NAHQ CPHQ ALL QUESTIONS AND ANSWERS
SURE A+
✔✔c. Plan-do-check-act process - ✔✔Quality improvement initiative progress is best
evaluated by which of the following?
a. Team leader
b. Senior leadership
c. Plan-do-check-act process
d. Nominal group technique
✔✔d. Population - ✔✔Conclusions in a statistical study are generalized to the
a. Subject
b. Sample
c. Mean
d. Population
✔✔b. Brainstorm on potential failure modes associated with equipment use - ✔✔A
Quality Council has created a failure mode and effects analysis (FMEA) team to
examine the best method of preventing medication errors after the installation of a new
medication dispensing system. The team's first major task should be to
a. Identify ways to detect the likelihood of the equipment breaking down
b. Brainstorm on potential failure modes associated with equipment use
c. Multi-vote on the severity of potential equipment breakdowns
d. Develop a flowchart of how the equipment will be installed
✔✔c. Surveillance and prevention - ✔✔Which of the following are the two most
ESSENTIAL functions of an infection control program
a. Risk management and surveillance
b. Prevention and education
c. Surveillance and prevention
d. Patient safety and risk management
, ✔✔b. A policy allowing only non-laced shoes - ✔✔34. A root cause analysis revealed a
patient in an acute psychiatric unit committed suicide by hanging himself with his
shoelaces. To prevent this from occurring again, the most appropriate action is to
institute
a. Patient checks every 15 minutes
b. A policy allowing only non-laced shoes
c. A 24 hour video monitoring system
d. A buddy system for the patients
✔✔d. Formulate the question to be answered - ✔✔35. The first step in conducting an
epidemiological study is to
a. Collect the data
b. Determine which statistical tests to use
c. Develop the data collection tool
d. Formulate the question to be answered
✔✔c. Prioritize opportunities for improvement, pilot the improvement, compare pre- amd
post-implementation data, and rollout to the entire organization - ✔✔Which of the
following best demonstrates use of Plan-Do-Check-Act performance improvement
model
a. Review current practice, form a multidisciplinary committee, schedule a meeting to
develop a plan, and determine actions to be taken.
b. Identify a problem, implement change, educate staff about the change, and rewrite
policies and procedures to augment the change.
c. Prioritize opportunities for improvement, pilot the improvement, compare pre- amd
post-implementation data, and rollout to the entire organization
d. Collect baseline data, form a committee to develop the plan, validate audit data, and
formalize the change.
✔✔a. Prepare a Pareto chart and develop an action plan - ✔✔A healthcare quality
professional is provided the following data: Which of the following steps should be taken
to prioritize areas of concern?
a. Prepare a Pareto chart and develop an action plan
b. Draw an affinity diagram and identify primary causes for delay
c. Develop a control chart and create an action plan
d. Create an ishikawa diagram and identify primary causes for delay
✔✔a. Intensivist, ICU nurse, and respiratory therapist - ✔✔A large medical center
wishes to reduce ventilator-associated pneumonia (VAP) in its ICUs. Who should be
included as members of the quality improvement team?
a. Intensivist, ICU nurse, and respiratory therapist
b. Primary care physician, infection control nurse, and surgeon
c. ICU manager, respiratory therapist, and pharmacist
d. Pharmacist, intensivist, and infection control nurse
SURE A+
✔✔c. Plan-do-check-act process - ✔✔Quality improvement initiative progress is best
evaluated by which of the following?
a. Team leader
b. Senior leadership
c. Plan-do-check-act process
d. Nominal group technique
✔✔d. Population - ✔✔Conclusions in a statistical study are generalized to the
a. Subject
b. Sample
c. Mean
d. Population
✔✔b. Brainstorm on potential failure modes associated with equipment use - ✔✔A
Quality Council has created a failure mode and effects analysis (FMEA) team to
examine the best method of preventing medication errors after the installation of a new
medication dispensing system. The team's first major task should be to
a. Identify ways to detect the likelihood of the equipment breaking down
b. Brainstorm on potential failure modes associated with equipment use
c. Multi-vote on the severity of potential equipment breakdowns
d. Develop a flowchart of how the equipment will be installed
✔✔c. Surveillance and prevention - ✔✔Which of the following are the two most
ESSENTIAL functions of an infection control program
a. Risk management and surveillance
b. Prevention and education
c. Surveillance and prevention
d. Patient safety and risk management
, ✔✔b. A policy allowing only non-laced shoes - ✔✔34. A root cause analysis revealed a
patient in an acute psychiatric unit committed suicide by hanging himself with his
shoelaces. To prevent this from occurring again, the most appropriate action is to
institute
a. Patient checks every 15 minutes
b. A policy allowing only non-laced shoes
c. A 24 hour video monitoring system
d. A buddy system for the patients
✔✔d. Formulate the question to be answered - ✔✔35. The first step in conducting an
epidemiological study is to
a. Collect the data
b. Determine which statistical tests to use
c. Develop the data collection tool
d. Formulate the question to be answered
✔✔c. Prioritize opportunities for improvement, pilot the improvement, compare pre- amd
post-implementation data, and rollout to the entire organization - ✔✔Which of the
following best demonstrates use of Plan-Do-Check-Act performance improvement
model
a. Review current practice, form a multidisciplinary committee, schedule a meeting to
develop a plan, and determine actions to be taken.
b. Identify a problem, implement change, educate staff about the change, and rewrite
policies and procedures to augment the change.
c. Prioritize opportunities for improvement, pilot the improvement, compare pre- amd
post-implementation data, and rollout to the entire organization
d. Collect baseline data, form a committee to develop the plan, validate audit data, and
formalize the change.
✔✔a. Prepare a Pareto chart and develop an action plan - ✔✔A healthcare quality
professional is provided the following data: Which of the following steps should be taken
to prioritize areas of concern?
a. Prepare a Pareto chart and develop an action plan
b. Draw an affinity diagram and identify primary causes for delay
c. Develop a control chart and create an action plan
d. Create an ishikawa diagram and identify primary causes for delay
✔✔a. Intensivist, ICU nurse, and respiratory therapist - ✔✔A large medical center
wishes to reduce ventilator-associated pneumonia (VAP) in its ICUs. Who should be
included as members of the quality improvement team?
a. Intensivist, ICU nurse, and respiratory therapist
b. Primary care physician, infection control nurse, and surgeon
c. ICU manager, respiratory therapist, and pharmacist
d. Pharmacist, intensivist, and infection control nurse
