EPIC EXAM QUESTIONS AND ANSWERS LATEST
UPDATE.
Which record stores information about the person responsible for the balance on charges?
answer >Guarantor
When creating a coverage record in the system, you must choose the correct ____________
and ____________ listed on the subscriber's insurance card. answer >plan; ID
True or False: A patient can have more than one guarantor account. answer >True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B) Emergency contacts
C)Clinical Documentation
D)Insurance Coverage answer >A, B, C
When you are entering subscriber information for a new coverage, which button can you click
to save you time if the patient and the subscriber have the same addresses? answer >Pull Info
True or False: When you schedule a walk-in appointment, the system automatically selects the
first available time slot for the physician answer >True
You are updating a patient's registration information. That patient hands you her new insurance
card. You look for the insurance in the system but can't find it. What should you do?
A) Select a coverage with the closest name
, EPIC
B) Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search answer >C
Which of the following payment types can be partially refunded using the POS Refund module?
A) Check
B) Credit Card
C)Cash answer >Cash
True or False: The front desk user can use the POS Refund module to issue a refund from a last
week's visit. answer >False
True or False: It is possible to refund payments collected at the front desk the same day they
are collected. answer >True
What is the purpose of counting the number of bills and recording the check and their
amounts? answer >Double checking money in system with money in drawer.
Which button automatically matches the money you recorded from your cash drawer with the
money posted in the system? answer >Select All
Charges go through the Charge router
A) Charge Router Charge Entry
B) PB Charge Entry answer >A
Can enter charges that will post in Professional Billing