CAVIT DIRECT CARE WORKER FINAL EXAM TEST
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔actions that support cultural competent care. - ✔✔Don't be judgmental, Talk to the
person about their customs, Avoid body language that can be offensive, Avoid clothing
that may be offensive
✔✔effective communication techniques - ✔✔Correct pronunciation, Give examples,
Look at the situation from the other person's perspective, Simplify or rephrase what is
said, Use language that is inclusive, Pause between sentence, Ask for clarification,
Remain aware of biases and assumptions, Be patient
✔✔Explain that job responsibilities for DCW may vary from agency to agency - ✔✔It is
not possible to write one job description. What a DCW can and cannot do depends on
the setting and specific job. In order to know job expectations, attend job orientation.
✔✔positive caregiver traits. - ✔✔Dependable, Reliable, High standard of health,
hygiene, and appearance, Respectful, Safe, Maintains boundaries, Kind, Patient
✔✔Identify behavior that shows high professional standards, for example, appearance
and being on time. - ✔✔Carry out responsibilities the BEST way you can, Get trained,
Recognize independent, thinking, Maintain composure
✔✔Explain how professional standards influence the relationship between the DCW
and the person receiving services - ✔✔Creates respect, trust, and positive working
relationship
✔✔Explain why it is important to notify the agency as soon as possible when you are
unable to report to work as scheduled. - ✔✔So that someone can be found to replace
you, Client still has needs that need to be met
✔✔Explain the importance of team work in providing services - ✔✔In order for a client
to receive efficient services everyone must work as a team, communicate with each
other, and always maintain the clients best interest at heart
✔✔Describe the role of the supervisor when there are questions about procedures. -
✔✔Explain procedures to DCW. If unsure of procedure, investigate correct procedure
and relay information to DCW.
✔✔Describe what mandatory reporting means, and how to report. Refer to statute/rule
from APS and CPS. - ✔✔Duty to report suspected abuse and neglect. Reports must be
made immediately. Failure to report can be punished with a misdemeanor.
, ✔✔Describe the role and purpose of service plans. - ✔✔Provides detailed list of tasks to
be performed by the DCW
✔✔Explain how following a person's service plan can assist in avoiding legal action. -
✔✔Only rendering services that are outlined in the service plan will help avoid legal
action. If you deviate from the service plan, you may be held liable for any injuries or
damages sustained from your actions.
✔✔Identify consumer's rights, for example, the right to privacy. - ✔✔Considerate and
respectful eatment, Not be abused emotionally, sexually, financially, and/or physically,
Design treatment plan, Receipts/statements for fee-based service, Refuse tx, File a
complaint, Confidential handling of personal info
✔✔Explain why privacy and confidentiality are important for individuals. - ✔✔It is a
clients right, protected by law
✔✔Explain what HIPAA is and state the consequences of breaking this law - ✔✔Law
protecting confidentiality- punishable by up to 250,000 and 10 years in prison
✔✔Identify info that should be kept confidential - ✔✔Any and all info about a client is
considered private and confidential
✔✔Explain how to maintain confidentiality in conversations and on the telephone -
✔✔Whispering, No voicemails
✔✔stress - ✔✔Persons response to difficult situations: feeling irritated, anxious, or sick
✔✔causes of unwanted stress - ✔✔too much work, unrealistic deadlines, financial
pressures
✔✔effects of unwanted stress - ✔✔revs up body, creating adrenaline and cortisol -can
lead to breakdown of the body
✔✔appropriate strategies for coping with stress and reducing work related stress -
✔✔Ask for help, Exercise, Diet, Rest, Relaxation techniques, Realistic
expectations,Time management
✔✔ways to practice good time management - ✔✔Develop a schedule, make room for
entertainment
✔✔strategies to improve organizational skills - ✔✔Plan ahead, Prioritize, Make a list
and/or schedule
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔actions that support cultural competent care. - ✔✔Don't be judgmental, Talk to the
person about their customs, Avoid body language that can be offensive, Avoid clothing
that may be offensive
✔✔effective communication techniques - ✔✔Correct pronunciation, Give examples,
Look at the situation from the other person's perspective, Simplify or rephrase what is
said, Use language that is inclusive, Pause between sentence, Ask for clarification,
Remain aware of biases and assumptions, Be patient
✔✔Explain that job responsibilities for DCW may vary from agency to agency - ✔✔It is
not possible to write one job description. What a DCW can and cannot do depends on
the setting and specific job. In order to know job expectations, attend job orientation.
✔✔positive caregiver traits. - ✔✔Dependable, Reliable, High standard of health,
hygiene, and appearance, Respectful, Safe, Maintains boundaries, Kind, Patient
✔✔Identify behavior that shows high professional standards, for example, appearance
and being on time. - ✔✔Carry out responsibilities the BEST way you can, Get trained,
Recognize independent, thinking, Maintain composure
✔✔Explain how professional standards influence the relationship between the DCW
and the person receiving services - ✔✔Creates respect, trust, and positive working
relationship
✔✔Explain why it is important to notify the agency as soon as possible when you are
unable to report to work as scheduled. - ✔✔So that someone can be found to replace
you, Client still has needs that need to be met
✔✔Explain the importance of team work in providing services - ✔✔In order for a client
to receive efficient services everyone must work as a team, communicate with each
other, and always maintain the clients best interest at heart
✔✔Describe the role of the supervisor when there are questions about procedures. -
✔✔Explain procedures to DCW. If unsure of procedure, investigate correct procedure
and relay information to DCW.
✔✔Describe what mandatory reporting means, and how to report. Refer to statute/rule
from APS and CPS. - ✔✔Duty to report suspected abuse and neglect. Reports must be
made immediately. Failure to report can be punished with a misdemeanor.
, ✔✔Describe the role and purpose of service plans. - ✔✔Provides detailed list of tasks to
be performed by the DCW
✔✔Explain how following a person's service plan can assist in avoiding legal action. -
✔✔Only rendering services that are outlined in the service plan will help avoid legal
action. If you deviate from the service plan, you may be held liable for any injuries or
damages sustained from your actions.
✔✔Identify consumer's rights, for example, the right to privacy. - ✔✔Considerate and
respectful eatment, Not be abused emotionally, sexually, financially, and/or physically,
Design treatment plan, Receipts/statements for fee-based service, Refuse tx, File a
complaint, Confidential handling of personal info
✔✔Explain why privacy and confidentiality are important for individuals. - ✔✔It is a
clients right, protected by law
✔✔Explain what HIPAA is and state the consequences of breaking this law - ✔✔Law
protecting confidentiality- punishable by up to 250,000 and 10 years in prison
✔✔Identify info that should be kept confidential - ✔✔Any and all info about a client is
considered private and confidential
✔✔Explain how to maintain confidentiality in conversations and on the telephone -
✔✔Whispering, No voicemails
✔✔stress - ✔✔Persons response to difficult situations: feeling irritated, anxious, or sick
✔✔causes of unwanted stress - ✔✔too much work, unrealistic deadlines, financial
pressures
✔✔effects of unwanted stress - ✔✔revs up body, creating adrenaline and cortisol -can
lead to breakdown of the body
✔✔appropriate strategies for coping with stress and reducing work related stress -
✔✔Ask for help, Exercise, Diet, Rest, Relaxation techniques, Realistic
expectations,Time management
✔✔ways to practice good time management - ✔✔Develop a schedule, make room for
entertainment
✔✔strategies to improve organizational skills - ✔✔Plan ahead, Prioritize, Make a list
and/or schedule
