SPM 4013 UPDATED EXAMS SCRIPT QUESTIONS
AND ANSWERS SURE A+
✔✔Communication & Social Issues - ✔✔Sport often places cultures in opposition to one
another (ex: in MLB, Braves vs. Indians)
✔✔Racism - ✔✔Hegemony; the methods that ruling powers use to maintain their status
and position
✔✔Language Barriers - ✔✔For the worldwide audience, negotiating TV contracts,
cliques in the clubhouse
✔✔Time - ✔✔Approached differently around the globe...
- Western: seen as a result not to be wasted
- Thailand: life as a constantly changing path
- Effects of budgeting, planning, travel, logistics
✔✔Monochronic vs. Polychronic - ✔✔One thing at a time
vs.
Multiple things at a time
, ✔✔Technology - ✔✔Dissemination of sport; (1920s) radio and boxing; (1950s - present)
TV and sponsorship; satellite TV for global channels; internet interactive platforms are
still developing
✔✔Organizational Operations (Technology) - ✔✔New employees through utilization;
sales - paperless ticketing; athletes - personal brands
✔✔Religion and Sport - ✔✔Similar characteristics, rituals and communal experience
✔✔Environmentalism - ✔✔Sporting events / facilities to promote going green;
guidelines - FIA (formula one); green week - NBA; third pillar - IOC (International
Olympic Committee); basic competencies and skills required to manage a sport
organization in an international setting
✔✔Personal Reflexivity - ✔✔The state of being self-critical or analytical about your own
actions and worldview; understanding ourselves helps us understand others
✔✔Sensitivity to Cultural Differences - ✔✔Sport often puts culture at odds with one
another (ex: Spanish on NBA jerseys, vuvuzela at 2010 World Cup)
✔✔Flexible Expertise - ✔✔Operational, Communication, Systems & Critical, Open
Mind, Good Attitude, & Ability to Understand
✔✔Operational Expertise - ✔✔Marketing, Sales, Finance
✔✔Communication Expertise - ✔✔Thoughts, Ideas, Concepts, from the world or your
own background
✔✔Systems & Critical Expertise - ✔✔To see the interrelationship among various micro-
markets variables as well as the ability to balance macro and micro perspectives
✔✔Cultural Agility - ✔✔The skill necessary to work comfortably and effectively in
different countries and with people from different cultures
✔✔Cross-Cultural Competencies - ✔✔Comfortable with ambiguity; curious to learn
about people; resilient when something goes wrong; able to develop relationships
humble; able to have perspective
✔✔Understand Culture - ✔✔We are socialized into norms of culture (how it was
created, passed down by a group); norms are learned and reinforced over time; how the
world should work
✔✔Leader in Different Cultures - ✔✔Early life experiences helped from what you
believe a leader should be; 2 types:
AND ANSWERS SURE A+
✔✔Communication & Social Issues - ✔✔Sport often places cultures in opposition to one
another (ex: in MLB, Braves vs. Indians)
✔✔Racism - ✔✔Hegemony; the methods that ruling powers use to maintain their status
and position
✔✔Language Barriers - ✔✔For the worldwide audience, negotiating TV contracts,
cliques in the clubhouse
✔✔Time - ✔✔Approached differently around the globe...
- Western: seen as a result not to be wasted
- Thailand: life as a constantly changing path
- Effects of budgeting, planning, travel, logistics
✔✔Monochronic vs. Polychronic - ✔✔One thing at a time
vs.
Multiple things at a time
, ✔✔Technology - ✔✔Dissemination of sport; (1920s) radio and boxing; (1950s - present)
TV and sponsorship; satellite TV for global channels; internet interactive platforms are
still developing
✔✔Organizational Operations (Technology) - ✔✔New employees through utilization;
sales - paperless ticketing; athletes - personal brands
✔✔Religion and Sport - ✔✔Similar characteristics, rituals and communal experience
✔✔Environmentalism - ✔✔Sporting events / facilities to promote going green;
guidelines - FIA (formula one); green week - NBA; third pillar - IOC (International
Olympic Committee); basic competencies and skills required to manage a sport
organization in an international setting
✔✔Personal Reflexivity - ✔✔The state of being self-critical or analytical about your own
actions and worldview; understanding ourselves helps us understand others
✔✔Sensitivity to Cultural Differences - ✔✔Sport often puts culture at odds with one
another (ex: Spanish on NBA jerseys, vuvuzela at 2010 World Cup)
✔✔Flexible Expertise - ✔✔Operational, Communication, Systems & Critical, Open
Mind, Good Attitude, & Ability to Understand
✔✔Operational Expertise - ✔✔Marketing, Sales, Finance
✔✔Communication Expertise - ✔✔Thoughts, Ideas, Concepts, from the world or your
own background
✔✔Systems & Critical Expertise - ✔✔To see the interrelationship among various micro-
markets variables as well as the ability to balance macro and micro perspectives
✔✔Cultural Agility - ✔✔The skill necessary to work comfortably and effectively in
different countries and with people from different cultures
✔✔Cross-Cultural Competencies - ✔✔Comfortable with ambiguity; curious to learn
about people; resilient when something goes wrong; able to develop relationships
humble; able to have perspective
✔✔Understand Culture - ✔✔We are socialized into norms of culture (how it was
created, passed down by a group); norms are learned and reinforced over time; how the
world should work
✔✔Leader in Different Cultures - ✔✔Early life experiences helped from what you
believe a leader should be; 2 types:
