MAKING THE TEAM A GUIDE FOR
MANAGERS COMPREHENSIVE EXAM
SCRIPT VERIFIED QUESTIONS AND
SOLUTIONS GRADED APLUS
●● What distinguishes a team from a group?
Answer: A team is an interdependent collection of individuals sharing a
common goal and accountability for outcomes.
●● What is the difference between functional and cross-functional
teams?
Answer: Functional teams consist of members from the same
department, while cross-functional teams include members from
different departments.
●● What is a venture team?
Answer: A semi-autonomous team created to develop new products or
businesses.
●● How does team composition affect performance?
Answer: Homogenous groups excel at simple, sequential tasks;
heterogeneous groups excel at complex tasks requiring creativity.
, ●● What is social loafing?
Answer: The tendency for individuals to put in less effort when working
in a large group than when working alone.
●● What are the primary functions of group norms?
Answer: To aid group survival, increase predictability, and express
central values.
●● What factors increase group cohesion?
Answer: Small size, frequent interaction, clear goals, external threats,
and success.
●● What is the relationship between cohesion and productivity?
Answer: High cohesion combined with goals congruent with the
organization leads to the highest productivity.
●● What is an informal leader?
Answer: A person who exercises leadership without formal recognition,
often using expert or referent power.
●● What are the four stages of group development?
Answer: Forming (mutual acceptance), Storming
(communication/decision making), Norming (motivation/productivity),
and Performing (control/organization).
MANAGERS COMPREHENSIVE EXAM
SCRIPT VERIFIED QUESTIONS AND
SOLUTIONS GRADED APLUS
●● What distinguishes a team from a group?
Answer: A team is an interdependent collection of individuals sharing a
common goal and accountability for outcomes.
●● What is the difference between functional and cross-functional
teams?
Answer: Functional teams consist of members from the same
department, while cross-functional teams include members from
different departments.
●● What is a venture team?
Answer: A semi-autonomous team created to develop new products or
businesses.
●● How does team composition affect performance?
Answer: Homogenous groups excel at simple, sequential tasks;
heterogeneous groups excel at complex tasks requiring creativity.
, ●● What is social loafing?
Answer: The tendency for individuals to put in less effort when working
in a large group than when working alone.
●● What are the primary functions of group norms?
Answer: To aid group survival, increase predictability, and express
central values.
●● What factors increase group cohesion?
Answer: Small size, frequent interaction, clear goals, external threats,
and success.
●● What is the relationship between cohesion and productivity?
Answer: High cohesion combined with goals congruent with the
organization leads to the highest productivity.
●● What is an informal leader?
Answer: A person who exercises leadership without formal recognition,
often using expert or referent power.
●● What are the four stages of group development?
Answer: Forming (mutual acceptance), Storming
(communication/decision making), Norming (motivation/productivity),
and Performing (control/organization).
