EBTM 337 FINAL EXAM VERIFIED STUDY GUIDE
MIS infrastructure - Answers - Includes the plans for how a firm will build, deploy, use,
and share its data, processes, and MIS assets
Hardware
Software
Network
Client
Server
Backup - Answers - An exact copy of a system's information
Recovery - Answers - the ability to get a system up and running in the event of a system
crash or failure
Fault tolerance
Failover
Failback
Disaster Recovery Plan - Answers - A detailed process for recovering information or an
IT system in the event of a catastrophic disaster such as a fire or flood
Disaster Recovery Cost Cure - Answers - Charts (1) the cost to the organization of the
unavailability of information and technology and (2) the cost to the organization of
recovering from a disaster over time
Hot Site - Answers - A separate and fully equipped facility where the company can
move immediately after a disaster and resume business
Cold Site - Answers - A separate facility that does not have any computer equipment,
but is a place where employees can move after a disaster
Warm Site - Answers - A separate facility with computer equipment that requires
installation and configuration
Business Continuity Planning(BCP) - Answers - A plan for how an organization will
recover and restore partially or completely interrupted critical function(s) within a
predetermined time after a disaster or extended disruption
Emergency - Answers - a sudden, unexpected event requiring immediate action
Emergency Preparedness - Answers - ensures a company is ready to respond to an
emergency in an organized, timely, and effective manner
Business Impact Analysis - Answers - Identifies all critical business functions and the
effect that a specific disaster may have upon them
, Technology Failure - Answers - occurs when the ability of a company to operate is
impaired because of a hardware, software, or data outage
Incident - Answers - unplanned interruption of a service
Incident Management - Answers - the process responsible for managing how incidents
are identified and corrected
Sustainable, or "green," MIS - Answers - Describes the production, management, use,
and disposal of technology in a way that minimizes damage to the environment
Corporate Social Responsibility - Answers - Companies' acknowledged responsibility to
society
Virtualization - Answers - Creates multiple "virtual" machines on a single computing
device
Data Center - Answers - A facility used to house management information systems and
associated components, such as telecommunications and storage systems
Sustainable Data Center - Answers - • Reduces carbon emissions
• Reduces required floor space
• Chooses geographic location
Multi-tenancy - Answers - The cloud means that a single instance of a system serves
multiple customers
Single-tenancy - Answers - each customer or tenant must purchase and maintain an
individual system
Cloud Fabric - Answers - The software that makes possible the benefits of cloud
computing, such as multi-tenancy
Accessibility - Answers - what users can access, view, or perform when operating a
system
Web Accessibility - Answers - Allows people with disabilities to use the Web
Role Based Access - Answers - different levels of access based on job responsibilities
Availability - Answers - Time frames when the system is operational
Unavailable - Answers - Time frames when a system is not operating and cannot be
used
MIS infrastructure - Answers - Includes the plans for how a firm will build, deploy, use,
and share its data, processes, and MIS assets
Hardware
Software
Network
Client
Server
Backup - Answers - An exact copy of a system's information
Recovery - Answers - the ability to get a system up and running in the event of a system
crash or failure
Fault tolerance
Failover
Failback
Disaster Recovery Plan - Answers - A detailed process for recovering information or an
IT system in the event of a catastrophic disaster such as a fire or flood
Disaster Recovery Cost Cure - Answers - Charts (1) the cost to the organization of the
unavailability of information and technology and (2) the cost to the organization of
recovering from a disaster over time
Hot Site - Answers - A separate and fully equipped facility where the company can
move immediately after a disaster and resume business
Cold Site - Answers - A separate facility that does not have any computer equipment,
but is a place where employees can move after a disaster
Warm Site - Answers - A separate facility with computer equipment that requires
installation and configuration
Business Continuity Planning(BCP) - Answers - A plan for how an organization will
recover and restore partially or completely interrupted critical function(s) within a
predetermined time after a disaster or extended disruption
Emergency - Answers - a sudden, unexpected event requiring immediate action
Emergency Preparedness - Answers - ensures a company is ready to respond to an
emergency in an organized, timely, and effective manner
Business Impact Analysis - Answers - Identifies all critical business functions and the
effect that a specific disaster may have upon them
, Technology Failure - Answers - occurs when the ability of a company to operate is
impaired because of a hardware, software, or data outage
Incident - Answers - unplanned interruption of a service
Incident Management - Answers - the process responsible for managing how incidents
are identified and corrected
Sustainable, or "green," MIS - Answers - Describes the production, management, use,
and disposal of technology in a way that minimizes damage to the environment
Corporate Social Responsibility - Answers - Companies' acknowledged responsibility to
society
Virtualization - Answers - Creates multiple "virtual" machines on a single computing
device
Data Center - Answers - A facility used to house management information systems and
associated components, such as telecommunications and storage systems
Sustainable Data Center - Answers - • Reduces carbon emissions
• Reduces required floor space
• Chooses geographic location
Multi-tenancy - Answers - The cloud means that a single instance of a system serves
multiple customers
Single-tenancy - Answers - each customer or tenant must purchase and maintain an
individual system
Cloud Fabric - Answers - The software that makes possible the benefits of cloud
computing, such as multi-tenancy
Accessibility - Answers - what users can access, view, or perform when operating a
system
Web Accessibility - Answers - Allows people with disabilities to use the Web
Role Based Access - Answers - different levels of access based on job responsibilities
Availability - Answers - Time frames when the system is operational
Unavailable - Answers - Time frames when a system is not operating and cannot be
used
