ISDS 3001 EVALUATION EXAMS UPDATED
QUESTIONS AND ANSWERS SURE A+
✔✔Siri, Alexa, Cortana, Google Assistant are examples of voice user interfaces. Which
of the following trend is most closely related to the fact that these interfaces are now
widely available?
A) Declining storage cost
B) computers have become easier to use
C) Ubiquitous network access
D) Cost of computing power have declined - ✔✔B) Computers have become easier to
use
✔✔One of your friends who is enrolled in the college of business tells you: 'it's not
important for me to understand IT and information systems'. What would be a good
argument to prove him wrong?
A) Moore's law will continue to make computers slower. For this reason general and
functional managers must figure out to create value for organizations.
B) Moore's law will continue to make computers more powerful and pervasive, but it is
general and functional managers who must figure out how to use them to create value
for organizations.
C) Moore's law will continue to make computers easier to use, therefore general and
functional managers must learn how to write software programs to create value for
organizations.
,D) Moore's law will continue to make computers more powerful and pervasive, therefore
it is up to computer scientists to figure out how to create value for organizations. - ✔✔B)
Moore's law will continue to make computers more powerful and pervasive, but it is
general and functional managers who must figure out how to use them to create value
for organizations.
✔✔You own a company and you realize that your firm has very weak IT strategy. Who
should you replace?
A) Project manager
B) Strategy administrator
C) Chief Information Officer (CIO)
D) NEtwork administrator - ✔✔C) chief information officer (CIO)
✔✔Are the terms Information System and Information Technology synonymous?
A) No because information technology is a component of modern information systems.
B) Yes because information technology is a component of modern information systems.
C) No because information technology is made with digital and modern information
systems are made with analog.
D) No because information systems is a component of modern information technology. -
✔✔A) No because information technology is a component of modern information
systems.
✔✔Is an information system a sociotechnical system?
A) Yes, because it includes a social subsystem and a technical subsystem.
B) Yes, because it includes an information technology.
C) Yes, because the people component is most important.
D) Yes, because it includes a people component. - ✔✔A) Yes, because it includes a
social subsystem and a technical subsystem.
✔✔An IS has two subsystems, a social and technical one.
True or False - ✔✔True
✔✔The owner of a large car dealership in your hometown, just told you he is thinking
about using virtual reality to reduce the number of test drives by customers. He is all
excited about the initiative because he thinks it will increase efficiency. You think this
initiative will be very disruptive to the structure component of the existing car dealership
information system. Why?
A) Virtual reality systems are too new, few people know how to use them
B) Virtual reality will significantly change the relationships between customers and sales
associates, reducing their chance to earn commissions.
C) Virtual reality is an unproven technology and it will not work smoothly.
D) Many customers will not want to use the new system because they believe it is not a
substitute for a driver experience. - ✔✔B) Virtual reality will significantly change the
relationships between customers and sales associates, reducing their chance to earn
commissions.
,✔✔Which of the following is an example of the process element of an information
system?
A) The procedure for enforcing security at airports using body scanners.
B) The revenue management software that airlines use to change ticket prices.
C) A tablet used to take restaurant orders at the table.
D) A laptop used by a sales agent to quote prices to a client. - ✔✔A) The procedure for
enforcing security at airports using body scanners.
✔✔When designing an information system you must optimize the IS as a whole, not
each individual component. This is because the components of an IS interact with one
another. We have termed this phenomenon:
A) Systemic effects
B) IT Infrastructure
C) Organizational context
D) Firm strategy - ✔✔A) Systemic effects
✔✔Which of the following is not part of the organizational context of an Information
System?
A) Firm strategy
B) IT infrastructure
C) Structure
D) Culture - ✔✔C) Structure
✔✔Napoleon's army would NOT need an information system. Is this statement correct?
A) Yes, given the small amount of battles they fought, Napoleon's army would not need
an information system.
B) No, they would need IT to run their operations, even in the early 1800s.
C) Yes, digital computers were not invented at the time, so Napoleon's army had no
need for an information system.
D) No, they would need an information system to run their operations like keeping track
of supplies and soldiers' assignments. - ✔✔D) No, they would need an information
system to run their operations like keeping track of supplies and soldiers' assignments.
✔✔The ATMs of your bank still run on the Windows XP operating system. In 2018,
Microsoft decided to stop supporting Windows XP. As a consequence, no more security
update will be released for it. Because of systemic effects, you could intervene on any
one of the four components of the information systems to address the problem. Which
intervention would be most appropriate for the bank in this case?
A) Structure. You should provide incentives to customers to use the tellers in the bank
instead of the ATMs.
B) Process. You should extend bank hours so it is easier for customers to use the
tellers in the bank instead of the ATMs.
C) Technology. You should upgrade all ATMs to a newer version of the operating
system.
, D) People. You should train customers to improve their cybersecurity skills. - ✔✔
✔✔Which of the following is NOT an element of an information system?
A) Process
B) Subsystem
C) Technology
D) People - ✔✔B) Subsystem
✔✔We identified four main eras of data processing in business, what characterizes the
'batch era'?
A) The use of new technologies and management practices to leverage the increasing
amounts of collected data.
B) Transactions were batched and processed by a mainframe as they occurred.
C) Transactions were batched and processed by a mainframe at periodic intervals.
D) Transactions were stored in large mainframe databases called 'batch' - ✔✔C)
Transactions were batched and processed by a mainframe at periodic intervals.
✔✔What is the difference between data warehouse and a data mart?
A) a data warehouse is designed for analytics, while a data mart is designed for
transaction processing.
B) A data warehouse enables data integration, while a data mart does not.
C) A data warehouse is designed to focus on specific business functions for a specific
community within an organization, while a data mart is not.
D) Compared to a data warehouse, a data mart is smaller and easier to build. - ✔✔D)
Compared to a data warehouse, a data mart is smaller and easier to build.
✔✔Enterprise systems are built around which concept?
A) consistency
B) atomization
C) integration
D) isolation
E) durability - ✔✔C) integration
✔✔In chapter #3 the book briefly introduced the notion of Business Process
Reengineering (BPR) to refer to:
A) A business process enacted to create a data warehouse
B) the way a firm does business
C) The fundamental rethinking and radical redesign of a firm's existing business
processes
D) the equivalent of paving the cow-paths
E) A large, integrated software application designed to integrate old legacy systems -
✔✔C) The fundamental rethinking and radical redesign of a firm's existing business
processes
QUESTIONS AND ANSWERS SURE A+
✔✔Siri, Alexa, Cortana, Google Assistant are examples of voice user interfaces. Which
of the following trend is most closely related to the fact that these interfaces are now
widely available?
A) Declining storage cost
B) computers have become easier to use
C) Ubiquitous network access
D) Cost of computing power have declined - ✔✔B) Computers have become easier to
use
✔✔One of your friends who is enrolled in the college of business tells you: 'it's not
important for me to understand IT and information systems'. What would be a good
argument to prove him wrong?
A) Moore's law will continue to make computers slower. For this reason general and
functional managers must figure out to create value for organizations.
B) Moore's law will continue to make computers more powerful and pervasive, but it is
general and functional managers who must figure out how to use them to create value
for organizations.
C) Moore's law will continue to make computers easier to use, therefore general and
functional managers must learn how to write software programs to create value for
organizations.
,D) Moore's law will continue to make computers more powerful and pervasive, therefore
it is up to computer scientists to figure out how to create value for organizations. - ✔✔B)
Moore's law will continue to make computers more powerful and pervasive, but it is
general and functional managers who must figure out how to use them to create value
for organizations.
✔✔You own a company and you realize that your firm has very weak IT strategy. Who
should you replace?
A) Project manager
B) Strategy administrator
C) Chief Information Officer (CIO)
D) NEtwork administrator - ✔✔C) chief information officer (CIO)
✔✔Are the terms Information System and Information Technology synonymous?
A) No because information technology is a component of modern information systems.
B) Yes because information technology is a component of modern information systems.
C) No because information technology is made with digital and modern information
systems are made with analog.
D) No because information systems is a component of modern information technology. -
✔✔A) No because information technology is a component of modern information
systems.
✔✔Is an information system a sociotechnical system?
A) Yes, because it includes a social subsystem and a technical subsystem.
B) Yes, because it includes an information technology.
C) Yes, because the people component is most important.
D) Yes, because it includes a people component. - ✔✔A) Yes, because it includes a
social subsystem and a technical subsystem.
✔✔An IS has two subsystems, a social and technical one.
True or False - ✔✔True
✔✔The owner of a large car dealership in your hometown, just told you he is thinking
about using virtual reality to reduce the number of test drives by customers. He is all
excited about the initiative because he thinks it will increase efficiency. You think this
initiative will be very disruptive to the structure component of the existing car dealership
information system. Why?
A) Virtual reality systems are too new, few people know how to use them
B) Virtual reality will significantly change the relationships between customers and sales
associates, reducing their chance to earn commissions.
C) Virtual reality is an unproven technology and it will not work smoothly.
D) Many customers will not want to use the new system because they believe it is not a
substitute for a driver experience. - ✔✔B) Virtual reality will significantly change the
relationships between customers and sales associates, reducing their chance to earn
commissions.
,✔✔Which of the following is an example of the process element of an information
system?
A) The procedure for enforcing security at airports using body scanners.
B) The revenue management software that airlines use to change ticket prices.
C) A tablet used to take restaurant orders at the table.
D) A laptop used by a sales agent to quote prices to a client. - ✔✔A) The procedure for
enforcing security at airports using body scanners.
✔✔When designing an information system you must optimize the IS as a whole, not
each individual component. This is because the components of an IS interact with one
another. We have termed this phenomenon:
A) Systemic effects
B) IT Infrastructure
C) Organizational context
D) Firm strategy - ✔✔A) Systemic effects
✔✔Which of the following is not part of the organizational context of an Information
System?
A) Firm strategy
B) IT infrastructure
C) Structure
D) Culture - ✔✔C) Structure
✔✔Napoleon's army would NOT need an information system. Is this statement correct?
A) Yes, given the small amount of battles they fought, Napoleon's army would not need
an information system.
B) No, they would need IT to run their operations, even in the early 1800s.
C) Yes, digital computers were not invented at the time, so Napoleon's army had no
need for an information system.
D) No, they would need an information system to run their operations like keeping track
of supplies and soldiers' assignments. - ✔✔D) No, they would need an information
system to run their operations like keeping track of supplies and soldiers' assignments.
✔✔The ATMs of your bank still run on the Windows XP operating system. In 2018,
Microsoft decided to stop supporting Windows XP. As a consequence, no more security
update will be released for it. Because of systemic effects, you could intervene on any
one of the four components of the information systems to address the problem. Which
intervention would be most appropriate for the bank in this case?
A) Structure. You should provide incentives to customers to use the tellers in the bank
instead of the ATMs.
B) Process. You should extend bank hours so it is easier for customers to use the
tellers in the bank instead of the ATMs.
C) Technology. You should upgrade all ATMs to a newer version of the operating
system.
, D) People. You should train customers to improve their cybersecurity skills. - ✔✔
✔✔Which of the following is NOT an element of an information system?
A) Process
B) Subsystem
C) Technology
D) People - ✔✔B) Subsystem
✔✔We identified four main eras of data processing in business, what characterizes the
'batch era'?
A) The use of new technologies and management practices to leverage the increasing
amounts of collected data.
B) Transactions were batched and processed by a mainframe as they occurred.
C) Transactions were batched and processed by a mainframe at periodic intervals.
D) Transactions were stored in large mainframe databases called 'batch' - ✔✔C)
Transactions were batched and processed by a mainframe at periodic intervals.
✔✔What is the difference between data warehouse and a data mart?
A) a data warehouse is designed for analytics, while a data mart is designed for
transaction processing.
B) A data warehouse enables data integration, while a data mart does not.
C) A data warehouse is designed to focus on specific business functions for a specific
community within an organization, while a data mart is not.
D) Compared to a data warehouse, a data mart is smaller and easier to build. - ✔✔D)
Compared to a data warehouse, a data mart is smaller and easier to build.
✔✔Enterprise systems are built around which concept?
A) consistency
B) atomization
C) integration
D) isolation
E) durability - ✔✔C) integration
✔✔In chapter #3 the book briefly introduced the notion of Business Process
Reengineering (BPR) to refer to:
A) A business process enacted to create a data warehouse
B) the way a firm does business
C) The fundamental rethinking and radical redesign of a firm's existing business
processes
D) the equivalent of paving the cow-paths
E) A large, integrated software application designed to integrate old legacy systems -
✔✔C) The fundamental rethinking and radical redesign of a firm's existing business
processes
