MIS 304 COMPREHENSIVE EXAM 2026 QUESTIONS
AND ANSWERS SURE A+
✔✔Operational "IS" roles at each level - ✔✔1) Manufacturing resource utlization
2) inventory management
3) manufacturing resource plan
✔✔Apple has what main source of competitive advantage - ✔✔innovation
✔✔ibm has what main source of competetive advantage - ✔✔service
✔✔coca-cola has what main source of competetive advantage - ✔✔proprietary
✔✔Toyota has what main source of competitive advantage - ✔✔quality
✔✔What does a business model reflect? - ✔✔What does a company do?
How do they uniquely do it?
In what way do they get paid?
What are the key resources and activites?
What are the costs?
✔✔Advertising - ✔✔free services provided to a customer and paid by a 3rd party - EX:
Yahoo!
, ✔✔Freemium - ✔✔Basic services are free and then an upcharge for special features
EX: Skype
✔✔Cross subsidies - ✔✔Sales price of one item reduced in order to sell something else
of value - EX: Comcast DVR
✔✔Zero Marginal Cost - ✔✔Products distributed to customer without cost to anyone -
EX: Youtube Video Content
✔✔Labor Exchange - ✔✔Act of customer using free services - EX: Answer.com
✔✔Gift Economy - ✔✔People participate and collaborate for value - EX: Wikipedia
✔✔Productivity Paradox - ✔✔measurement, time lags, redistribution, mismanagement,
tech may be used wrong
✔✔Databases - ✔✔collections of related data organized to facilitate data searches
✔✔operational storage - ✔✔processing transactions or data analysis
✔✔back-up storage - ✔✔short-term copies
✔✔archival storage - ✔✔long-term copies
✔✔Networking requires - ✔✔Sender/Reciever
transmission pathway
Rules/protocols for communication
✔✔Servers - ✔✔host data, databases, files, application, websites
✔✔Clients - ✔✔consume hosted date (FROM SERVERS)
✔✔Peers - ✔✔(p2p)
serve and consume resources
both a serve and client
✔✔Internet - ✔✔One of several global networks - internetworking
✔✔Intranet - ✔✔secured website designed for sharing WITHIN the company
✔✔extranet - ✔✔secured website designed for sharing with SELECT PARTNERS
AND ANSWERS SURE A+
✔✔Operational "IS" roles at each level - ✔✔1) Manufacturing resource utlization
2) inventory management
3) manufacturing resource plan
✔✔Apple has what main source of competitive advantage - ✔✔innovation
✔✔ibm has what main source of competetive advantage - ✔✔service
✔✔coca-cola has what main source of competetive advantage - ✔✔proprietary
✔✔Toyota has what main source of competitive advantage - ✔✔quality
✔✔What does a business model reflect? - ✔✔What does a company do?
How do they uniquely do it?
In what way do they get paid?
What are the key resources and activites?
What are the costs?
✔✔Advertising - ✔✔free services provided to a customer and paid by a 3rd party - EX:
Yahoo!
, ✔✔Freemium - ✔✔Basic services are free and then an upcharge for special features
EX: Skype
✔✔Cross subsidies - ✔✔Sales price of one item reduced in order to sell something else
of value - EX: Comcast DVR
✔✔Zero Marginal Cost - ✔✔Products distributed to customer without cost to anyone -
EX: Youtube Video Content
✔✔Labor Exchange - ✔✔Act of customer using free services - EX: Answer.com
✔✔Gift Economy - ✔✔People participate and collaborate for value - EX: Wikipedia
✔✔Productivity Paradox - ✔✔measurement, time lags, redistribution, mismanagement,
tech may be used wrong
✔✔Databases - ✔✔collections of related data organized to facilitate data searches
✔✔operational storage - ✔✔processing transactions or data analysis
✔✔back-up storage - ✔✔short-term copies
✔✔archival storage - ✔✔long-term copies
✔✔Networking requires - ✔✔Sender/Reciever
transmission pathway
Rules/protocols for communication
✔✔Servers - ✔✔host data, databases, files, application, websites
✔✔Clients - ✔✔consume hosted date (FROM SERVERS)
✔✔Peers - ✔✔(p2p)
serve and consume resources
both a serve and client
✔✔Internet - ✔✔One of several global networks - internetworking
✔✔Intranet - ✔✔secured website designed for sharing WITHIN the company
✔✔extranet - ✔✔secured website designed for sharing with SELECT PARTNERS
