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Exam (elaborations)

BCOM CERTIFICATION EVALUATION EXAMS SET FULL QUESTIONS AND COMPLETE SOLUTION

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BCOM CERTIFICATION EVALUATION EXAMS SET FULL QUESTIONS AND COMPLETE SOLUTION

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BCOM CERTIFICATION EVALUATION
EXAMS SET FULL QUESTIONS AND
COMPLETE SOLUTION

●● What is the key to ensuring that a message will include the right
amount of information?
Answer: Keep asking yourself what information will be necessary to
achieve the purpose of the message.


●● Why is accuracy an essential element of business communication?
Answer: People will make important decisions based on the
communication.
Inaccuracy causes readers to lose trust in the writer.


●● A brochure that is vague will give the impression that the writer lacks
Answer: credibility.


●● The important principle in business writing is
Answer: to say what needs to be said in as few words as possible.


●● What is the most important reason business communication should
be complete?
Answer: It allows people to effectively act on the message right away.

, ●● In business communication, long paragraphs are generally associated
with
Answer: writer who is disorganized.
a writer who expects to claim too much of the reader's time.
writing that will be confusing to read.


●● Which of the following are good principles for determining the
amount of information to include in a business communication?
Answer: The reader might not know how to respond to a message that
has too little information.
Too much information is distracting and makes the message harder to
comprehend.


●● Which of the following are common sources of inaccurate
information in business communication?
Answer: misinformation
miscalculations
errors in typing


●● The use of specific facts in your business communication will
typically help convince the reader about which of the following?
Answer: You care about the reader.
You know what you are talking about.

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