Exam Questions and Answers |
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What is the nature of typical healthcare organization? - ANSWER
✔✔people centered
3 managment philosophies governing employee relations - ANSWER
✔✔authoritarian, legalistic, humanistic
Authoritarian management - ANSWER ✔✔-encompasses the
beginnings of organized enterprise, including master-slave relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
,-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management -
ANSWER ✔✔fear
2 autocratic styles of authoritiarn management - ANSWER
✔✔exploitative and benevolent
Exploitative autocrats - ANSWER ✔✔generally cruel leaders who
literally exploit their followers for personal gain; "attila the hun of school
management"
Benevolent autocrats - ANSWER ✔✔look after their followers and
ensure that they are well cared for and protected; "fathers knows best
school of management"
When did authoritarian management start to deminish? - ANSWER
✔✔during the 1900s, changing more at end of century
when did legalist movement begin? - ANSWER ✔✔1930s
what caused the legalistic movement? - ANSWER ✔✔passage of
wage and hour laws and enactment of labor laws
, how did the legalistic movement change how managers treated their
employees? - ANSWER ✔✔managers now interacted with
employees out of a strict regard for employee rights
what contributed to humanistic management? - ANSWER
✔✔expanding legislation and the human relations movement since the
middle of the 1900s
humanistic managment - ANSWER ✔✔fosters the belief that
contented, well treated employees who are dealt with fairly were
generally better producers and more loyal
humanistic management holds... - ANSWER ✔✔the optimistic view
that satisfied workers produce best
legalistic management is driven by - ANSWER ✔✔pessimistic and
somewhat authoritarian assumptions about people
Why does authoritarian management still exist today? - ANSWER
✔✔Tradition; most managers learn by on-the-job observation
emergence of scientific management - ANSWER ✔✔early years of
1900s
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