ICAEW BTF UPDATED FINAL EXAM ACTUAL
QUESTIONS AND ANSWERS SURE A+
✔✔Institute of Environmental Management and Assessment (IEMA) mitigation
hierarchies - ✔✔1. Compensate (those affected by harm)
2. Substitute (replace energy sources with low carbon equivalents)
3. Reduce (the amount of waste that is produced)
4. Eliminate (prevent impact from occurring in future)
✔✔Power - ✔✔ability to get things done
✔✔Coercive power - ✔✔Power of physical force or punishment
✔✔Reward (or resource) power - ✔✔Based on access to or control over valued
resources. For example, managers have access to information, contacts and financial
rewards for team members.
✔✔Legitimate (or position) power - ✔✔Associated with a particular position in the
organisation. For example, a manager has the power to authorise certain expenses, or
issue instructions, because the authority to do so has been formally delegated to her.
✔✔Expert power - ✔✔Based on experience, qualifications or expertise. For example,
accountants have expert power because of their knowledge of the tax system
, ✔✔Referent (or personal) power - ✔✔Based on force of personality, or 'charisma',
which can attract, influence or inspire other people.
✔✔Negative power - ✔✔The power to disrupt operations e.g. by industrial action,
refusal to communicate information or sabotage
✔✔Authority - ✔✔the right to do something or to ask someone else to do it and expect it
to be done
✔✔Responsibility - ✔✔The obligation a person has to fulfil a task which he or she has
been given
✔✔Accountability - ✔✔liability to be called into account for the fulfilment of tasks they
have been given by persons with a legitimate interest in the matter
✔✔Delegation - ✔✔Giving a subordinate responsibility and authority to carry out a given
task, while the manager retains overall responsibility
✔✔Line manager - ✔✔Has authority over a subordinate
✔✔Staff manager - ✔✔Has authority in giving specialist advice, even for another
department where they have no line authority
✔✔Functional manager - ✔✔Has functional authority whereby authority is present to
control performance in another department
✔✔Project manager - ✔✔Has authority over project team members. This is often
temporary and employees will likely have line managers who also have authority over
them
✔✔Elements of the management process - ✔✔Planning, organising, controlling, leading
✔✔informational role - ✔✔checking data received and passing it on to the relevant
people
acting as spokesperson for the team in relation to other teams or their own manager
✔✔Interpersonal role - ✔✔acting as a leader for their own team
linking with managers of other teams e.g. representing team at a conference with other
managers
✔✔decisional role - ✔✔'do' what we perceive as managing:
- allocate resources
- handle disturbances
QUESTIONS AND ANSWERS SURE A+
✔✔Institute of Environmental Management and Assessment (IEMA) mitigation
hierarchies - ✔✔1. Compensate (those affected by harm)
2. Substitute (replace energy sources with low carbon equivalents)
3. Reduce (the amount of waste that is produced)
4. Eliminate (prevent impact from occurring in future)
✔✔Power - ✔✔ability to get things done
✔✔Coercive power - ✔✔Power of physical force or punishment
✔✔Reward (or resource) power - ✔✔Based on access to or control over valued
resources. For example, managers have access to information, contacts and financial
rewards for team members.
✔✔Legitimate (or position) power - ✔✔Associated with a particular position in the
organisation. For example, a manager has the power to authorise certain expenses, or
issue instructions, because the authority to do so has been formally delegated to her.
✔✔Expert power - ✔✔Based on experience, qualifications or expertise. For example,
accountants have expert power because of their knowledge of the tax system
, ✔✔Referent (or personal) power - ✔✔Based on force of personality, or 'charisma',
which can attract, influence or inspire other people.
✔✔Negative power - ✔✔The power to disrupt operations e.g. by industrial action,
refusal to communicate information or sabotage
✔✔Authority - ✔✔the right to do something or to ask someone else to do it and expect it
to be done
✔✔Responsibility - ✔✔The obligation a person has to fulfil a task which he or she has
been given
✔✔Accountability - ✔✔liability to be called into account for the fulfilment of tasks they
have been given by persons with a legitimate interest in the matter
✔✔Delegation - ✔✔Giving a subordinate responsibility and authority to carry out a given
task, while the manager retains overall responsibility
✔✔Line manager - ✔✔Has authority over a subordinate
✔✔Staff manager - ✔✔Has authority in giving specialist advice, even for another
department where they have no line authority
✔✔Functional manager - ✔✔Has functional authority whereby authority is present to
control performance in another department
✔✔Project manager - ✔✔Has authority over project team members. This is often
temporary and employees will likely have line managers who also have authority over
them
✔✔Elements of the management process - ✔✔Planning, organising, controlling, leading
✔✔informational role - ✔✔checking data received and passing it on to the relevant
people
acting as spokesperson for the team in relation to other teams or their own manager
✔✔Interpersonal role - ✔✔acting as a leader for their own team
linking with managers of other teams e.g. representing team at a conference with other
managers
✔✔decisional role - ✔✔'do' what we perceive as managing:
- allocate resources
- handle disturbances
