EPIC
EPIC QUESTIONS AND ANSWERS ALREADY
PASSED!!
What are the appropriate forms of primary photo ID DL, passport, military ID,
state ID?
Who is responsible for any balance not covered by insurance answer
>>Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-
fault state answer >>01?
What is the correct occurrence code to use when registering a Workers comp
encounter answer >>04?
What term is associated with patient privacy and the electronic submission of
claims answer >>HIPAA
Two patients can be linked to the same guarantor account answer >>True
You can use the temporary address to make sure a pt.’s bills are sent to an
address other than their home address answer >>False
What is the purpose of EMTALA answer >>To ensure that patients who either
present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service?
, EPIC
What makes up the Serve for Better model answer >>Empathy, Quality,
Experience, Completeness
What are the Conifer core models answer >>Service, Integrity, Unity, Respect?
Key components to verify patient benefits answer >>Copayment for procedure,
coinsurance for procedure, policy effective, covered benefit
Informing a pt. of how long the registration process will take falls under which
AIDET fundamental answer >>Duration
Which ways can you help to keep PHI private answer >>log off/lock computers
screens when not in use, shred documents containing PHI, lock file cabinets and
drawers when PHI is present, avoid discussing sensitive information in public
A patient present to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why answer >>Cigna, because
of the subscriber/insured rule
What is the Birthday Rule answer >>The parent whose birthday comes first in
the year has the primary insurance?
What is a copay answer >>A fixed amount to be paid each time the patient
receives services?
EPIC QUESTIONS AND ANSWERS ALREADY
PASSED!!
What are the appropriate forms of primary photo ID DL, passport, military ID,
state ID?
Who is responsible for any balance not covered by insurance answer
>>Guarantor
What is the correct occurrence code for an auto accident that occurred in an at-
fault state answer >>01?
What is the correct occurrence code to use when registering a Workers comp
encounter answer >>04?
What term is associated with patient privacy and the electronic submission of
claims answer >>HIPAA
Two patients can be linked to the same guarantor account answer >>True
You can use the temporary address to make sure a pt.’s bills are sent to an
address other than their home address answer >>False
What is the purpose of EMTALA answer >>To ensure that patients who either
present for treatment in the emergency room or in active labor are treated
regardless of their ability to pay for the service?
, EPIC
What makes up the Serve for Better model answer >>Empathy, Quality,
Experience, Completeness
What are the Conifer core models answer >>Service, Integrity, Unity, Respect?
Key components to verify patient benefits answer >>Copayment for procedure,
coinsurance for procedure, policy effective, covered benefit
Informing a pt. of how long the registration process will take falls under which
AIDET fundamental answer >>Duration
Which ways can you help to keep PHI private answer >>log off/lock computers
screens when not in use, shred documents containing PHI, lock file cabinets and
drawers when PHI is present, avoid discussing sensitive information in public
A patient present to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why answer >>Cigna, because
of the subscriber/insured rule
What is the Birthday Rule answer >>The parent whose birthday comes first in
the year has the primary insurance?
What is a copay answer >>A fixed amount to be paid each time the patient
receives services?
