BCOM ACTUAL TEST QUESTIONS AND
SOLUTIONS COMPREHENSIVE REVIEW
PACKAGE
●● Which of the following are good principles for determining the
amount of information to include in a business communication?
Answer: The reader might not know how to respond to a message that
has too little information.
Too much information is distracting and makes the message harder to
comprehend.
●● Why is accuracy an essential element of business communication?
Answer: People will make important decisions based on the
communication.
Inaccuracy causes readers to lose trust in the writer.
●● The use of specific facts in your business communication will
typically help convince the reader about which of the following?
Answer: You care about the reader.
You know what you are talking about.
●● Business writing should be concise in order to
Answer: Make the message easier to comprehend.
,●● To be complete, a business communication should
Answer: Be accurate.
Provide all relevant information.
Be specific.
●● When readers receive a business message that consists of long
paragraphs, they typically will
Answer: Skim the text instead of reading each word.
●● What is the key to ensuring that a message will include the right
amount of information?
Answer: Keep asking yourself what information will be necessary to
achieve the purpose of the message.
●● In general, for complex or analytical business communications, the
average written sentence length should be ______ or fewer words.
Answer: 20
●● Which of the following are common sources of inaccurate
information in business communication?
Answer: Misinformation
Miscalculations
, Errors in typing
●● Redundant words and phrases
Answer: Repeat the meaning of previously used words and phrases
●● A brochure that is vague will give the impression that the writer lacks
Answer: Credibility
●● Which of the following sentences contain empty phrases?
Answer: Needless to say, we made no profit last year.
With that said, let me summarize our recent accomplishments.
With all due respect, your sales projections are incorrect.
●● The important principle in business writing is
Answer: To say what needs to be said in as few words as possible.
●● The best thing to do with wordy prepositional phrases is usually to
Answer: Change them into single-word verbs.
●● In business communication, long paragraphs are generally associated
with
Answer: Writer who is disorganized.
SOLUTIONS COMPREHENSIVE REVIEW
PACKAGE
●● Which of the following are good principles for determining the
amount of information to include in a business communication?
Answer: The reader might not know how to respond to a message that
has too little information.
Too much information is distracting and makes the message harder to
comprehend.
●● Why is accuracy an essential element of business communication?
Answer: People will make important decisions based on the
communication.
Inaccuracy causes readers to lose trust in the writer.
●● The use of specific facts in your business communication will
typically help convince the reader about which of the following?
Answer: You care about the reader.
You know what you are talking about.
●● Business writing should be concise in order to
Answer: Make the message easier to comprehend.
,●● To be complete, a business communication should
Answer: Be accurate.
Provide all relevant information.
Be specific.
●● When readers receive a business message that consists of long
paragraphs, they typically will
Answer: Skim the text instead of reading each word.
●● What is the key to ensuring that a message will include the right
amount of information?
Answer: Keep asking yourself what information will be necessary to
achieve the purpose of the message.
●● In general, for complex or analytical business communications, the
average written sentence length should be ______ or fewer words.
Answer: 20
●● Which of the following are common sources of inaccurate
information in business communication?
Answer: Misinformation
Miscalculations
, Errors in typing
●● Redundant words and phrases
Answer: Repeat the meaning of previously used words and phrases
●● A brochure that is vague will give the impression that the writer lacks
Answer: Credibility
●● Which of the following sentences contain empty phrases?
Answer: Needless to say, we made no profit last year.
With that said, let me summarize our recent accomplishments.
With all due respect, your sales projections are incorrect.
●● The important principle in business writing is
Answer: To say what needs to be said in as few words as possible.
●● The best thing to do with wordy prepositional phrases is usually to
Answer: Change them into single-word verbs.
●● In business communication, long paragraphs are generally associated
with
Answer: Writer who is disorganized.
