CAVIT DIRECT CARE WORKER COMPREHENSIVE EXAM
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔Describe the role and purpose of service plans. - ✔✔Provides detailed list of tasks to
be performed by the DCW
✔✔Explain how following a person's service plan can assist in avoiding legal action. -
✔✔Only rendering services that are outlined in the service plan will help avoid legal
action. If you deviate from the service plan, you may be held liable for any injuries or
damages sustained from your actions.
✔✔Identify consumer's rights, for example, the right to privacy. - ✔✔Considerate and
respectful eatment, Not be abused emotionally, sexually, financially, and/or physically,
Design treatment plan, Receipts/statements for fee-based service, Refuse tx, File a
complaint, Confidential handling of personal info
✔✔Explain why privacy and confidentiality are important for individuals. - ✔✔It is a
clients right, protected by law
✔✔Explain what HIPAA is and state the consequences of breaking this law - ✔✔Law
protecting confidentiality- punishable by up to 250,000 and 10 years in prison
✔✔Identify info that should be kept confidential - ✔✔Any and all info about a client is
considered private and confidential
✔✔Explain how to maintain confidentiality in conversations and on the telephone -
✔✔Whispering, No voicemails
✔✔Explain what to do in the event of a breach of confidentiality - ✔✔Notify supervisor
immediately
✔✔Explain how DCW's can practice the need to know rule - ✔✔Only provide info to
people involved in clients service team WHEN needed
✔✔Explain how not allowing a person to make decisions about services takes away
from the person's rights - ✔✔A client has the right to design their treatment plan and
taking decision making away takes away that clients basic human right to choose
✔✔Explain how DCW's can promote and individual's independence and the right to
make personal choices. - ✔✔Involve them in the decision making process, Allow them
choices when preparing meals, clothing for the day etc.
✔✔Name and describe documents generally used for health care planning - ✔✔Living
will, Durable medical POA, Pre-hospital medical directives/DNR
, ✔✔Explain do not resuscitate - ✔✔Legal document with special advance directives, If
heart stops beating or breathing stops, a client does not want CPR under any
circumstances, Bright orange color, Only covers cardiac arrest, all other emergencies
contact 911
✔✔Explain what health event the orange from exclusively covers - ✔✔Cardiac arrest
✔✔purpose of reporting and documenting - ✔✔Communicate changes or status that
may be occurring with an client and/or family
✔✔how to record accurate information - ✔✔Only document what you saw or did
yourself
✔✔difference between documenting and reporting facts vs.. opinions and/or feelings -
✔✔Signs-objective (vital signs), Symptoms-subjective (opinions/feelings)
✔✔importance of documenting and reporting observed changes in individuals -
✔✔Early identification can save a life, Communication within the service team is key
✔✔effective communication - ✔✔When the sender effectively communicates message
to receiver
✔✔difference between verbal and non-verbal communication, and give examples of non
verbal communication - ✔✔Verbal- with spoken words, sign language, Non verbal- body
language, gestures
✔✔Describe barriers to effective communication and list examples, such as making
judgments about a person based on perceptions or poor listening habits. - ✔✔Giving
advice, Giving false reassurance, Focusing on yourself, Discussing your own problems
or concerns, Discussing topics that are controversial, Using clichés
✔✔aggressive communication - ✔✔insults, sarcasm, put downs
✔✔passive communication - ✔✔not resisting, not acting
✔✔passive aggressive communication - ✔✔subtle, manipulative, may seem
underhanded
✔✔examples of respectful interactions, for example, respecting personal preferences
and avoiding unprofessional forms of address. - ✔✔ask how they want to be addressed,
formal vs. informal, don't treat adults like children
2026/2027 QUESTIONS AND SOLUTIONS RATED A+
✔✔Describe the role and purpose of service plans. - ✔✔Provides detailed list of tasks to
be performed by the DCW
✔✔Explain how following a person's service plan can assist in avoiding legal action. -
✔✔Only rendering services that are outlined in the service plan will help avoid legal
action. If you deviate from the service plan, you may be held liable for any injuries or
damages sustained from your actions.
✔✔Identify consumer's rights, for example, the right to privacy. - ✔✔Considerate and
respectful eatment, Not be abused emotionally, sexually, financially, and/or physically,
Design treatment plan, Receipts/statements for fee-based service, Refuse tx, File a
complaint, Confidential handling of personal info
✔✔Explain why privacy and confidentiality are important for individuals. - ✔✔It is a
clients right, protected by law
✔✔Explain what HIPAA is and state the consequences of breaking this law - ✔✔Law
protecting confidentiality- punishable by up to 250,000 and 10 years in prison
✔✔Identify info that should be kept confidential - ✔✔Any and all info about a client is
considered private and confidential
✔✔Explain how to maintain confidentiality in conversations and on the telephone -
✔✔Whispering, No voicemails
✔✔Explain what to do in the event of a breach of confidentiality - ✔✔Notify supervisor
immediately
✔✔Explain how DCW's can practice the need to know rule - ✔✔Only provide info to
people involved in clients service team WHEN needed
✔✔Explain how not allowing a person to make decisions about services takes away
from the person's rights - ✔✔A client has the right to design their treatment plan and
taking decision making away takes away that clients basic human right to choose
✔✔Explain how DCW's can promote and individual's independence and the right to
make personal choices. - ✔✔Involve them in the decision making process, Allow them
choices when preparing meals, clothing for the day etc.
✔✔Name and describe documents generally used for health care planning - ✔✔Living
will, Durable medical POA, Pre-hospital medical directives/DNR
, ✔✔Explain do not resuscitate - ✔✔Legal document with special advance directives, If
heart stops beating or breathing stops, a client does not want CPR under any
circumstances, Bright orange color, Only covers cardiac arrest, all other emergencies
contact 911
✔✔Explain what health event the orange from exclusively covers - ✔✔Cardiac arrest
✔✔purpose of reporting and documenting - ✔✔Communicate changes or status that
may be occurring with an client and/or family
✔✔how to record accurate information - ✔✔Only document what you saw or did
yourself
✔✔difference between documenting and reporting facts vs.. opinions and/or feelings -
✔✔Signs-objective (vital signs), Symptoms-subjective (opinions/feelings)
✔✔importance of documenting and reporting observed changes in individuals -
✔✔Early identification can save a life, Communication within the service team is key
✔✔effective communication - ✔✔When the sender effectively communicates message
to receiver
✔✔difference between verbal and non-verbal communication, and give examples of non
verbal communication - ✔✔Verbal- with spoken words, sign language, Non verbal- body
language, gestures
✔✔Describe barriers to effective communication and list examples, such as making
judgments about a person based on perceptions or poor listening habits. - ✔✔Giving
advice, Giving false reassurance, Focusing on yourself, Discussing your own problems
or concerns, Discussing topics that are controversial, Using clichés
✔✔aggressive communication - ✔✔insults, sarcasm, put downs
✔✔passive communication - ✔✔not resisting, not acting
✔✔passive aggressive communication - ✔✔subtle, manipulative, may seem
underhanded
✔✔examples of respectful interactions, for example, respecting personal preferences
and avoiding unprofessional forms of address. - ✔✔ask how they want to be addressed,
formal vs. informal, don't treat adults like children
