MAKING THE TEAM A GUIDE FOR
MANAGERS ACTUAL TEST QUESTIONS AND
SOLUTIONS COMPREHENSIVE REVIEW
PACKAGE
●● What distinguishes nonmanagerial employees from managers?
Answer: Nonmanagerial employees work directly on tasks and do not
have anyone reporting to them.
●● What are the three characteristics of organizations?
Answer: Organizations have a distinctive purpose, are composed of
people, and have a deliberate structure.
●● Why are managers important to organizations?
Answer: Managers provide necessary skills in uncertain times, are
critical for getting things done, and impact organizational performance.
●● What are the four functions of management?
Answer: Planning, organizing, leading, and controlling.
●● What does efficiency mean in management?
Answer: Efficiency means doing things right.
, ●● What does effectiveness mean in management?
Answer: Effectiveness means doing the right things.
●● What are Mintzberg's three managerial roles?
Answer: Interpersonal, informational, and decisional roles.
●● What is the impact of remote work on management?
Answer: Managers need to develop new skills to manage workers who
are not physically present.
●● What is Katz's classification of managerial skills?
Answer: Technical skills, interpersonal skills, and conceptual skills.
●● What is the first step in the decision-making process?
Answer: Identify the problem.
●● What is bounded rationality in decision-making?
Answer: It refers to the limitations managers face in processing
information when making decisions.
●● What is the difference between programmed and nonprogrammed
decisions?
MANAGERS ACTUAL TEST QUESTIONS AND
SOLUTIONS COMPREHENSIVE REVIEW
PACKAGE
●● What distinguishes nonmanagerial employees from managers?
Answer: Nonmanagerial employees work directly on tasks and do not
have anyone reporting to them.
●● What are the three characteristics of organizations?
Answer: Organizations have a distinctive purpose, are composed of
people, and have a deliberate structure.
●● Why are managers important to organizations?
Answer: Managers provide necessary skills in uncertain times, are
critical for getting things done, and impact organizational performance.
●● What are the four functions of management?
Answer: Planning, organizing, leading, and controlling.
●● What does efficiency mean in management?
Answer: Efficiency means doing things right.
, ●● What does effectiveness mean in management?
Answer: Effectiveness means doing the right things.
●● What are Mintzberg's three managerial roles?
Answer: Interpersonal, informational, and decisional roles.
●● What is the impact of remote work on management?
Answer: Managers need to develop new skills to manage workers who
are not physically present.
●● What is Katz's classification of managerial skills?
Answer: Technical skills, interpersonal skills, and conceptual skills.
●● What is the first step in the decision-making process?
Answer: Identify the problem.
●● What is bounded rationality in decision-making?
Answer: It refers to the limitations managers face in processing
information when making decisions.
●● What is the difference between programmed and nonprogrammed
decisions?
