BSIS 308 HBR QUIZ 3 Exam #1 Questions with correct
answers
The tendency to accept unusual abnormalities and devotions as normal is known
as __. - ✔✔normalization bias
The article specifically discusses two cognitive biases that may blind managers to
the near misses before catastrophic events occur. Please select those two biases.
- ✔✔Normalization bias, Outcome bias
The article discusses the case of Apple's experience with launching its iPhone 4
and the customers' complaints about low-quality calls and weak signals. Please
select the two cognitive errors the article believes led to this crisis. -
✔✔Normalization bias, Halo effect
When evaluating others' actions, most people tend to focus more on the outcome
of decisions than the intentions and the complicated decision-making process
that leads to those decisions. This phenomenon is known as__. - ✔✔Outcome
bias
Which of the following strategies may help infirm avoid business failure? -
✔✔Evaluating projects at every stage
Which of the following may help you to learn from deviations? - ✔✔Examine
whether you have always been comfortable with the level of risk associated with
a project. Ask whether your firm's policy toward the risk has changed over time.
Which of the following practices may lead to business failure? - ✔✔Consider near
misses as signs that systems are resilient and things are going well.
answers
The tendency to accept unusual abnormalities and devotions as normal is known
as __. - ✔✔normalization bias
The article specifically discusses two cognitive biases that may blind managers to
the near misses before catastrophic events occur. Please select those two biases.
- ✔✔Normalization bias, Outcome bias
The article discusses the case of Apple's experience with launching its iPhone 4
and the customers' complaints about low-quality calls and weak signals. Please
select the two cognitive errors the article believes led to this crisis. -
✔✔Normalization bias, Halo effect
When evaluating others' actions, most people tend to focus more on the outcome
of decisions than the intentions and the complicated decision-making process
that leads to those decisions. This phenomenon is known as__. - ✔✔Outcome
bias
Which of the following strategies may help infirm avoid business failure? -
✔✔Evaluating projects at every stage
Which of the following may help you to learn from deviations? - ✔✔Examine
whether you have always been comfortable with the level of risk associated with
a project. Ask whether your firm's policy toward the risk has changed over time.
Which of the following practices may lead to business failure? - ✔✔Consider near
misses as signs that systems are resilient and things are going well.
