MHA 702 Test 2 2026 Expert
Verifed Ace the Test
True - ANSWER ✔✔A healthcare manager must cultivate a genuine
open-door attitude towards employees and must exhibit the downward
orientation that says although a member of management the department
manager's primary concern must be for the organization's clientele and
the employees who provide services.
A manager's task is - ANSWER ✔✔To ensure that all employees are
valued for what they can contribute.
Heterogenous Work Group - ANSWER ✔✔Workers in a healthcare
organization with a broad range of educational backgrounds and
sophistication.
, Ex: Food service personnel without specialized skills or training and a
dietician with a master's degree
Ex: variations in work ethic, a lazy person or an over achiever
A Consultative Manager - ANSWER ✔✔Speaks of the belief in
participation, but in practice only superficially tolerates it. A consultative
manager is usually honest and well intended but can rarely relinquish
enough control to allow an employee to reach their full potential.
Management at the start of the 1900's - ANSWER ✔✔Was largely
authoritarian where the boss was the only person in charge and was to
be obeyed without question. The top manager was likely the owner or
principal stockowner in the organization.
The Human Relations Movement in management is - ANSWER ✔✔A
20th-century phenomenon. Began in the 1930's and continued steadily
throughout the 1940's and 1950's.
Today many managers have been educated specifically for management
- ANSWER ✔✔True
Why is their residual authoritarianism today - ANSWER ✔✔Managers
have acquired much of their managerial perspective from their role
models who were at least partially authoritarian.
Verifed Ace the Test
True - ANSWER ✔✔A healthcare manager must cultivate a genuine
open-door attitude towards employees and must exhibit the downward
orientation that says although a member of management the department
manager's primary concern must be for the organization's clientele and
the employees who provide services.
A manager's task is - ANSWER ✔✔To ensure that all employees are
valued for what they can contribute.
Heterogenous Work Group - ANSWER ✔✔Workers in a healthcare
organization with a broad range of educational backgrounds and
sophistication.
, Ex: Food service personnel without specialized skills or training and a
dietician with a master's degree
Ex: variations in work ethic, a lazy person or an over achiever
A Consultative Manager - ANSWER ✔✔Speaks of the belief in
participation, but in practice only superficially tolerates it. A consultative
manager is usually honest and well intended but can rarely relinquish
enough control to allow an employee to reach their full potential.
Management at the start of the 1900's - ANSWER ✔✔Was largely
authoritarian where the boss was the only person in charge and was to
be obeyed without question. The top manager was likely the owner or
principal stockowner in the organization.
The Human Relations Movement in management is - ANSWER ✔✔A
20th-century phenomenon. Began in the 1930's and continued steadily
throughout the 1940's and 1950's.
Today many managers have been educated specifically for management
- ANSWER ✔✔True
Why is their residual authoritarianism today - ANSWER ✔✔Managers
have acquired much of their managerial perspective from their role
models who were at least partially authoritarian.
