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Exam (elaborations)

MGMT 449 - EXAM 1 (CHAPTERS 1 - 3) QUESTIONS WITH VERIFIED ANSWERS

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MGMT 449 - EXAM 1 (CHAPTERS 1 - 3) QUESTIONS WITH VERIFIED ANSWERS

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MGMT 449 - EXAM 1 (CHAPTERS 1 - 3) QUESTIONS
WITH VERIFIED ANSWERS


1.1 Know the perspectives of leadership and their implications. - Answers - Romantic
view:
leader is the key force determining the organization's success - or lack thereof.

External control:
external forces - where the leader has limited influence - determine the organization's
success

1.2 Know the three components of strategic management process and its four key
attributes. - Answers - Analysis:
strategic goals (vision, mission, strategic objectives)
internal and external environment

Decisions - Formulation:
what industries should we compete in?
how should we compete in those industries?

Actions - Implementation:
Allocate necessary resources
Design the organization to bring intended strategies to reality

Key Attributes:

Directs the organization toward overall goals and objectives

Includes multiple stakeholders in decision making

Needs to incorporate short-term and long-term perspectives**

Recognizes trade-offs between efficiency and effectiveness

1.3 Know what is required to achieve sustainable competitive advantage. - Answers -
Possible only by performing different activities from rivals, or performing similar activities
in different ways

Cost leadership

Differentiation

Focusing on a narrow or industrywide market segment

, 1.4 Know the difference between organizational versus the individual rationality
perspective. - Answers - Romantic view: (IND.)
leader is the key force determining the organization's success - or lack thereof.

External control: (ORG.)
external forces - where the leader has limited influence - determine the organization's
success

1.5 Know the difference between effectiveness and efficiency. - Answers - Efficiency:
doing things right
performing actions at a low cost relative to a benchmark

Effectiveness
doing the right thing
tailoring actions to the needs of an organization rather than wasting effort

1.6 Know the difference between deliberate, realized and emergent strategies. -
Answers - Intended strategy:
strategy in which organizational decisions are determined only by analysis. Intended
strategy rarely survives in its original form

Realized strategy:
strategy in which organizational decisions are determined by both analysis (deliberate)
and unforeseen environmental developments, unanticipated resource constraints,
and/or changes in managerial preferences (emergent)

1.6 Example Question

According to Henry Mintzberg, the realized strategies of a firm

A. are a combination of deliberate and emergent strategies.
B. are a combination of deliberate and differentiation strategies.
C. must be based on a company's strategic plan.
D. must be kept confidential for competitive reasons. - Answers - A. are a combination
of deliberate and emergent strategies

1.7 Know the key factors that contribute to rivalry. - Answers - Operational effectiveness
= performing similar activities better than rivals

Sustainable competitive advantage is possible only by performing different activities
from rivals

1.8 Know the various approaches to managing relationships with stakeholders. -
Answers - Zero Sum:
Stakeholders compete for attention & resources

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