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IDIS 240 FINAL EXAM QUESTIONS WITH 100% CORRECT ANSWERS

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IDIS 240 FINAL EXAM QUESTIONS WITH 100% CORRECT ANSWERS

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Selling process.


Describe and define selling. Understand, plus common mistakes.


Give this one a try later!


Selling process--

1)Attention:
-Getting the other persons mind off of what it is on, and get it focused on
YOU
-Getting the other person to see the value of spending time with YOU
--Before telling someone something, give them a reason to listen

2)Discovery:
-Purpose: to uncover problems (needs, concerns,etc) find something that
you can then fix
-discover about the buyer- encourage the other person to talk to get
involved in conversation


3)Solution:
-provide solutions for buyer's problems

, -Sell SOLUTIONS over PRODUCTS
-people dont care about how much you know until it can benefit them


4)Commitment:
-ask for their business, beginning of relationship
-when making a point, end statements w questions to engage in
conversation

Selling: Successful selling should be centered on understanding the
customer first. Then, deploying a common process to create/manage
opportunities and key relationships




Architects, specifier, agents, motivators- define and understand


Give this one a try later!


Architects- help in supply chain by having relations with manufacturing of
construction shit


Specifiers- helps with instructions for maintenance/ documented stuff to
help relations w architects

Agents- help manufacturers and distributor relationships

Motivators-




Channel members- what do we use to protect


Give this one a try later!


Channel members include:
1)Re-seller: Industrial distributor, retailer, wholesaler
2)Specialty-Agents, people who help w making parts of distribution
process easier

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