ASU MGT 420 Exam | Verified Exam Questions and Answers | Latest
Updated Study Material 2026
Question:
What are the old and new roles for HRM?
Answer:
Old (cost center) Keep
track of forms, policy & procedure enforcement, payroll and insurance, cost reduction. New
(strategic partner) Employee development, integration with core bus, change management, result
oriented.
Question:
Why do personnel policies exist?
Answer:
influence the characteristics of
the positions to be filled. An organization's personnel policies are its decisions about how it will
carry out human resource management, including how it will fill job vacancies.
Question:
Why is HR important/valuable to organizations?
Answer:
Hr had become
one of the most important organizational functions that involve strategic planning.
Question:
How does HR create a competitive advantage for companies?
Answer:
An
example is fortune 100 seems to create a sustainable competitive advantage. Through steps:
Question:
analysis and design of work,
hr planning,
recruiting, selection,
training and development, performance management,
,compensation
What does it mean for HR to be a "strategic partner" in an organization?
Answer:
An example: Developing a program to select the right employees for a dynamic
work environment.
Question:
What is the resource-based view of the firm?
Answer:
RBV is the value of
resources depends on several factors. Resources (financial, physical, interpersonal) to create
resource value it needs to be either rare or difficult to imitate.
Question:
Who is responsible for HRM?
Answer:
YOU, if you are in charge of
employees (performance management, training, recruitment & Selection).
Question:
A research study showed that a one standard deviation improvement in HR policies was
associated with decrease in turnover
Answer:
7%
Question:
To be an effective talent manager, HR needs to understand.....
Answer:
The
structure of the organization
Question:
What is "human capital"?
Answer:
The training, experience, judgement,
intelligence, relationships, and insights of your employees that CAN add economic value to the
,organization.
Question:
In the article, "Why we love to hate HR...and what HR can do about it," what does the author
argues are steps that HR can take to be effective (and stop the hate)?
Answer:
Set the agenda by controlling layoffs, recruiting,
Question:
flexible work arrangement, performance management
In the article "The war for talent," why is it called a "war" for talent?
Answer:
the most important corporate resource over the next 20 years will be talent:
smart, sophisticated business people who are technologically literate, globally astute, and
operationally agile. And even as the demand for talent goes up, the supply of it will be going
down.
Question:
Who can perform a job analysis?
Answer:
HRM. Job design focuses on
jobs that are either being created or changed in some manner. This is the process of defining the
way work will be performed and the tasks that will be required in a given job
Question:
What are the steps of a job analysis?
Answer:
1. Job description
Question:
2. Job Specification
Job Description
Answer:
list of the job tasks, rate the importance of those
tasks
, Question:
Job specification
Answer:
formulating the KSAOs needed to perform the
most important tasks
Question:
In job specification, what is a "skill"?
Answer:
Skill is "Know how" which
are trainable and people are not born with.
Question:
What is the Fleishman Job Analysis System?
Answer:
It is a type of job
analysis tool in which Job analysis technique that asks subject-matter experts to evaluate a job in
terms of the abilities required to perform the job.
Question:
Job design is the process of. ..... ..
Answer:
defining the way work will be
performed and the tasks that will be required in a given job.. (Spend a lot of time understanding
job design; it's critical to many aspects of HRM)
Question:
What is industrial engineering and its purpose in HRM?
Answer:
It is the
study of jobs to find simplest way to structure work to maximize efficiency. The purpose is to
reduce complexity of work, quicker training, used for highly specialized and repetitive jobs.
Question:
In the Job Characteristics Model, understand what is meant by: skill variety
Updated Study Material 2026
Question:
What are the old and new roles for HRM?
Answer:
Old (cost center) Keep
track of forms, policy & procedure enforcement, payroll and insurance, cost reduction. New
(strategic partner) Employee development, integration with core bus, change management, result
oriented.
Question:
Why do personnel policies exist?
Answer:
influence the characteristics of
the positions to be filled. An organization's personnel policies are its decisions about how it will
carry out human resource management, including how it will fill job vacancies.
Question:
Why is HR important/valuable to organizations?
Answer:
Hr had become
one of the most important organizational functions that involve strategic planning.
Question:
How does HR create a competitive advantage for companies?
Answer:
An
example is fortune 100 seems to create a sustainable competitive advantage. Through steps:
Question:
analysis and design of work,
hr planning,
recruiting, selection,
training and development, performance management,
,compensation
What does it mean for HR to be a "strategic partner" in an organization?
Answer:
An example: Developing a program to select the right employees for a dynamic
work environment.
Question:
What is the resource-based view of the firm?
Answer:
RBV is the value of
resources depends on several factors. Resources (financial, physical, interpersonal) to create
resource value it needs to be either rare or difficult to imitate.
Question:
Who is responsible for HRM?
Answer:
YOU, if you are in charge of
employees (performance management, training, recruitment & Selection).
Question:
A research study showed that a one standard deviation improvement in HR policies was
associated with decrease in turnover
Answer:
7%
Question:
To be an effective talent manager, HR needs to understand.....
Answer:
The
structure of the organization
Question:
What is "human capital"?
Answer:
The training, experience, judgement,
intelligence, relationships, and insights of your employees that CAN add economic value to the
,organization.
Question:
In the article, "Why we love to hate HR...and what HR can do about it," what does the author
argues are steps that HR can take to be effective (and stop the hate)?
Answer:
Set the agenda by controlling layoffs, recruiting,
Question:
flexible work arrangement, performance management
In the article "The war for talent," why is it called a "war" for talent?
Answer:
the most important corporate resource over the next 20 years will be talent:
smart, sophisticated business people who are technologically literate, globally astute, and
operationally agile. And even as the demand for talent goes up, the supply of it will be going
down.
Question:
Who can perform a job analysis?
Answer:
HRM. Job design focuses on
jobs that are either being created or changed in some manner. This is the process of defining the
way work will be performed and the tasks that will be required in a given job
Question:
What are the steps of a job analysis?
Answer:
1. Job description
Question:
2. Job Specification
Job Description
Answer:
list of the job tasks, rate the importance of those
tasks
, Question:
Job specification
Answer:
formulating the KSAOs needed to perform the
most important tasks
Question:
In job specification, what is a "skill"?
Answer:
Skill is "Know how" which
are trainable and people are not born with.
Question:
What is the Fleishman Job Analysis System?
Answer:
It is a type of job
analysis tool in which Job analysis technique that asks subject-matter experts to evaluate a job in
terms of the abilities required to perform the job.
Question:
Job design is the process of. ..... ..
Answer:
defining the way work will be
performed and the tasks that will be required in a given job.. (Spend a lot of time understanding
job design; it's critical to many aspects of HRM)
Question:
What is industrial engineering and its purpose in HRM?
Answer:
It is the
study of jobs to find simplest way to structure work to maximize efficiency. The purpose is to
reduce complexity of work, quicker training, used for highly specialized and repetitive jobs.
Question:
In the Job Characteristics Model, understand what is meant by: skill variety
