Certified Claims Adjuster – Florida | Complete Practice Questions, Verified Answers & Certification Study Guide

CERTIFIED CLAIMS ADJUSTER – FLORIDA | COMPLETE STUDY GUIDE WITH PRACTICE
QUESTIONS AND VERIFIED ANSWERS FOR LICENSING EXAM PREPARATION
1. Repair, replacement and recovery of injured lives and damaged property
falls to?: Insurance Adjusters, CAT Troopers, Field Investigators, Property Appraisers and Front Line Supervisors
2. Insurance Transaction includes:: -Solicitation of insurance
-Negotiations;
-Binding, underwriting and sale of insurance;
-Handling or "adjusting" of claims
3. The Role of Insurance is:: - Essential Product
-Financial Product
- Purchase of a Promise
-Purchase based on TRUST
4. The different types of insurance are:: -Health
-Life
-Property
-Casualty
5. When you buy insurance, you are buying:: Peace of Mind
6. Insurance is a Purchase based on:: Trust
7. The most important factor in the purchase of insurance is:: Trust
8. An assertion of an alleged legal right against a person, entity, company or
insurer that carries with it a demand for relief is:: Claim
9. Is the same as a request, demand, a letter requesting action, a bill submitted
for payment:: Assertion
10. Means that the claim may or may not be valid or legitimate, or that there
may not be any legal right for belief:: Alleged
11. Relief:: Compensation or payment. Can also mean:
-restitution
-return
-recovery
-replacement
Taкes form in property or money
12. Third Party Claim:: A claim made by a third party against an "insured" person or entity
13. First Party Claim:: A claim made by a policy holder against his/her own insurance company for recovery
under the policy (contract) for which a premium has been paid


, CERTIFIED CLAIMS ADJUSTER – FLORIDA | COMPLETE STUDY GUIDE WITH PRACTICE
QUESTIONS AND VERIFIED ANSWERS FOR LICENSING EXAM PREPARATION
14. Carrier's Claim Handling Goal #1:: To help those who have been injured or who have suttered
loss for which the insured is responsible or which is covered by the insurance contract
15. Carrier's Claim Handling Goal #2:: To minimize loss for the insured party and the carrier. To fairly
evaluate the legitimacy and legality of a claim and its value and resolve satisfactory
16. Carrier's Claim Handling Goal #3:: -To comply with the requirements of the law or terms of the
insurance contract
-To pay claims fairly and adequately
17. Carrier's Claim Handling Goal #4:: To maintain friendly and satisfactory relations between the
injured party, the employer or policy holder, the insurance company an the public
18. Carrier's Claim Handling Goal #5:: To satisfy the company's moral and ethical obligation to the
public and conduct business (claims) in a friendly, helpful manner
19. An individual who, for compensation, fee or commission, investigates and
settles claims arising under property, casualty or surety contracts on behalf
of the insurer or the insured:: Adjuster
20. The process, or art, of investigating, evaluating, reporting on, negotiating
and resolving claims under a policy, or claims against your client, the insur-
ance company or the company for which you worк or represent:: Adjusting
21. Types of Adjusters:: -Statt Adjusters
-Independent Adjusters
- Public Adjusters
22. Worк for Insurance Companies:: Statt Adjusters
23. Self Employed or employed by an independent adjusting firm:: Independent
Adjusters
24. Represents the insured, typically seen in the property lines of business:: -
Public Adjusters
25. Can be inside adjusters, field adjusters or both:: Property Adjusters
26. Property Adjusters handle:: -ONLY physical damage claims
-Automobile Physical Damages Claims
-Damages to homes, buildings, personal property
27. Evaluate legal liability, cause of loss, damages and bodily injury:: Liability
Adjusters