission. Usually begins with to.



Values - Answer The boundaries for accomplishing the Mission & Vision. How the company
will reach those items.



Industry Group - Answer All companies doing business within a broad product area.



Strategic Groups - Answer The closest rivals based on set criteria. Used to set the base level
strategy, ID the rivals for Porter's 5 forces, and drive competitive tactics.



Strategic Issue - Answer Identifies the issue blocking the Mission/Vision. Usually stated "How
does....in order to...."



Cost Leadership Strategy - Answer - Is either focused or broad

- Has the lowest cost

- Similar in value to competitors

- Has a low price or high margin

- Need Economies of Scale



Best Cost - Answer - Tries to balance both Cost Leadership & Differentiation

- Hard to Implement



The Differenetiation Strategy - Answer - Is either focused or broad

- More features

- Unique benefits

- Higher price

- Higher profits



The Cost Leadership Goal - Answer Reduce the firm's cost below its competitors

,The Differentiation Goal - Answer Creates unique features/benefits that increase the
perceived value of goods or srevices versus competitor



The Cost Leadership Tactic - Answer This offers adequate features for the price



The Differentiation Tactic - Answer This offers more benefits that consumers deem valuable



The Cost Leadership Resource Focus - Answer Optimizes process to maximize effiiency,
simplification for speed & high turnover



The Differenentiation Resource Focus - Answer User experience, marketing, customer
service, R&D/new products



The Cost Leadership Result - Answer A lower price for customers or higher profit for the firm



The Differentiation Result - Answer Higher prices and profits for the firm



The Cost Leadership Advantages - Answer - Better able to weather economic downturns,
inflation, and competitive challenges.

- Lower margins and higher costs to obtain EOS discourages competitors



The Differentiation Advantages - Answer - The customer loyalty to the brand.

- Fewer customers are needed to maintain margins.

- A higher barrier of entry due to cost to implement/support.

- Competitive advantage is usually sustainable



The Cost Leadership Disadvantages - Answer - Requires large customer volume and
production

- Economies of scale

- Simplified offering can limit flexibility to environmental changes

- Lack of research could cause firm to miss trends

- Reputation could suffer if perceived quality/value declines



The Differentiation Disadvantages - Answer - Increased R&D, manufacturing tools, and
employee training

- More items to maintain/plan making business processes more complex and vulnerable to
breakdown

, Narrow/Focused Generic Strategy - Answer Engaging a narrow target makret, not a narrow
product line



Amazon Go Generic Business Strategy - Answer A Focused Differentiation strategy



Amazon Corporate Strategy - Answer Broad Cost Leadership Strategy



Horizontal Diversification - Answer - Related

- Unrelated

- Geographic



Related Diversification - Answer - Similar product lines - adjacent segment

- Gains economies of scale

- Gains market power



Unrelated Diversification - Answer - Value creation comes mostly from secondary activities

- Gives better protection if one leg has a downturn

- Highest area of failure, especially with M&A



Geographic Diversification - Answer - Exporting successful business process/product

- Leverage global scale with suppliers

- Need to be aware of cultural differences



Vertical Diversification - Answer Acquisition of another company upstream (supplier) or
downstream (buyer) in the value chain of the same industry in which the corporation operates.

- Raw Material

- Manufacturing

- Distribution

- Retail

- After Sales Service



Backward Integration - Answer Buying or entering the supplier

- Distribution into manufacturing and raw materials

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